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Zoho Social Social Media Management Software logo
Zoho Social
Manage Social Media Effortlessly
4.6
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Zoho Social Reviews: 4.6/5 — Highly Rated

Zoho Social Overview
What is Zoho Social?

Zoho Social is a comprehensive social media management platform that helps businesses increase their online presence and reach their target audience. It offers a suite of tools for scheduling, publishing, and analyzing social media content as well as the ability to manage multiple social media platforms from a single dashboard, along with its robust analytics tools that provide insights into campaign performance and audience engagement. With features like auto-publishing, customizable reports, and team collaboration, Zoho Social is a great solution for businesses looking to streamline their social media marketing efforts.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Zoho Social Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Social Features
Account warm-ups
Ad account / paid ads data via API
Ad campaign creation / boosting posts
Ad campaign creation / management
Ad Campaign Management
Ad campaign management / paid ads
Advanced listening / web & news keyword monitoring
AI caption or content generation
AI / content assistance
AI-powered content assistance
AI-powered content tools / ideation
Analytics and Reporting
Zoho Social Media
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Last updated: November 09, 2026
Zoho Social Social Media Management Software logo
1,872 Zoho Social Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Oct 19, 2018
 Source
Overall Rating:
5.0
JT
Jacquelyn T.
Founder
Share
"I run my biz and Zoho manage my social media"
What do you like best about Zoho Social?

I like the set it and forget it Zoho factor! I schedule post on my critical thinking days and Zoho post them for me. I have days that I am so creative I shock myself. Other days I can think of the obvious. Zoho allows me to schedule at my high points and post when it is best for me! Loving it!.

What do you dislike about Zoho Social?

Whats not to like? So far the learning curve is minimal, its convenient, it allows for free days to try, its comprehensive to manage everything in one spot,....hummmm...honestly I cant think of anything.

What problems is Zoho Social solving and how is that benefiting you?

I like the idea of posting in the future. As a small biz with limited funds, I fired my SEO and social media management person. Its amazing when I ask them to use Zoho and spend that time some place else, they could not do that so I fired both contractors.

Small Business (50 or fewer emp.)
Oct 18, 2018
 Source
Overall Rating:
5.0
EK
Edward K.
East Coast Operations Specialist
Share
"A Simple and Effective Tool for Social Media Management"
What do you like best about Zoho Social?

I feel like the core of the Zoho Social machine is simplicity. I love that I can see how all of my brand's social media are doing right from the home screen. The metrics are not overly confusing. I see about five charts and have a solid idea of how all of my accounts are doing, both individually and all together. I absolutely love using Zoho to schedule posts and have since stopped posting to social media sites directly. I'm confident that I will continue to use Zoho even and especially once my brand manages to reach a larger audience.

What do you dislike about Zoho Social?

There is not much to say about features that I don't like, however I do wish that it were possible to add more. team members to a single brand on the standard version. For all of my other needs, the standard version of Zoho works wonderfully, but it would be great even to be able to add more than just two team members.

What problems is Zoho Social solving and how is that benefiting you?

We are using Zoho to improve upon and manage our social media marketing. So far it has allowed us to get a fuller picture of how post timing and content affect engagement. With the help of Zoho, we are slowly but surely growing our brand and gaining a better understanding of social media marketing.

Small Business (50 or fewer emp.)
Oct 17, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy, integrated, powerful"
What do you like best about Zoho Social?

Easy to use, has all the featurs I'd want and it integrates with my email which is perfect.

What do you dislike about Zoho Social?

I think calendar view should be available in the free version as the usefulness of the product really depends on it. Not all startups can afford Professional and I think the upsell should be a bit later.

What problems is Zoho Social solving and how is that benefiting you?

Efficiency and coordination of social posts. It's super easy to drop the ball in the absence of such a tool.

Small Business (50 or fewer emp.)
Oct 16, 2018
 Source
Overall Rating:
5.0
MM
Matthew M.
Owner
Share
"Much easier than Hootsuite!"
What do you like best about Zoho Social?

I liked the ease of the program. It was quick to get all my social media sites set up and the posting from Zoho is flawless.

What do you dislike about Zoho Social?

I would like the dashboard to show the activity of all people with access all the time.

What problems is Zoho Social solving and how is that benefiting you?

We are saving huge amounts of employee time by combining all our media into one quick site.

