Whale Pricing: $99.00 to $499.00/month

It is an easy way to have all processes, procedures, and know-how in general in a centralized app. The look and feel are amazing and always you are able to find anything quickly and easily. The support team is amazing too.

I have two recommendations: 1- Price. Whale is a tool that every team member should have access to. It could be expensive for teams with a little budgets. 2- I would like a tool to make flow diagrams.

Whale is an easy way to keep our company culture alive and all processes and procedures up to date. It helps us to save time in the onboarding and training process whenever an employee joins our company.

I like Whale's simple user interface and attention to things like update reminders and the ability to rename sections to match the company's lexicon. The Suggestions functionality is also SUPER powerful. Wiki tools shouldn't be that complicated — Whale delivers.

Two things. It would be the ability to test knowledge. It's not a deal-breaker but maybe more of a nice to have. Additionally, pricing is on the higher end compared to competitors.

A couple of things: New Employee On-boarding and Knowledge Management. Whale centralizes best practices and makes it easy to search, share, and update knowledge.

Though Whale is a start-up, they have every feature that you need to manage your SOPs to the next level. Next to their very competitive pricing, their support is from out of this world. We used other tools before, but we left a bit hanging in the past regarding the support piece. Stino & his team are always available whenever we have a query which is amazing! We would def recommend Success Services because the import of our SOPs was done sooner than anticipated.

Nothing so far - we communicaed in the past that an extra level of permissions within Whale would be great.

Be that one single source of truth we needed because everything was scattered.

faster and different than others, and is very easy to submit all documents

Adapting to change is difficult for me, I'm a beginner using this tool.

saving time and cost on some processes, ordering all the manuals and procedures for my area.

It tackles the problem of inter-departmental silos and aids in sharing information across different roles and different departments. Information that is readily available for one department but sometimes difficult to obtain yet extremely valuable for another department. Aside from that, it enriches the toolset that's already present in our organization and integrates well with our document sharing solutions, so we don't need to "rip and replace" but can use whale as a catalyst to get more value out of our other tools (i.e., google drive, etc.)

We would like to see more integrations become available. However, the whale guys are very readily available for feedback, and I feel this issue is being resolved.

So the problem we had is that a lot of time - work hours/billable hours - was being wasted chasing internal information that an outside client would assume is known by everyone in the company. Whale allows for a quicker and more understandable way to share this information across departments, resulting in less time being wasted chasing information and more time becoming available to service our clients.

Whale offers a simplified digital solution for many processes which previously required lengthy and time consuming documentation. It makes documenting much easier and much more fun! Whale is very self-explanatory and straightforward to use, and friendly and quick support is offered as needed. It allows for accessing the latest most up-to-date documents at any time, which is a great advantage.

It takes some time to fully adapt and integrate to our internal workfow but as said, the support is great and the team helps out to find the best solution for all. The Whale team offers solutions in order to optimize use of Whale in daily practice.

It is a great advantage to have all up-to-date information stored in a centralized place plus being accessible at any time. Whale definitely made processes less time consuming and eventually more cost-efficient.

The fast response time, the system ease, and the onboarding service. Plus, we like the feeling we always have one person that is right around the corner to help us. Also, the pricing is not too high, which is always a great plus! :)

I don't have any points of dislike - yet. ;) The Whale plugin could use some overall stability, but we haven't used it that much yet, for my judgment to be fair.

Onboarding of new colleagues Training of colleagues (existing and new) The main goal of the system for us: write procedures to know what everyone is doing and how to do it best.