Zoho Social Reviews & Product Details
I like how I can integrate information I learn from the social channels we use into the CRM tool seamlessly.
Nothing, it has been great for us. The learning curve is much shorter than Salesforce.
Understanding our customers, compared to our potential customers.
I love the fact that I can plan out all my post and schedule them for live posting!
I don't have any dislikes. I love the platform!
Managing my social media which helps me in being consistently in front of my audience and getting sales!
The fact that I can monitor so many elements in one place.
Not a lot that I dislike really as I am still working with it and learning.
Connecting with influential socialites
Posting once for 4 platforms in one place is just super easy and convenient
Not being able to post videos or multiple photos
We are able to connect better with all our customers and potential customers more swiftly and easily
I like how Zoho Social is so easy to navigate. Brand health is upfront and I can see how certain posts are performing.
I haven't found anything I dislike about Zoho social.
I often have to worry about the timing and reach of a particular post. It's great that when I schedule a post I can already see the percentage of probable reach at particular days and times then just click POST! Easy!
The ability to categorize social accounts into brand profiles. Buffer has that only on the Business plans.
SmartQ fails often. It can be polished better to make sure it does not happen.
I have realized that I have been missing out on a great social profiles management app without Zoho Social. This app makes things easier for me now. The analytic and real-time activity tracking information are too good.
the features and app for android. i like it a lot.
i dont know. i didn't find anything yet disturbing.
scheduling posts
Zoho Social saved me days of scheduling posts, something my last dashboard was cutting me short on. Even a child could look like a pro using Zoho Social.
The time zone settings on bulk scheduling take getting used to, but once that's out of the way, it's all smooth sailing.
We reach a large audience now and this solves too many problems. Every SMM knows the benefit of not having to lift a finger to get a consistent audience and engagement.
Zoho social could not be easier to use or manage.
Minor issues with LinkedIn analytics, and with Instagram, but very minor.
Our business leverages several social media platforms as part of its marketing and communication. Zoho offers an extensive, one-stop-shop solution, meaning that we are able to write posts that are properly formatted for their platform, and accurately track the success of each post we create.
How it brings together all your social media accounts. We love the brand health, gives you a quick snap shot of how your campaign is doing.
It doesn't give you an indication of your weekly impressions, and you can't integrated google analytics.
For startups looking for a robust tool Zoho Social is it. I would highly recommend upgrading to Zoho CRM Plus which includes Zoho Social and an entire suite of products.
Super easy to use and set-up. Easy to schedule posts across a variety of social media channels.
Still learning about everything that it does. No issues so far.
This product makes it easy to manage multiple social media accounts across many different channels.
Everything you need on one site, allowing your social media assistant to help in obtaining leads and scheduling for highest engagement.
So far, after two weeks the are no dislikes or issues with the service.
Getting our information and listing out to the best audience and influencers
Zoho brings amazing products for every type of business. They all work great alone or together. Their team of experts is always available to help.
Dislike that there are too many prices for add on products. Would prefer if there was one price for everything.
Staying in contact with clients.
I love the bulk scheduler after I figured out that the date field had to be a plain text format rather than a date format. I also really like the dashboard that shows the engagement.
I wish the help desk could have identified my issue a little sooner. I was explaining that the date would auto-shorten (because I was using the date format), it needed to be the plain text format so that it could be 'MM/DD/YY 00:00
I manage an event where we feature celebrities, artists, sponsors in a countdown with hashtags, etc. the bulk scheduler makes it so incredibly simple.
I like the organization of the social media files
The limited number of pages and facebook group accessibility.
Time management is being solved through scheduling posts
It is extremely to set up up. It took us literally two minutes to set up all of our social media accounts so that we could start engaging with our followers.
That you can't schedule and post on Instagram. It requires you to use the Zoho Social media app on your phone in order to post on Instagram.
We are a small Non-profit organization and we don't have a lot of resources to work with Social media on a daily basis and therefore the scheduling tool is an invaluable tool for us.
Zoho Social is my saving grace. Shopped around for a social media platform and this one has been so silky smooth. Easy & beautiful interface, for less than anything similar on the market. I love the: Price Clean, easy user experience Post Scheduler Reposting Follow Custom Feeds Zoho Suite Free trial
I have yet to come across anything that I dislike about Zoho Social.
Building an online community. Engaging that online community.
Easy to understand, nice design and user experience
Its kind of expensive for our small business
Faster and better communication with our customers
Simplicity. It is really easy to set up automation for your social media. You can even view stats, interactions, inboxes.
The price. While it is probably worth every penny, I would love to see it cheaper. I would be more willing to pay $5 a month vs the alternative. That's all I can really complain about. The product is solid.
Dealing with multiple social media platforms. It gets hard to keep up sometimes, having an app like zoho social really makes it easy to handle multiple profiles, at one time, from one place.
The simplistic design means you don't have to hunt too far to find the feature you need, its simple, its easy and most in importantly, it's really powerful.
If I were to pick one issue, it would simply be Instagram. And the scheduling process, this isn't really an issue with Zoho social as it is with Instagram. But hopefully, as Insta develops so will the features offered.
Time, like anyone effective time usage, is paramount. A good social tool will help to get a snapshot across all your media, or clients media and see what's happening. I feel that Zoho social has delivered here.
