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Zoho Survey
Effortless Survey Creation
4.4

( 842 )

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Zoho Survey Reviews & Product Details

Zoho Survey Overview
What is Zoho Survey?

Zoho Survey is an online survey tool that helps businesses and organizations gather feedback from their customers, employees, and stakeholders. It has an extensive range of customization options, including question types, survey themes, and branding options. It also includes real-time reporting, integration with Zoho CRM, and the ability to conduct surveys in multiple languages. Additionally, it offers robust collaboration and sharing tools, making it easier for teams to work together and get the feedback they need.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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5.0

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$29.00/month
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Ask Questions about Zoho Survey
What Zoho Survey is best for?
How does Zoho Survey compare to SurveySparrow?
What are the pros and cons of Zoho Survey?
Zoho Survey Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Survey Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
Zoho Survey Media
Zoho Survey video thumbnail
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Zoho Survey Screenshots
Zoho Survey screenshot 1
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Zoho Survey screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 13, 2025
Zoho Survey Logo
842 Zoho Survey Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Sep 02, 2019
 Source
Overall Rating:
5.0
Ruben A. avatar
Ruben A.
Promotor De Vendas
Share
"Conduct surveys easily and quickly with this software.."
What do you like best about Zoho Survey?

Zoho survey I must confess that it is one of the best platforms to conduct surveys to me personally, I really like our company has worked 100% since it is very important to know what you think our customers and users who travel daily do about our services and promotions is such a complete tool that she offers us an endless number of colorful templates and the model that they most want for greater time savings, for all tastes, it gives you a variety of simple questions that you can use to complete your questionnaire . The interface is simple and easy to navigate. It was perfect for what I needed. Thanks to the Zoho Survey, I can do open and closed question surveys, completing development or simple selection fields, which are very useful for collecting information about our clients' observations..

What do you dislike about Zoho Survey?

Each of the tools that Zoho Survey offers me are very good, practical and useful to meet my work objectives. I feel comfortable with this software, since it has everything I need to complete my work activities. I have no complaints about this software..

What problems is Zoho Survey solving and how is that benefiting you?

My experience with this sensational tools is unique and incomparable. It is gratifying to be able to carry out surveys with such complete platforms as is the zoho survey, grateful for everything that has allowed us to do daily and to reach all people in a very dynamic way in a Wide variety of languages..

Enterprise (> 1000 emp.)
Aug 31, 2019
 Source
Overall Rating:
5.0
ferd p. avatar
Ferd P.
Community Manager
Share
"tool to design surveys adapted to companies"
What do you like best about Zoho Survey?

The best of this platform for conducting surveys, is the working environment as designed, brings pre-designed templates that facilitate the conduct of questions, the survey as such can be sent by mail to as many people as you want, and upload to the cloud, the responses are displayed in real time

What do you dislike about Zoho Survey?

So far I have not presented any problems with this platform, customer service answers my questions quickly and easily and has guided me to the use of it.

What problems is Zoho Survey solving and how is that benefiting you?

In the company where I work these surveys serve to interact people who use the services of Associa, especially communities of older adults, I can see through the creation of surveys tailored to the needs of the cumulus of people I want to reach and the sectors I need to study, to get the right answers and power together with my company make decisions relevant to how it will be the methodology to work.that needs to be covered and solved

Small Business (50 or fewer emp.)
Aug 30, 2019
 Source
Overall Rating:
5.0
BS
Blanca S.
Administratief Assistent
Share
"the ideal tool for custom surveys."
What do you like best about Zoho Survey?

Zoho is one of my favorite tools allows the creation of surveys in just seconds and thus reach those people we want. I am going to tell you that this application is super useful and very practical to start this very good one, it offers me 25 types of questions which we can use if it is our first time we conducted a survey, the interface is very sensitive which facilitates the creation of questions. It is also very safe we can use it from our computer and cell phones. Another of the features that zoho survey has is the creations surveys in different languages we can translate and edit our surveys to more than 30 different languages and finally one thing that is very good and colorful is the range of 200 templates that we can offer which we can use and take advantage to personalize the surveys to our liking.

What do you dislike about Zoho Survey?

As a disadvantage I can make the remark that if we do not have a stable internet connection it will be impossible to work on the platform as we wish..

What problems is Zoho Survey solving and how is that benefiting you?

This software gave me the best features and strategies to perform a quick survey with the best quality standards and above all security and privacy that is what our customers ask us. Thanks to her we can know what are the concerns of customers and thus achieve improvement to continue offering a better service..

