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Zoho Social Logo
Zoho Social
Manage Social Media Effortlessly
4.6
(1,872)
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Zoho Social Reviews & Product Details

Zoho Social Overview
What is Zoho Social?

Zoho Social is a comprehensive social media management platform that helps businesses increase their online presence and reach their target audience. It offers a suite of tools for scheduling, publishing, and analyzing social media content as well as the ability to manage multiple social media platforms from a single dashboard, along with its robust analytics tools that provide insights into campaign performance and audience engagement. With features like auto-publishing, customizable reports, and team collaboration, Zoho Social is a great solution for businesses looking to streamline their social media marketing efforts.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Zoho Social Categories on Findstack
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Zoho Social Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Social Features
API Access
Ad Campaign Management
Analytics and Reporting
Automated Posting
Brand Tracking
Bulk Upload
Campaign Management
Competitor Analysis
Content Calendar
Content Scheduling
Cross-Platform Publishing
Customer Engagement
Customizable Reports
Engagement Tracking
Hashtag Tracking
Image and Video Support
Influencer Tracking
Mobile App
Multi-Account Management
Performance Metrics
Post Publishing
RSS Feed Integration
Sentiment Analysis
Social Listening
Social Media Archiving
Social Media Monitoring
Target Audience Analysis
Team Collaboration
URL Shortener
User Permissions
Zoho Social Media
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Zoho Social Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 25, 2025
Zoho Social Logo
1,872 Zoho Social Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Apr 09, 2017
 Source
Overall Rating:
5.0
SS
Stephen S.
Founder And Ceo
Share
"Zoho Social Has Been Great"
What do you like best about Zoho Social?

I like how I can integrate information I learn from the social channels we use into the CRM tool seamlessly.

What do you dislike about Zoho Social?

Nothing, it has been great for us. The learning curve is much shorter than Salesforce.

What problems is Zoho Social solving and how is that benefiting you?

Understanding our customers, compared to our potential customers.

Small Business (50 or fewer emp.)
Apr 09, 2017
 Source
Overall Rating:
5.0
JE
Jennifer E.
Co Founder, Owner
Share
"Love Zoho! Now Zoho Social is yet another lifesaver! "
What do you like best about Zoho Social?

I love the fact that I can plan out all my post and schedule them for live posting!

What do you dislike about Zoho Social?

I don't have any dislikes. I love the platform!

What problems is Zoho Social solving and how is that benefiting you?

Managing my social media which helps me in being consistently in front of my audience and getting sales!

Small Business (50 or fewer emp.)
Apr 04, 2017
 Source
Overall Rating:
5.0
Lew E. avatar
Lew E.
Director Of Community Outreach
Share
"I love Zoho Social"
What do you like best about Zoho Social?

The fact that I can monitor so many elements in one place.

What do you dislike about Zoho Social?

Not a lot that I dislike really as I am still working with it and learning.

What problems is Zoho Social solving and how is that benefiting you?

Connecting with influential socialites

Small Business (50 or fewer emp.)
Apr 04, 2017
 Source
Overall Rating:
5.0
TC
Tanya C.
Sales And Marketing Executive
Share
"Zoho makes posting and tracking posts on all my social media platforms super easy"
What do you like best about Zoho Social?

Posting once for 4 platforms in one place is just super easy and convenient

What do you dislike about Zoho Social?

Not being able to post videos or multiple photos

What problems is Zoho Social solving and how is that benefiting you?

We are able to connect better with all our customers and potential customers more swiftly and easily

Small Business (50 or fewer emp.)
Mar 28, 2017
 Source
Overall Rating:
5.0
JU
Jennifer U.
Managing Director
Share
"Awesome Social Media Marketing and Management Tool"
What do you like best about Zoho Social?

I like how Zoho Social is so easy to navigate. Brand health is upfront and I can see how certain posts are performing.

What do you dislike about Zoho Social?

I haven't found anything I dislike about Zoho social.

What problems is Zoho Social solving and how is that benefiting you?

I often have to worry about the timing and reach of a particular post. It's great that when I schedule a post I can already see the percentage of probable reach at particular days and times then just click POST! Easy!

Small Business (50 or fewer emp.)
Mar 25, 2017
 Source
Overall Rating:
5.0
AS
Arun S.
Product Marketing Analyst
Share
"Zoho Social is a mashup of Buffer and TweetDeck at it's best"
What do you like best about Zoho Social?

The ability to categorize social accounts into brand profiles. Buffer has that only on the Business plans.

