We were introduce Cliq by our Director of Communications, and it has helped staff communication and productivity. Incredibly easy to use. We only use Cliq for staff communication and leave our personal text messages for outside items. The number of emails went down among staff, which I really appreciated. I haven't needed to use customer support, and I use it daily. There are apps for smart phones and Mac computers. You can attach documents, create multiple groups, schedule communication or messages, ad gifs, etc. It is really simple and easy to use. Also, it can link up to other Zoho products like Expense and Notebook.
You can schedule times and days when you want to receive messages, but it can be a little wonky. Always double check to see if your settings are correct.
Fast communication, separates personal and professional communication, not flooding my email inbox with various messages, can schedule times that I don't want to disturb or vacation, can make audio and video calls, etc.
Whenever I am asked what I like best about any of the Zoho products, it's always pricing. Zoho costs a max of Rs. 90/user/month while slack costs a minimum of Rs. 200/user/month. Of course, if you are a big startup with a lot of VC money to throw around, pricing will never be an issue for you. But if you have just started or you are a bootstrapped company that cares about profits and expenses every penny counts. Zoho will give you almost all the features you'll need to collaborate with your team. It has amazing out-of-the-box integration with other Zoho apps, so for example, let's say you buy Zoho Cliq and Zoho CRM, your sales team can directly chat with each other from CRM itself without ever opening cliq. This is a huge win if your organization uses Zoho One, all the Zoho apps would by default have a Zoho Cliq footer that the team can use to chat.
I mostly dislike that grid layout of Zoho Cliq, but that would be a subjective and personal preference. I have seen many people love this chat view where they can open multiple grids for multiple chats and carry on simultaneous conversations. One other thing I don't like about Cliq is that you can only be part of one team, whereas in slack you can be part of multiple workspaces. This usually limits freelancers as they cannot join multiple company's cliq account but for company's this is never an issue
Zoho Cliq is making collaboration possible in the cheapest possible manner. It benefited me hugely when our company had a cash crunch and we desperately needed to move our conversations from WhatsApp to some professional tool that wouldn't bankrupt us.
I am a marketing professional, I used to use a lot of marketing-related tools and features that Zoho has. Even small features like UTM capturing in the forms can cost you more pennies in terms of budget. Social media monitoring and scheduling, and creating highly customized forms were the best. If you use all the tools and features they offer in the package your marketing ROI will skyrocket.
Ceratin tool-related support used to take a long time, initially, you have figure it out on your own, even though they have a support team. The video tutorials are outdated.
Single platform for all the tools that business needs. If you are early in your startup or SME, you need to keep on the budget without compromising on the quality and technology required for your organization. This is where Zoho comes into the picture.
I love the fact that Zoho Cliq is so accessible and yet so pocket friendly. Its calendar syncing features are awesome too, and I could not find these in the previous chat messengers I have used. Long messages also get converted to notepad type files, which is quote handy.
It should definitely have a feature of recurring reminders, it currently has only one at a time feature for reminders, which is cumbersome. It should also allow a lot more app integrations to make it a wholesome tool. Sometimes I face loading and sending issues, which is not related to my internet connectivity.
Benefits of having Zoho Cliq include better channel organization, no limit on user addition, and ability to add external team members for discussions. It has also helped us organize communication through different options.
It provides a hybrid and wide range of video and audio conferencing platform for physical and online collaboration with internal and external stakeholders as well. It's simplified user interface also makes it a perfect choice for wide range of non-technical teams. Also, its advance integration with other zoho application makes file sharing easy with other team members.
Its ownership cost which includes implementation, licensing and maintenance cost might be a challenge to afford by small scale industries. Also, it does not provide any support to users depending on On-Premises model for their operation. It also does not provide much integration with external vendors or software other than Zoho ecosystem.
It helped us to break down the silos and effectively collaborate with our internal and external colleagues as well. It also provide an advance platform to share the large files which is unable to be shared via mail. Its advanced security and encryption feature allow us to work on highly confidential file.
I've been using Zoho Cliq products for over two years, and it's been the ideal decision for my team and me to acquire a better cloud chat software for real-time interactions. I loved its multi-column style since it makes it extremely easy for us to retrieve data from our prior team. Cliq makes it incredibly simple to make calls and customize our availability; all of our staff are linked through Zoho Cliq, which improves internal communication. It allows us to communicate, phone, and exchange files with our peers; it has all of the functions of a chat program, and we can even share our screen with them. Another positive aspect of this Zoho product is their support team, they have quickly resolved several problems that we have had in the past.
I don't like the alert management; it could be improved; I'd like to have alerts in the form of in and out of office or do not disturb. Second, when I'm sharing my screen or on a call with someone, the software freezes for a couple of minutes before resuming; this error makes my experience with Cliq less than satisfactory. Finally, you can't add a new participant in the middle of a call, and mobile alerts are delayed.
For a business team of any size, Zoho Cliq is an incredibly cost-effective cloud solution with a tonne of helpful features, Its multi-column structure makes team chat function flawlessly by cutting down on clutter while handling individual chats. Even though all of our staff are spread out across different locations, this application allows us to stay connected through the creation of distinct groups for project conversations. In addition to being a great tool for managing remote work, Zoho Cliq enables video calls, which has enhanced teamwork and increased productivity.
Zoho Cliq is one of the best CRM and productivity management tool I have ever used. The most exciting thing about Zoho Cliq is that it offers all the Zoho applications in a single dashboard. Generating and exporting CRM reports are much easier with Zoho Cliq.
Zoho Cliq is no doubt a perfect platform for all CRM needs, but I feel it is a little bit expensive for small-sized businesses. Moreover, the web app is slightly laggy at times as the notifications don't arrive instantly.
Zoho Cliq is a perfect tool for office management. It helps me to connect with my team in real-time. I can track my meetings and keep track of all the apps and employees under a single dashboard. It has made my work more straightforward, and that's for sure.
Zoho Cliq impresses with its array of features, including robust team collaboration tools, innovative chatbots, and seamless task management capabilities and more. Moreover, its flexible pricing plans cater to all users and businesses of all sizes, offering exceptional value with affordable options.And it is Ease of Use, Ease of Implementation, Ease of Integration.
Zoho Cliq, though robust, falls short in some areas compared to its competitors. Its integration options are somewhat limited, especially with third-party services. Additionally, its user interface may not be as intuitive or visually appealing as other platforms. While it offers essential features, it lacks some advanced functionalities found in more established products. Moreover, its market penetration and Customer Support may not be as extensive, affecting its adoption and user experience for some.
Zoho Cliq's video conferencing helps to solve business challenges such as disjointed communication experiences, inefficient virtual meetings, and workflow disruptions.And Zoho Cliq's video conferencing feature streamlines collaboration, allowing me to seamlessly transition from discussions to screen sharing, fostering real-time interaction and enhancing productivity in virtual meetings.