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Zoho Survey
Effortless Survey Creation
4.4

( 842 )

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Zoho Survey Reviews & Product Details

Zoho Survey Overview
What is Zoho Survey?

Zoho Survey is an online survey tool that helps businesses and organizations gather feedback from their customers, employees, and stakeholders. It has an extensive range of customization options, including question types, survey themes, and branding options. It also includes real-time reporting, integration with Zoho CRM, and the ability to conduct surveys in multiple languages. Additionally, it offers robust collaboration and sharing tools, making it easier for teams to work together and get the feedback they need.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Ask Questions about Zoho Survey
What Zoho Survey is best for?
How does Zoho Survey compare to SurveySparrow?
What are the pros and cons of Zoho Survey?
Zoho Survey Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Survey Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
Zoho Survey Media
Zoho Survey video thumbnail
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Zoho Survey Screenshots
Zoho Survey screenshot 1
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Zoho Survey screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 16, 2026
Zoho Survey Logo
842 Zoho Survey Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Sep 26, 2019
 Source
Overall Rating:
5.0
BG
Brittany G.
Brittany Gruber
Share
"Reviewing Zoho"
What do you like best about Zoho Survey?

I love that it is super easy to use and you can easily navigate throughout the survey without loosing progress

What do you dislike about Zoho Survey?

This product is great there is not a single thing that i dislike about it!

What problems is Zoho Survey solving and how is that benefiting you?

Not having any issues with zoho survey it works great and i would highly recommend to anyone to use. it is super simple and easy to use.

Mid Market (51-1000 emp.)
Sep 26, 2019
 Source
Overall Rating:
5.0
Sagar N. avatar
Sagar N.
Social Media Executive
Share
"Best for Data Analysis"
What do you like best about Zoho Survey?

It supports audios, videos and images which is one of the cool feature I like the most about Zoho Survey.

What do you dislike about Zoho Survey?

Question library is missing which is not a big issue, but it would be more feasible if there were some questions.

What problems is Zoho Survey solving and how is that benefiting you?

We were suffering lot while collecting datas related to our business from the market. There is no such issue anymore. With Zoho survey, we can include questions of our choices targeting more detail audiences.

Enterprise (> 1000 emp.)
Sep 23, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing online survey tool that highly integrative "
What do you like best about Zoho Survey?

I was able to create an online assessment form that links directly to my website so all my users have to do is click and fill it out. There were plenty of customizable templates and colors to use that creates uniformity with your unique brand.

What do you dislike about Zoho Survey?

I didn't see many downsides to Zoho survey.

What problems is Zoho Survey solving and how is that benefiting you?

I no longer have to send my clients forms via email in order to receive pertinent information. I just send them to my website and they fill out the form. No faxing and no printing.

Mid Market (51-1000 emp.)
Sep 20, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very useful app."
What do you like best about Zoho Survey?

User friendly, easy to summarize the results.

What do you dislike about Zoho Survey?

Some times it hangs that is troublesome

What problems is Zoho Survey solving and how is that benefiting you?

I use it in my employ surveys.

Small Business (50 or fewer emp.)
Sep 20, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho Survey"
What do you like best about Zoho Survey?

Zoho survey provides great service for creating new Survey based on out need. Zoho provides every type of the function and option what we want in our survey list. GUI of the service is best it is very user friendly.

What do you dislike about Zoho Survey?

Little bit lag in the service some time but It does not require any amendment base on the function needs to check the network troubleshooting. May be its server side can perform better than now. So always its a good features and service.

What problems is Zoho Survey solving and how is that benefiting you?

I'm creating a survey for my University based case studies and also for getting new ideas from these survey. otherwise Zoho survey provides great service for creating new Survey based on out need. Zoho provides every type of the function and option what we want in our survey list. GUI of the service is best it is very user friendly.

Small Business (50 or fewer emp.)
Sep 18, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Made Life Easier"
What do you like best about Zoho Survey?

It's an all in one package of software that is so user friendly.

What do you dislike about Zoho Survey?

None so far. It works for me. I am so thankful its absolutely for me

What problems is Zoho Survey solving and how is that benefiting you?

Helps me manage social media interactions

Small Business (50 or fewer emp.)
Sep 11, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great tool for generating surveys for our database and new customers"
What do you like best about Zoho Survey?

Zoho Survey was easy to use and set up. The possibility to not only configure the questions we wanted but also the look and feel for distribution was great.

What do you dislike about Zoho Survey?

On the downside as we began with the Free Enterprise trial once we got to 100 responses ( although it was clearly mentioned in the trial confirmation) we could only see the additional responses as a number which obviously pushed us to have to either consider limiting our sample size or pay to accept additional responses.

What problems is Zoho Survey solving and how is that benefiting you?

I has been a great tool not only for the creation and distribution of our surveys but for the cross validation of variables.

Small Business (50 or fewer emp.)
Sep 06, 2019
 Source
Overall Rating:
5.0
LL
Leib L.
Ceo
Share
"Easier than survey monkey, with more features and cheaper "
What do you like best about Zoho Survey?

Flexible question choices. Instant save translation, auto create short url links,

What do you dislike about Zoho Survey?

Cannot change. A question type, delete and start over for any question that needs changed,

What problems is Zoho Survey solving and how is that benefiting you?

Unlimited users for flat rate, survey monkey started restricting by IP address making home office use hard.

Small Business (50 or fewer emp.)
Sep 03, 2019
 Source
Overall Rating:
5.0
simon t. avatar
Simon T.
Administradora
Share
"Always willing to provide the best service.."
What do you like best about Zoho Survey?

It is a software to carry out very practical and simple surveys always online, it is easy to use and as a functional feature and it is very useful is the variety of languages ​​such as French, German, German and others in which I can create surveys according to the language of the client we wish to survey. Zoho survey offers us a free version which is very good but in turn it is somewhat limited so I advise you to buy the product so that you can enjoy the best and most powerful features that zoo has. It brings a series of templates which is useful because it allows us to be even much faster, Easy to insert on your website: Zoho generates a simple cut and paste code. Ability to limit and control responses and to handle large numbers..

What do you dislike about Zoho Survey?

This is one of the disadvantages The design could be more fun to help its users to finish the survey. A fun design has less closing rate. The features and options are still great..

What problems is Zoho Survey solving and how is that benefiting you?

We love this program is very complete and friendly is a tool that has given us the satisfaction of having reached thousands of people in just seconds. Jama we imagine that it could be so easy and simple. So get the best of me so that the company can have a better performance and keep growing..

Small Business (50 or fewer emp.)
Sep 02, 2019
 Source
Overall Rating:
5.0
VC
Vanessa C.
Accounting Analyst
Share
"Zoho Survey: Bring Agility and Security Through Search"
What do you like best about Zoho Survey?

It is fully customizable. Easy to use. Create the search easily and in a short time we have the search results. It is very intuitive, it does not need specific training. All company employees can have access.

What do you dislike about Zoho Survey?

I have no negative points about Zoho Survey. It meets all the needs of the company very well.

What problems is Zoho Survey solving and how is that benefiting you?

Using Zoho Survey we were able to see better where the business needed to improve. Through the research some negative points were mentioned and it was possible to solve the errors. As a result, the company was able to have more customers and increase revenue, one of the great benefits that company managers have only compliments about the Zoho Survey.