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Zoho Assist
Remote Support Made Easy
4.6
(370)
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Zoho Assist Pricing Overview

Zoho Assist Pricing Plans
Free trial
Subscription
Zoho Assist has 5 pricing 5 plans , from $12.00 to $28.00. A free trial of Zoho Assist is also available. Look at different pricing plans below and see what tier and features meet your budget and needs.
Remote Support - Standard
$12.00
/ month
Unattended Access - Standard
$12.00
/ month
Remote Support - Professional
$18.00
/ month
Unattended Access - Professional
$18.00
/ month
Enterprise
$28.00
/ year
Pricing information for Zoho Assist is supplied by the software vendor or retrieved from publicly accessible pricing materials. The pricing details were last updated on March 22, 2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Zoho Assist Pricing Reviews

Small Business (50 or fewer emp.)
Nov 23, 2023
 Source
Overall Rating:
5.0
CC
Carmine C.
Owner
Share
"Zoho Remote Support Tool For IT"
What do you like best about Zoho Assist?

My experience with Zoho Assist has been nothing short of excellent. This remote support and access tool has proven to be incredibly user-friendly, making it accessible even for those who aren't tech-savvy. One of the most significant advantages of Zoho Assist is its ability to save many hours of work. The seamless connectivity it offers, regardless of geographical locations, makes it easy to provide or receive support without any time-consuming setups. The interface is intuitive, allowing quick navigation and control, which is essential in a remote access tool. The features like file transfers, voice and video chat, and multi-monitor support have enhanced the overall user experience. These functionalities ensure that you can carry out complex tasks as efficiently as if you were physically present at the remote location. Another remarkable aspect of Zoho Assist is its cost-effectiveness. It is economical to run, offering various pricing plans that cater to different needs, making it a viable option for both small businesses and large enterprises. The affordability does not compromise the quality of service, as it maintains high security standards to ensure safe and reliable remote sessions. In summary, Zoho Assist is a robust, efficient, and budget-friendly tool that simplifies the complexities of remote assistance. Its ease of use, coupled with a wide range of features, makes it an excellent choice for anyone looking for a reliable remote support solution.

What do you dislike about Zoho Assist?

It works and I have had any issue with it over 5 years of use.

What problems is Zoho Assist solving and how is that benefiting you?

Any issue that arises in an office scenario from loading new programs through to instructing client on using programs through to fixing or adjusting documents and general troubleshooting.

Small Business (50 or fewer emp.)
Nov 08, 2023
 Source
Overall Rating:
5.0
BW
Brigitta W.
Director Of It And Design
Share
"ZohoAssist is the most affordable remote desktop solution"
What do you like best about Zoho Assist?

Pricing, ease of use, lots of features. It is very easy to deploy on computers.

What do you dislike about Zoho Assist?

So far haven't seen anything to dislike, it's been working for us great.

What problems is Zoho Assist solving and how is that benefiting you?

We have been using Teamviewer before we switched to ZohoAssist. Teamviewer stopped providing a non-profit rate, and that is when I found ZohoAssist. Customer service has been great to get us started and since then we really didn't need to contact them any more. It fits our needs perfectly and it is very affordable.

Enterprise (> 1000 emp.)
Nov 06, 2023
 Source
Overall Rating:
5.0
JG
Jose Gervasio G.
Subject Matter Expert
Share
"Exactly what we needed"
What do you like best about Zoho Assist?

The best feature of Zoho Assist is: it just works! No hassle, no install problems, no hard work with users... it just works. We needed a Remote Support platform for Windows, Mac and Linux, and Zoho Assist fit like a glove. The price is reasonable too, and the support team great as well. When you are selecting a global corporate tool, you know it's not easy most of the times. That's not true with Zoho Assist, we're glad we chose it.

What do you dislike about Zoho Assist?

The only downside I see is the lack of a detailed graph of concurrent support sessions active during a time period. There is a report about total sessions, but as our licensing model is based around concurrent support sessions, I believe the tool should make that information easy to query for clients. We had to implement some email alerts around Zoho Flows which seems a bit harder than it should be. Apart from that, the rest is fantastic.

What problems is Zoho Assist solving and how is that benefiting you?

Zoho Assist solved our need regarding Remote Support to our thousands of employees, working from anywhere and with different operating systems. It also allowed us to block a lot of "informal" (and sometimes unsafe) remote support tools.

Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
5.0
DD
Daniel D.
Founder
Share
"Best cost benefit"
What do you like best about Zoho Assist?