What do you dislike about Zoho Social?

SmartQ fails often. It can be polished better to make sure it does not happen.

What problems is Zoho Social solving and how is that benefiting you?

I have realized that I have been missing out on a great social profiles management app without Zoho Social. This app makes things easier for me now. The analytic and real-time activity tracking information are too good.

Small Business (50 or fewer emp.)
Mar 24, 2017
 Source
Overall Rating:
5.0
MK
Maria K.
Founder
Share
"I am happy to found it"
What do you like best about Zoho Social?

the features and app for android. i like it a lot.

What do you dislike about Zoho Social?

i dont know. i didn't find anything yet disturbing.

What problems is Zoho Social solving and how is that benefiting you?

scheduling posts

Small Business (50 or fewer emp.)
Mar 23, 2017
 Source
Overall Rating:
5.0
JM
James M.
Digital Marketing Specialist
Share
"Best bulk upload service there is for SMM tools. "
What do you like best about Zoho Social?

Zoho Social saved me days of scheduling posts, something my last dashboard was cutting me short on. Even a child could look like a pro using Zoho Social.

What do you dislike about Zoho Social?

The time zone settings on bulk scheduling take getting used to, but once that's out of the way, it's all smooth sailing.

What problems is Zoho Social solving and how is that benefiting you?

We reach a large audience now and this solves too many problems. Every SMM knows the benefit of not having to lift a finger to get a consistent audience and engagement.

Small Business (50 or fewer emp.)
Mar 16, 2017
 Source
Overall Rating:
5.0
BB
Ben B.
Marketing And Social Media Co Ordinator
Share
"Excellent Control and Analytics"
What do you like best about Zoho Social?

Zoho social could not be easier to use or manage.

What do you dislike about Zoho Social?

Minor issues with LinkedIn analytics, and with Instagram, but very minor.

What problems is Zoho Social solving and how is that benefiting you?

Our business leverages several social media platforms as part of its marketing and communication. Zoho offers an extensive, one-stop-shop solution, meaning that we are able to write posts that are properly formatted for their platform, and accurately track the success of each post we create.

Small Business (50 or fewer emp.)
Mar 12, 2017
 Source
Overall Rating:
5.0
NB
Nathan B.
Founding Director
Share
"Get software. We recommend to any digital agency"
What do you like best about Zoho Social?

How it brings together all your social media accounts. We love the brand health, gives you a quick snap shot of how your campaign is doing.

What do you dislike about Zoho Social?

It doesn't give you an indication of your weekly impressions, and you can't integrated google analytics.

What problems is Zoho Social solving and how is that benefiting you?

For startups looking for a robust tool Zoho Social is it. I would highly recommend upgrading to Zoho CRM Plus which includes Zoho Social and an entire suite of products.

Small Business (50 or fewer emp.)
Mar 08, 2017
 Source
Overall Rating:
5.0
PW
Paul W.
Vice President Of Business Development
Share
"Zoho Social"
What do you like best about Zoho Social?

Super easy to use and set-up. Easy to schedule posts across a variety of social media channels.

What do you dislike about Zoho Social?

Still learning about everything that it does. No issues so far.

What problems is Zoho Social solving and how is that benefiting you?

This product makes it easy to manage multiple social media accounts across many different channels.

Small Business (50 or fewer emp.)
Mar 01, 2017
 Source
Overall Rating:
5.0
AP
Ami P.
Busniess Owner
Share
"The only social media assistant you need"
What do you like best about Zoho Social?

Everything you need on one site, allowing your social media assistant to help in obtaining leads and scheduling for highest engagement.

What do you dislike about Zoho Social?

So far, after two weeks the are no dislikes or issues with the service.

What problems is Zoho Social solving and how is that benefiting you?

Getting our information and listing out to the best audience and influencers

Small Business (50 or fewer emp.)
Mar 01, 2017
 Source
Overall Rating:
5.0
JC
Jess C.
Broker/Realtor
Share
"I love all the Zoho products"
What do you like best about Zoho Social?

Zoho brings amazing products for every type of business. They all work great alone or together. Their team of experts is always available to help.

What do you dislike about Zoho Social?

Dislike that there are too many prices for add on products. Would prefer if there was one price for everything.

What problems is Zoho Social solving and how is that benefiting you?

Staying in contact with clients.

Small Business (50 or fewer emp.)
Feb 27, 2017
 Source
Overall Rating:
5.0
KS
Kate S.
President
Share
"The bulk scheduler made my life so easy!"
What do you like best about Zoho Social?

