I especially like the user interface, including how I can easily organize content into folders (and grant folder rights to users) and edit video features and appearance for each video or the whole folder of videos. The HEX color entry on player controls makes it easy to match our brand, and I can see the results of my changes on the same page immediately after saving. It's also so easy to order closed captioning text right from the same place I'm controlling appearance. I've never had reliability issues with video upload or playback, and sharing my videos with multiple types of embeds or links is easy. Lastly, I think the pricing is a good value.
I really can't think of anything I don't like.
We wanted a white-label solution that allowed us to match video controls with our brand colors and didn't show users off-topic or inappropriate video content at the end (like YouTube might). We also needed password protection for some content. Wistia makes it easy to share videos with thousands of views or videos where we demonstrate something for a single customer.
Wisitia is very simple to use, but has lots of features that other video platforms don't offer. Specifically their channels feature. Their channels has given us the opportunity to have video become a big part of our website. Customer service is also top notch.
The new pricing has jumped a good amount. We are still staying with Wistia due to how much we like the platform, but we are now spending more than we would like to.
It has allowed us to natively integrate video into our website. So not only with embedded videos, but the channels feature has allowed us to create an entire section of our site dedicated to videos.
Several aspects of thi splatform are great, first, the videos are secured, and can be hidden from SEO's like GOOGLE and others. Keep your corporate videos private! The editing features in Project makes online edit (althoug somewhat liimted) ver easy and quick. The video properties, like thumbnails, controls, call outs and closed captions are awesome.
I wish teh editing features in WISTIA's prpjct were avalbile in Channels as well and to be be a litlle more functions to it. Splitting videos, etc...
Allows us to offer videos in a secured way, no SEO listings and also pricing is great for the amount of videos we have, it would costs significantly more if we had to use our own video sever.
Video is easy to upload. The main features we use include: selecting a thumbnail, determining what the playback video options are, removing comments, embedding it into the website and branding the video with our colors and look. They've recently added AI that allows for auto-transcripts and captions.
The price of Wistia has substantially increased which may be a barrier to entry for some.
The web service we use doesn't have a native video upload that works for us, so we use Wistia for embedding videos onto our external website and hosting videos in our LMS. We've also used it to record live video conversations as a split screen.
I love their captioning service, which continues to improve. The AI-generated captions are now 92% accurate and free! This is an improved service because it used to be less accurate and cost 25 cents per minute. Use this as just one example of how Wistia continues to make its platform better for its users.
When we upload transparent videos to wistia, it displays with a default black background with no option to change this.
Wistia gives us a platform to embed our videos easily and beautifully on our website.
I like how easy it is to upload webinars, replays, or any other video that we have into the platform easily. I also like how we can add transcripts, captions, and thumbnails and those can automatically update anywhere that the video has been embedded. We've been using Wistia for many years now and it has made it so easy to have one place with all of our videos and easily embed them on our website.
We were originally on grandfathered pricing so now that the pricing is going up, it does feel like a significant jump for us. It no longer seems to be the cheapest on the market like it was when we started. But we have had no other complaints so we've stuck with it.
Wistia is allowing us to put our videos on our website and have it actually use our branding. We can adjust the player color per video or across many videos easily. We can add captions or transcripts quickly and the back end has made it really easy for us to find videos that we're looking for.
Wistia is found the perfect balance for a video hosting platform: it is simple to use for staff and viewers, while having the exact set of analytics we need to make our videos more effective. They resisted overcomplicating their offering, keeping it tight, practical, and wildly useful. Integrations with other systems like Hubspot are massively time-saving. We now use it for everything; lead capture for marketing videos, chaptered long-form webinars, internal documentation - the works. This is my favorite platform in our marketing stack.
Nothing. The platform hits all our needs.
We get deep insight into our customer journey; what content our prospect engage with in a macro sense (which videos they are engaging with) and in a micro-sense (which portions of a video are they rewinding or skipping.) It helps us to focus on what matters most.
The ability to store videos and repurpose them in so many ways.
The pricing tends to be a bit high at times, especially for extra video storage, but other than that, I haven't encountered any significant blockers with Wistia.
Storing all our marketing videos & content in one place, while also allowing us to add CTAs to videos and get contacts to take action throughout the video.