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Zoho Survey
Effortless Survey Creation
4.4
(842)
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Zoho Survey Pricing Overview

Zoho Survey Pricing Plans
Free trial
Free plan
Subscription
Zoho Survey has 4 pricing plans, from $0.00 to $109.00. A free trial of Zoho Survey is also available. Look at different pricing plans below and see what tier and features meet your budget and needs.
Free
Free plan
Plus
$35.00
/ month
Pro
$49.00
/ month
Enterprise
$109.00
/ month
Pricing information for Zoho Survey is supplied by the software vendor or retrieved from publicly accessible pricing materials. The pricing details were last updated on February 18, 2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Zoho Survey Pricing Reviews

Enterprise (> 1000 emp.)
Feb 02, 2020
 Source
Overall Rating:
4.5
Kelly R. avatar
Kelly R.
Talent Acquisition Lead
Share
"It carries the best survey tools for customized surveys and build up reporting features."
What do you like best about Zoho Survey?

Zoho Survey is one of the best survey tool that we have acquired yet to build up customized surveys for our feedback campaigns. We can also easily share them with the recipients and also can also forecast the responses in a reliable way. All of the responses and feedbacks can easily be seen in analytical or graphical ways giving us a brief overview of the whole activities going on. With the survey templates , we can also quickly amend or generate a user friendly or responsive campaign.

What do you dislike about Zoho Survey?

There's not much to dislike in it, but the deployment stage is a bit time taking and a complex procedure. Additionally the campaigns on higher scale level, costs us massively in different ways. We can't even distinguish between few responses and things gets complicated over time. Although it's a total relief from all those hectic work of going through different feedback surveys and can be get done in instant ways.

What problems is Zoho Survey solving and how is that benefiting you?

Zoho Survey has topped our list for its reliability to choose from different options and design the surveys according to our requirements and needs. We mostly use it inside our organization to gather the feed backs and survey conduction from the employees and also have it in work to conduct surveys from clients from time to time.

Enterprise (> 1000 emp.)
Jun 20, 2019
 Source
Overall Rating:
4.0
NS
Necip S.
Software Engineering
Share
"Flexible, basic to use and very efficient."
What do you like best about Zoho Survey?

This software is very enjoyable to install and use. You can often experience this to test staff and anonymous surveys. There are many options you can choose when setting questions. we have used this product on recommendation and have used it many times. It provides a great option for tracking KPIs and feedback. It was also nice to fully personalize the look and feel of each questionnaire.

What do you dislike about Zoho Survey?

On the downside, I can express the price at first. I really just need the site for the trial and it is my most natural right to get more responses without having to go yearly. If this product works well for me then I would consider going yearly.

What problems is Zoho Survey solving and how is that benefiting you?

This application is well thought out software that grows and adapts to your needs. We use the CRM tool to reduce cost from a tough competitor, and I can't believe how many tools are available. For small and medium-sized businesses I think it may be preferred.

Mid Market (51-1000 emp.)
Jul 31, 2020
 Source
Overall Rating:
3.5
Shyam V. avatar
Shyam V.
Sales And Business Development
Share
"New Survey"
What do you like best about Zoho Survey?

It's simple user interface and the zoho survey offers many different question types for creators. Publishing surveys is easy to do. user friendly and Survey scoring is a great feature. It has a large number of surveys that are free and customization.Live tracking and communicating of survey results. It's good start. and feedback is good option for try to understand the person.

What do you dislike about Zoho Survey?

The pricing is a little high to clutch than other products. Customization is not as flexible when compared to other products. the normal survey analysis could be a little easier to use. Poor customer service. I think its high cost for what you guys giving to customers. Country like India or other having so much of other option so you have to consider about the price.

What problems is Zoho Survey solving and how is that benefiting you?

Zoho Survey is used by the Human resource and sales department. So the customer service and guidance it lacks a lot. The same with those emails from the technical support team as they took so long to get back to you on anything. This is the problem I'm heard about from my team.

Enterprise (> 1000 emp.)
Feb 06, 2020
 Source
Overall Rating:
5.0
Laura J. avatar
Laura J.
Program Manager Client & Field Service Technology Lead
Share
"The highly imminent tool with extraordinary features for organizational surveys."
What do you like best about Zoho Survey?