Small Business (50 or fewer emp.)
Oct 16, 2018
 Source
Overall Rating:
5.0
KS
Kallie S.
Founder
Share
"I love zoho social"
What do you like best about Zoho Social?

Zoho social has so many great tools including the smart Q which tells you the best times to schedule a post and it is an easy social connector.

What do you dislike about Zoho Social?

I dislike that the free trial does not include scheduled posts as well as the smart q doesn't work for anything other than social.

What problems is Zoho Social solving and how is that benefiting you?

Business problems that we are solving with Zoho Social include social engagement increasing, organizing our content management and replying to social media throughout all channels.

Small Business (50 or fewer emp.)
Oct 16, 2018
 Source
Overall Rating:
5.0
RL
Raquel L.
Analista De Calidad Y Diseño De Software
Share
"A very useful tool"
What do you like best about Zoho Social?

Me permite gestionar mis redes sociales desde un solo lugar, es fantastico su uso.

What do you dislike about Zoho Social?

There is nothing that I dislike about this application

What problems is Zoho Social solving and how is that benefiting you?

Perform daily publications

Small Business (50 or fewer emp.)
Oct 14, 2018
 Source
Overall Rating:
5.0
SJ
Seven J.
Founder
Share
"Zoho social: Cure for Messy Writer's Brain"
What do you like best about Zoho Social?

I love being able to schedule all of my social posts in one place, and have the analytics to support decision-management on when to post.

What do you dislike about Zoho Social?

I wish the calendar retained posted content. Otherwise it's difficult to see at a glance what has been posted.

What problems is Zoho Social solving and how is that benefiting you?

Multi-social feed management!

Small Business (50 or fewer emp.)
Oct 14, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho as a social media scheduling platform "
What do you like best about Zoho Social?

It is a great platform to schedule and manage social media profiles. Truly love the interface and easy to use process. It saves lots of my time from having to regularly post on mulitple different social profiles to just syndicae them into one and schedule all the post. Moreover, love how I can edit a post and the changes are scheduled forward. The Programmer is easy to use. In fact, as a user, I find this much easier.

What do you dislike about Zoho Social?

I don't actually have any problem with the platform. It suffices my requirements

What problems is Zoho Social solving and how is that benefiting you?

I have multiple online businesses that need to have fresh content posted on them on daily basis. I cannot spare time daily to post on them, hence, I use Zoho to schedule posts for a certain period of time. This way I don't have to worry about posting daily individually.

Small Business (50 or fewer emp.)
Oct 11, 2018
 Source
Overall Rating:
5.0
AL
Anderson L.
Director Ejecutivo
Share
"Asombrosamente fácil de usar"
What do you like best about Zoho Social?

Zoho social al igual que otras applicaciones de la swite de zoho es una aplicacioón realmente simple e intuitiva al tiempo que muy potente.

What do you dislike about Zoho Social?

El plan profesional podria incluir al menos un integrante de equipo, de resto todo está más que bien.

What problems is Zoho Social solving and how is that benefiting you?

Somos un equipo realmente pequeño asi que Gracias a Zoho Social hemos logrado optimizar el tiempo que dedicabamos a planear y ejecutar una estrategia de redes y nos hemos dedicado a hacer las demas labores operativas por medio de las cuales se genera ingresos en nuestra empresa.

Small Business (50 or fewer emp.)
Oct 10, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho Social Plan Review"
What do you like best about Zoho Social?

Zoho Social We started using Zoho Social to manage all social networks. It allows me to quickly configure and schedule publications in my main social channels: Facebook, LinkedIn and Twitter. We can edit a post and the changes are scheduled forward.

What do you dislike about Zoho Social?

The only limitation I dislike about the Free Plan is that it doesn't allow post scheduling. If they can allow scheduling for say at most one week of posts in the Free Plan.. that would totally be awesome. It's not a deal breaker though, can always schedule posts in a spreadsheet and just login every day to post.. It's just a few minutes work. And, of course, post scheduling is available in the paid plans.

What problems is Zoho Social solving and how is that benefiting you?

It helps me to generate more potential clients through the publicity that I give to my work and to organize events and days in which we make discounts, etc. In the same way I can also ask my team for opinions to make intelligent decisions about everything that falls within the social sphere and thus improve our communication as a team

Small Business (50 or fewer emp.)
Oct 10, 2018
 Source
Overall Rating:
5.0
BW
Brandon W.
Founder
Share
"Great support, great service, great software"
What do you like best about Zoho Social?