I love the bulk scheduler after I figured out that the date field had to be a plain text format rather than a date format. I also really like the dashboard that shows the engagement.

What do you dislike about Zoho Social?

I wish the help desk could have identified my issue a little sooner. I was explaining that the date would auto-shorten (because I was using the date format), it needed to be the plain text format so that it could be 'MM/DD/YY 00:00

What problems is Zoho Social solving and how is that benefiting you?

I manage an event where we feature celebrities, artists, sponsors in a countdown with hashtags, etc. the bulk scheduler makes it so incredibly simple.

Small Business (50 or fewer emp.)
Feb 17, 2017
 Source
Overall Rating:
5.0
JR
Jeffrey R.
Executive Director Of Technology
Share
"I HIGHLY reccommend ZOHO Social!"
What do you like best about Zoho Social?

I like the organization of the social media files

What do you dislike about Zoho Social?

The limited number of pages and facebook group accessibility.

What problems is Zoho Social solving and how is that benefiting you?

Time management is being solved through scheduling posts

Small Business (50 or fewer emp.)
Feb 17, 2017
 Source
Overall Rating:
5.0
NS
Niklas S.
Member Of The Board
Share
"Formidable way to engage with your followers"
What do you like best about Zoho Social?

It is extremely to set up up. It took us literally two minutes to set up all of our social media accounts so that we could start engaging with our followers.

What do you dislike about Zoho Social?

That you can't schedule and post on Instagram. It requires you to use the Zoho Social media app on your phone in order to post on Instagram.

What problems is Zoho Social solving and how is that benefiting you?

We are a small Non-profit organization and we don't have a lot of resources to work with Social media on a daily basis and therefore the scheduling tool is an invaluable tool for us.

Small Business (50 or fewer emp.)
Feb 09, 2017
 Source
Overall Rating:
5.0
KC
Kira C.
Location Scout
Share
"The Best Social Mgmt Platform. Hands Down!"
What do you like best about Zoho Social?

Zoho Social is my saving grace. Shopped around for a social media platform and this one has been so silky smooth. Easy & beautiful interface, for less than anything similar on the market. I love the: Price Clean, easy user experience Post Scheduler Reposting Follow Custom Feeds Zoho Suite Free trial

What do you dislike about Zoho Social?

I have yet to come across anything that I dislike about Zoho Social.

What problems is Zoho Social solving and how is that benefiting you?

Building an online community. Engaging that online community.

Small Business (50 or fewer emp.)
Feb 02, 2017
 Source
Overall Rating:
5.0
GP
Georgi P.
Owner
Share
"Zoho Social"
What do you like best about Zoho Social?

Easy to understand, nice design and user experience

What do you dislike about Zoho Social?

Its kind of expensive for our small business

What problems is Zoho Social solving and how is that benefiting you?

Faster and better communication with our customers

Small Business (50 or fewer emp.)
Jan 28, 2017
 Source
Overall Rating:
5.0
QT
Q T.
C.E.O.
Share
"I love this app!"
What do you like best about Zoho Social?

Simplicity. It is really easy to set up automation for your social media. You can even view stats, interactions, inboxes.

What do you dislike about Zoho Social?

The price. While it is probably worth every penny, I would love to see it cheaper. I would be more willing to pay $5 a month vs the alternative. That's all I can really complain about. The product is solid.

What problems is Zoho Social solving and how is that benefiting you?

Dealing with multiple social media platforms. It gets hard to keep up sometimes, having an app like zoho social really makes it easy to handle multiple profiles, at one time, from one place.

Small Business (50 or fewer emp.)
Jan 27, 2017
 Source
Overall Rating:
5.0
JC
Jon C.
Speaker & Motivational Sales/Business Mentor
Share
"Simple, easy and powerful"
What do you like best about Zoho Social?

The simplistic design means you don't have to hunt too far to find the feature you need, its simple, its easy and most in importantly, it's really powerful.

What do you dislike about Zoho Social?

If I were to pick one issue, it would simply be Instagram. And the scheduling process, this isn't really an issue with Zoho social as it is with Instagram. But hopefully, as Insta develops so will the features offered.

What problems is Zoho Social solving and how is that benefiting you?

Time, like anyone effective time usage, is paramount. A good social tool will help to get a snapshot across all your media, or clients media and see what's happening. I feel that Zoho social has delivered here.

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