Enterprise (> 1000 emp.)
Aug 28, 2019
 Source
Overall Rating:
5.0
N1
Neamul Islam Rajib 1.
It Manager
Share
"Tool for my business"
What do you like best about Zoho Survey?

This is one of the best survey tools that I have ever used. This is a really good app for a developer like me who are currently using some tools that need user review. That's for this useful platform.

What do you dislike about Zoho Survey?

The charge a lot, which need to be reduced.

What problems is Zoho Survey solving and how is that benefiting you?

I'm using it for collecting email from customer.

Mid Market (51-1000 emp.)
Aug 27, 2019
 Source
Overall Rating:
5.0
Stephen J. avatar
Stephen J.
It Specialist
Share
"Perfect Survey Tool"
What do you like best about Zoho Survey?

I like that the solution is easy to use and very powerful. The tool looks easy on the eyes but very effective when it comes to using it.

What do you dislike about Zoho Survey?

Nothing at all. Zoho Survey is not only useful but also affordable.

What problems is Zoho Survey solving and how is that benefiting you?

Surveys are now easy.

Small Business (50 or fewer emp.)
Aug 27, 2019
 Source
Overall Rating:
5.0
Bart B. avatar
Bart B.
Recruiter
Share
"Nice to link with Zoho crm"
What do you like best about Zoho Survey?

Link to Zoho CRM is very usefull. With this application you van easy do surveys.

What do you dislike about Zoho Survey?

The layout could be more 'modern looking'.

What problems is Zoho Survey solving and how is that benefiting you?

To have one application tot all my surveys

Mid Market (51-1000 emp.)
Aug 17, 2019
 Source
Overall Rating:
5.0
Patrick M. avatar
Patrick M.
Project Manager
Share
"Easy to use online survey software."
What do you like best about Zoho Survey?

I like the way this software provides simple cut and paste code making it easy to cast on website.

What do you dislike about Zoho Survey?

So far i have no complaints for this software. This software offers us good practical support to complete our work objectives.

What problems is Zoho Survey solving and how is that benefiting you?

We have been using this tool to do surveys online. It has enabled to do surveys related to our work enviroment and the performance of our projects.

Small Business (50 or fewer emp.)
Aug 14, 2019
 Source
Overall Rating:
5.0
TW
Tom W.
Mr
Share
"Great Product"
What do you like best about Zoho Survey?

The simple interface is great. This is a great product that does the job simply but effectively.

What do you dislike about Zoho Survey?

There isn't much to dislike about this great software.

What problems is Zoho Survey solving and how is that benefiting you?

Understanding what our clients like.

Mid Market (51-1000 emp.)
Aug 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome questionnaire to use"
What do you like best about Zoho Survey?

I loved to use this one because it is directly integrated with the ZOHO Customer relation management. I would like to use all the Zoho product at single account access.we have the option to pick a work environment on the tremendous set of tools support. It is more user-friendly. Easy to use. We can customize the form as per our need.so we can get so many responses. Forms are simple and you can add tags and prepopulate a name field also.

What do you dislike about Zoho Survey?

Sometimes, facing difficulty in formatting text. I felt that in the basic system there is question limitation for using this tool. I have faced an issue with integration with google sheets. Helps to collect data and stratifying it very much. I especially like to say about the integration with Google Spreadsheets. I loved most.

What problems is Zoho Survey solving and how is that benefiting you?

Good analytics and lots of help files are there. It helps to understand the areas of the problem easily. It has plenty of themes. Also, have a customized one. The user interface is simple and flexible and even a layman can work easily with this one. Our primary goal here is to have the responses integrated with the leads module that we have on CRM.

Small Business (50 or fewer emp.)
Aug 05, 2019
 Source
Overall Rating:
5.0
JM
Janice M.
Administrator
Share
"The most exciting survey tool"
What do you like best about Zoho Survey?

Zoho Survey is exceptional,it has wonderful interfaces that are easy to customize for different uses.This helps us create a survey very fast and safe on time. Zoho survey is great.

What do you dislike about Zoho Survey?

The software is very independent such that you can not integrate with other software's like most of the survey tool available in market today.If this feature was added, then Zoho survey will be just a go to survey tool.

What problems is Zoho Survey solving and how is that benefiting you?

We use it to monitor user experience of our products and also gain user feedback