Best price in the market Easy to deploy to clients You can do untattended access to the clients Easy to manage all clients.

What do you dislike about Zoho Assist?

In Mac sometimes the copy and paste doesn't work well.

What problems is Zoho Assist solving and how is that benefiting you?

Before tech support had to go physically to the computer or we used Logmein. But Zoho Assist is much easier to manage all the computers in central dashboard. And much faster compared to Logmein.

Small Business (50 or fewer emp.)
Oct 16, 2023
 Source
Overall Rating:
5.0
SS
Shaye S.
Founder
Share
"Simple interface, works as it supposed to"
What do you like best about Zoho Assist?

I have used other remote support software to be able to login and assist my team with computer issues or to see real time what is going on with an issue my team is working on. Zoho Assist is simple and straight forward and has the tools needed for me to assist and resolve issues that have come up. from pricing to support Zoho has been a favorite of the company for many years.

What do you dislike about Zoho Assist?

Not much about Zoho assist that we do not like. Sometimes the login can be a hassle because of user error but otherwise it works as advertised.

What problems is Zoho Assist solving and how is that benefiting you?

Zoho Assist allows me to work remotely and still have access to my office desktop when needed as well as help my staff when I am working remotely.

Small Business (50 or fewer emp.)
Oct 10, 2023
 Source
Overall Rating:
5.0
KJ
Kristofer J.
President
Share
"Hands Down Best!"
What do you like best about Zoho Assist?

We were long-time users of Logmein but were forced off it by the ridiculous price hikes. We were very surprised by how much more you got with Zoho Assist for a lower cost. The cross-platform support was a big plus. And it was much simpler to use overall!

What do you dislike about Zoho Assist?

Not much. Sometimes managing large amounts of computers can be overwhelming without some kind of Grouping/Folders for the admin side. But if you are managing 50-75 Unattended installs, the search features make it easy to find the computer you are looking for. For any number under that, it is very easy.

What problems is Zoho Assist solving and how is that benefiting you?

I use it to do both unattended and call in support for both desktops and phones. Mostly troubleshooting email issues around our hosting services. Having the ability to connect mobile users was an incredible benefit. Very helpful in guiding new users on setting up their mobile devices to our secure email service.

Small Business (50 or fewer emp.)
Oct 09, 2023
 Source
Overall Rating:
5.0
AD
Alix D.
Founder
Share
"The Best Remote Platform That I Have Used…"
What do you like best about Zoho Assist?

I have been using Zoho Assist for over 3 years now. I have used many other remote platforms but this one is my favorite because of how easy it is to setup and used. Especially for their mobile app platform works wonderfully. After trying over 5 different softwares, I can honestly say this one is an A+ all around.

What do you dislike about Zoho Assist?

I actually do not have anything that I disklile. At first I used to wish that they had an easy script that I can intergrate into my business website so it would make it easier for my clients for download the software. It wasn't because they didn't have it, I just didn't know how to do it. So, overall Zoho is my go to remote platform and I recommend this to everyone!

What problems is Zoho Assist solving and how is that benefiting you?

I started using Zoho Assist during Covid in 2020. This platform allowed me to continue to work and not leave my house. It was total lifesaver especially at their incredible cost. As a business owner, im always trying to save money anyway I can.

Enterprise (> 1000 emp.)
Aug 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Experience with Zoho Assist"
What do you like best about Zoho Assist?

Remote Access: Zoho Assist allows technicians to access and control remote computers and devices, enabling them to troubleshoot issues or provide assistance without being physically present. File Transfer: Users can transfer files between their local device and the remote computer, making it easier to share important files during remote support sessions. Multi-Monitor Support: Zoho Assist supports multi-monitor setups, which is useful when assisting users who have multiple displays. Unattended Access: It allows technicians to connect to remote computers even when the user is not present, making it suitable for tasks that require ongoing maintenance or support.

What do you dislike about Zoho Assist?

Performance Issues: In some cases, users have reported performance issues such as lag or slow response times during remote sessions, which can hinder the troubleshooting process. User Interface: While Zoho Assist aims to provide a user-friendly interface, some users might find the interface design or navigation less intuitive compared to other remote support tools. Pricing: The cost of using Zoho Assist could be a concern for some users, especially for businesses or individuals looking for cost-effective solutions. Different pricing tiers might have varying feature sets, and it's important to evaluate whether the offered features align with your needs.

What problems is Zoho Assist solving and how is that benefiting you?

Zoho Assist's remote capabilities eliminate the need for support staff to travel to physical locations for technical assistance. This saves travel time and costs associated with on-site visits