Zoho Survey has extraordinary features which let us easily customize the survey campaigns to gather a tremendous amount of feed backs and responses in reliable ways. We can view the campaigns in graphical and analytical ways to improve the overall working and easily conceive of what is being done and needs to be improved. This tool has easy features to use with imminent ways to handle the surveys. We can use it in different ways to gather all the feedbacks and preset templates can also be used to save time and improve efficiencies in the overall working.

What do you dislike about Zoho Survey?

This tool has all the required features which are somewhat necessary to promote the ways we interact with our audiences to gather reviews and feed backs. Some of the certain attachments like videos or images does not work properly, or often there are errors in data retrieving. All these things combined downgrade this tool in specific ways. The market value of this tool is also low as compared to other tools. We have also faced issues in integrating this platform with some of the other certain tools.

What problems is Zoho Survey solving and how is that benefiting you?

Zoho Survey let us improve our whole productivity in many great ways. We can easily use a survey template in order to launch a survey campaign which can either be processed in the organization or in order to gather feedbacks from our clients. All the responses can also be filtered out and can viewed in such ways to analyze and procure the results in the best possible ways. It has already produced lots of efficiencies in our working patterns and made us capable of keeping the views of audiences intact with our professional working procedures.

Small Business (50 or fewer emp.)
Jan 04, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Nice product to get feedback from people."
What do you like best about Zoho Survey?

It's free. I can use anytime knowing that I won't get charge for it.

What do you dislike about Zoho Survey?

Has a few things that I can not use or understand yet.

What problems is Zoho Survey solving and how is that benefiting you?

easy to send to my costumers to know if they like my company or not.

Enterprise (> 1000 emp.)
Apr 02, 2019
 Source
Overall Rating:
4.0
TP
Thomas P.
Commercial Director
Share
"Brand personalization"
What do you like best about Zoho Survey?

The entire process from start to finish is super easy to perform by creating customer satisfaction surveys and opinions of our products with brand customization in the surveys and the variety of templates you have to create them for the personalization of the surveys has everything to be able to create a very creative personalization and that is of interest for the clients so that they respond the surveys and you can know the opinions and conclude with data all the information I like the prices for its variety that there is to choose and because the highest is $ 60, a price that can be easily paid to take full advantage of all the functions it has It has integrations with other app that serve to make the work more in group and faster with better results

What do you dislike about Zoho Survey?

In personal opinion the mobile app I do not like because you can not interact quickly with the whole platform is delayed and I feel that the work does not give me the same and that it does not have the same normal functions but maybe if I have them because I do not interact much with this platform because I did not like it from the beginning

What problems is Zoho Survey solving and how is that benefiting you?

I keep informed of the opinion of the clients about the services and quality of the products that are offered in the stores of the company managing to satisfy more and more the clients to offer them better service and that is reflected in the comments that respond in the surveys and every comment that is bad is followed up so that the client can buy again in the stores of the company

Mid Market (51-1000 emp.)
May 10, 2019
 Source
Overall Rating:
4.5
Logan J. avatar
Logan J.
Project Coordinator
Share
"Online questionnaires"
What do you like best about Zoho Survey?

Its functions are very adaptable to the needs of creating, distributing and analyzing the surveys with the generation of data reports to visualize demographic data of all the answers with ease of use to use the whole platform without the need to read long guides explaining its operation, in addition to its prices that are very economical to be acquired that do not represent a very high economic value that would be an inconvenience

What do you dislike about Zoho Survey?

Its ease of use and everything that implements this platform I liked because it allows me to be more aware of the customers and their opinions, that so far I did not dislike anything or have had problems that prevent me from doing activities, its performance is very good and the right one for the company

What problems is Zoho Survey solving and how is that benefiting you?

There was a need to know the real opinions of customers to know if customers are happy with our service or something that they dislike and have the freedom to write in their own words what they really think and not be embarrassed to express themselves what zoho survey has been the perfect tool to achieve this and receive all opinions without customers feeling afraid or embarrassed to write because what matters most is that they are very honest with the answers to itself validate and fix what Customers do not like it

Small Business (50 or fewer emp.)
Aug 13, 2019
 Source
Overall Rating:
3.5
Chet C. avatar
Chet C.
President / Ceo
Share
"Great UI for the money"
What do you like best about Zoho Survey?

Great User Interface. There are all sorts of UI elements to get user feedback intuitively.

What do you dislike about Zoho Survey?

No org-level pricing model. We don't use survey much as individuals but do as a team.

What problems is Zoho Survey solving and how is that benefiting you?

Long surveys for a fair price with many user interface elements