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Zoho Survey
Effortless Survey Creation
4.4

( 842 )

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Zoho Survey Reviews & Product Details

Zoho Survey Overview
What is Zoho Survey?

Zoho Survey is an online survey tool that helps businesses and organizations gather feedback from their customers, employees, and stakeholders. It has an extensive range of customization options, including question types, survey themes, and branding options. It also includes real-time reporting, integration with Zoho CRM, and the ability to conduct surveys in multiple languages. Additionally, it offers robust collaboration and sharing tools, making it easier for teams to work together and get the feedback they need.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Ask Questions about Zoho Survey
What Zoho Survey is best for?
How does Zoho Survey compare to SurveySparrow?
What are the pros and cons of Zoho Survey?
Zoho Survey Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Survey Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
Zoho Survey Media
Zoho Survey video thumbnail
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Zoho Survey Screenshots
Zoho Survey screenshot 1
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Zoho Survey screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 05, 2026
Zoho Survey Logo
842 Zoho Survey Reviews
4.4 out of 5
Enterprise (> 1000 emp.)
Apr 13, 2023
 Source
Overall Rating:
5.0
Leonardo  E. avatar
Leonardo E.
It Support Engineer
Share
"Excellent software for survey management and data collection."
What do you like best about Zoho Survey?

Zoho Survey is an excellent survey management software, it allows and facilitates the collection of data that are important for the business processes of our company, it takes very little time to create a survey with zoho survey, it also provides a wide range of predefined templates to use depending on the need you have and also allows you to include different types of responses, they can be simple text, multiple choice, image and many more. I like the customization options and collaboration features because it facilitates teamwork. Last but not least I like how it integrates with other Zoho Suite tools which is really useful for us since we use many of them.

What do you dislike about Zoho Survey?

I have not experienced any drawbacks using Zoho Survey, it works very well and does an excellent job of creating surveys and collecting data, for this reason so far there is nothing I dislike,10/10 for Zoho Survey.

What problems is Zoho Survey solving and how is that benefiting you?

Zoho Survey provided us with a fast and efficient way to collect important data for our business processes through surveys; it has been a great ally for us because it has allowed us to improve the way we carry out many of our business processes, with Zoho Survey it was possible to identify our deficiencies in many areas, thanks to which we can make more informed decisions and under real data. Zoho Survey allowed us to create internal and operational efficiencies.

Mid Market (51-1000 emp.)
Apr 12, 2023
 Source
Overall Rating:
5.0
Carlos P. avatar
Carlos P.
Technical Support For Telecommunication Networks
Share
"Powerful and very complete tool to create surveys in minutes."
What do you like best about Zoho Survey?

I appreciate the ease of use, which is a standout feature of Zoho's native tools. Zoho Survey is a powerful and comprehensive online survey creation tool that I admire for its flexibility and customization options. It offers a wide range of templates and allows you to include multiple choice responses, one to five star ratings and much more. I also appreciate its collaboration features, which make it easy to work with colleagues. We use it primarily to assess customer satisfaction after installation processes, for customer service interactions and other scenarios. We also use it to evaluate knowledge acquired during quarterly company training sessions, to socialize new operating procedures or to gather feedback on a new product or service. Zoho Survey provides all the features needed to create, distribute and analyze survey data, making it a very efficient and convenient way to collect information.

What do you dislike about Zoho Survey?

I have no complaints about Zoho Survey; it works very well for its intended purpose. Its performance and ease of use are superb, and there is nothing about it that I dislike.

What problems is Zoho Survey solving and how is that benefiting you?

Zoho Survey has provided us with a fast and easy way to create surveys and gather ideas, opinions, sentiments, and knowledge from our employees and customers, who are our most valuable asset. This has allowed us to make more informed and accurate decisions about what and how we need to improve.

Enterprise (> 1000 emp.)
Apr 11, 2023
 Source
Overall Rating:
5.0
Armando  G. avatar
Armando G.
Analista
Share
"Zoho Survey is an excellent survey management software that is very easy to use."
What do you like best about Zoho Survey?

Zoho Survey is an excellent survey management software. We can easily create surveys in a few minutes, because it offers a large library of predefined templates that can be adjusted to the specific needs you have, we can add different types of questions and answers, simple text, selection, multiple choice, image and others. Zoho Survey is highly customizable, I like that we can choose a specific theme for our survey even include the logo of our company which provides a professional and branded look to each survey, which in turn generates confidence to the parties involved (respondents), Zoho Survey allows us to collaboratively edit surveys; we can invite team members to help us create or improve surveys or we can also share reports to benefit decision making, personally I use the mobile application and I find it excellent, it is concrete and I have everything I need at hand, I love how it integrates with other tools of the zoho ecosystem and third parties.

What do you dislike about Zoho Survey?

There is nothing I dislike about Zoho Survey, it does its job very well and satisfies all our needs, it is a very easy to use tool and provides an excellent user experience.

What problems is Zoho Survey solving and how is that benefiting you?

Zoho Survey provided us with a fast, easy and secure way to create surveys and collect: ideas, opinions, feelings and knowledge among others, both from our staff and our customers who are the basis and the pillar by which we work every day. Zoho Survey has helped us in 90% of our decision making and has allowed us to improve on aspects that could have been previously overlooked, thanks to the fact that we now make more informed decisions.

Small Business (50 or fewer emp.)
Apr 07, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great way to get answers and ask things."
What do you like best about Zoho Survey?

I like how you can ask what questions you want to get the information you need to improve things that need improvement.

What do you dislike about Zoho Survey?

Not a whole lot that I can say about not liking it. I would say it could add a bit of color to the layout

What problems is Zoho Survey solving and how is that benefiting you?

It is helping people get answers to things so that they can better improving on things if it is needed.

Small Business (50 or fewer emp.)
Feb 19, 2023
 Source
Overall Rating:
5.0
TG
Tushar G.
Warehouse Executive
Share
"Create survey forms instantly."
What do you like best about Zoho Survey?

1) It enables you to create interactive survey forms instantly. 2) Easy to use, no technical knowledge is required. 3) Cost effective solution than others. 4) It provides interface to analyse data with Google sheets.

What do you dislike about Zoho Survey?

As of now we didn't faced any issue with it.

What problems is Zoho Survey solving and how is that benefiting you?

1) It has enabled us to collect data from customers using interactive survey forms. 2) It is also helping us to analyse that data so we can improve our service quality and achive customer satisfaction.

Small Business (50 or fewer emp.)
Jan 16, 2023
 Source
Overall Rating:
5.0
K k. avatar
K K.
Production Leader
Share
"Excellent survey portal"
What do you like best about Zoho Survey?

Zoho survey is a tool that enables us to conduct survey. Which is available in market with minimal price tag. It's most simple and user friendly. You could easily procure data and validate responses which will help us to deliver better.

What do you dislike about Zoho Survey?

Every thing seems Preity intresting however my small recommendation not that I dislike is to delete there is no clear instructions which are directly visible so to do so we need to click the 3 dots and then delete however they should be direct button on the page.

What problems is Zoho Survey solving and how is that benefiting you?

Zoho survey helps us to take feedback on staffing services with various big organisation HR teams to get information whether we able to deliver the services appropriately with out any further delays and delivering smooth traditions and trust me the best product I love to use and recommend

Small Business (50 or fewer emp.)
Jan 07, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Allows for Effortless Survey Creation & Distribution"
What do you like best about Zoho Survey?

I genuinely like using Zoho Survey against, say, Typeform or Google Forms. Because it makes taking in customer feedback, so, SO easy! Additionally, collaboration features make it easy to work with colleagues on survey design and analysis. 10/10 to Zoho for developing such a wonderful suite of products.

What do you dislike about Zoho Survey?

Honestly nothing! I just wish they lowered prices a bit (1700/month is a bit too much to pay for a survey tool). On the other hand, better integration with mailing tools such as Mailchimp would be a plus.

What problems is Zoho Survey solving and how is that benefiting you?

The alternatives are either too expensive or not worth using at all. Typeform is fine but it's too, minimalist. Google Forms is good but it's too basic. Zoho Survey solves this problem plus offers a wider range of integration.

Small Business (50 or fewer emp.)
Dec 05, 2022
 Source
Overall Rating:
5.0
MS
Matt S.
Operation Support
Share
"Easy access of surveys"
What do you like best about Zoho Survey?

Simple drag-and-drop interface where you can have your log-ins secured.

What do you dislike about Zoho Survey?

They cannot track down 3rd party software or viruses.

What problems is Zoho Survey solving and how is that benefiting you?

They reviewed accesses periodically where controls are implemented within the given data access.

Mid Market (51-1000 emp.)
Nov 21, 2022
 Source
Overall Rating:
5.0
SP
Siddhant P.
Sr. Business Analyst
Share
"Great Survey Tool"
What do you like best about Zoho Survey?

1. Ease of Use - UI is simple and clear for even non-tech people 2. Predefined Template is a savior - Drag and drop block feature 3. Creating multiple surveys is a very easy

What do you dislike about Zoho Survey?

1. Watermark is a free version is a pain 2. Adding more templates would be helpful There are no such suggestions much needed

What problems is Zoho Survey solving and how is that benefiting you?

We are struggling with the CSAT survey with the customer and also with the customizable template Zoho Survey came to escape in regards to the CSAT survey, easy to create and share with customer

Small Business (50 or fewer emp.)
Nov 08, 2022
 Source
Overall Rating:
5.0
Sumon B. avatar
Sumon B.
It Support Specialist
Share
"One Of The Best Survey Maker"
What do you like best about Zoho Survey?

One of the things that I like about ZOHO survey is that they have a lot of template customization than other survey-designing companies. Moreover, it has a vast option of adding multiple drop-down menus; checklist buttons, e.t.c a single survey; it also has many extra features like matrix scaling and matrix rating which helps users a lot while making new survey

What do you dislike about Zoho Survey?

There is not much of downside ZOHO survey as it delivers a flawless experience to its customers as a Zoho survey user; I didn't feel that it has any kind od drawback so far

What problems is Zoho Survey solving and how is that benefiting you?

ZOHO survey solve a lot of problems at is has made survey making very easier and advance more over it has a very low cost subscription which any scale of business can afford as compare to other survey designing companies in the market more over it is also suitable for personal use too as allow a single user to use it daily for blogging purpose too