I love the reporting aspect. I can publish on my social channels and get daily updates sent to me. I absolutely love it, and love how you can create custom reports too!

What do you dislike about Zoho Social?

The only thing I don't really like is that you can't create custom hashtags for each channel. If I could use hashtags for Facebook, then click the twitter account, change the hashtags just for twitter, then do the same for instagram, that'd be a perfect product!

What problems is Zoho Social solving and how is that benefiting you?

I realized that I wasn't really utilizing instagram or twitter to it's full potential before Zoho Social. I have a 30% increase of followers across all channels since using Zoho Social in the last 30 days.

Small Business (50 or fewer emp.)
Oct 10, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I have found a new production tool"
What do you like best about Zoho Social?

I like that i can make multi brands and setup the companies that I work with and for with the best social connection platform i found as of yet. This has made my life so much easier.

What do you dislike about Zoho Social?

Didnt like that the google+ pages was such a dfiicult connection but in the end i found a work around.

What problems is Zoho Social solving and how is that benefiting you?

This is saving our business tons of time with posting content to or social sites and being able to look at the analytics in one place.

Small Business (50 or fewer emp.)
Oct 09, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Such a life saver!"
What do you like best about Zoho Social?

I LOVE this scheduler! It does FB, Insta, and Twitter for us, and Its SO easy to use! I love that I can open the calendar and just drag and drop the posts right where I want them!

What do you dislike about Zoho Social?

I would like to be able to copy a post from one brand and paste it to my other brand.

What problems is Zoho Social solving and how is that benefiting you?

Set your social media posts and then forget about them! no more scrambling at the last minute to post something.

Small Business (50 or fewer emp.)
Oct 08, 2018
 Source
Overall Rating:
5.0
ML
Mike L.
Owner
Share
"The best social media platform for managing content across channels"
What do you like best about Zoho Social?

The best thing about Zoho Social is how quick it is, by that i mean when a customer messages me on my facebook page zoho know's about it before i get an alert from Facebook! That's fantastic as it means I won't miss out on any business and my clients aren't left waiting.

What do you dislike about Zoho Social?

Reconnecting the LinkedIn Page to my social channels is frustrating but i believe that is down to LinkedIn and not Zoho as it doesn't happen anywhere else. Tagging people becomes difficult on the mobile app.

What problems is Zoho Social solving and how is that benefiting you?

It allows me to schedule posts, manage my content and set everything up for the week so i dont need to think about it. This is part of the paid features. Even the free one lets you post to all the channels, just not scheduling.

Small Business (50 or fewer emp.)
Oct 08, 2018
 Source
Overall Rating:
5.0
DJ
Douglas J.
Manager Of Operations
Share
"Excellence is an understatement!"
What do you like best about Zoho Social?

Zoho Social was created to help marketing professional's breakdown SMO results better than the platforms themselves.

What do you dislike about Zoho Social?

Nothing, it works very well indeed and has never let me down

What problems is Zoho Social solving and how is that benefiting you?

None

Small Business (50 or fewer emp.)
Oct 08, 2018
 Source
Overall Rating:
5.0
JA
Jeff A.
Artistic Director, Founder
Share
"User Friendly and Great Value"
What do you like best about Zoho Social?

Visually, it's very clean and easy to use. I love the features offered with the professional plan, especially the publishing tool.

What do you dislike about Zoho Social?

I have a few groups on facebook that offer more options on that platform. It would be great if Zoho had management of those as well.

What problems is Zoho Social solving and how is that benefiting you?

Zoho Social makes my media marketing so much more productive, organized, and efficient. It's a huge time-saver.

Small Business (50 or fewer emp.)
Oct 07, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho Social is Best in Class"
What do you like best about Zoho Social?

Zoho Social makes it so easy to manage multiple social platforms for our two million followers. My team can get approval before posts and sent to our pages which helps stop mistakes in their place.

What do you dislike about Zoho Social?

Still haven't found anything yet, if I find something I will report back.

What problems is Zoho Social solving and how is that benefiting you?

Zoho Social reduces our social media teams payroll by being faster and spending less time on almost everything social. ROI!

Small Business (50 or fewer emp.)
Oct 06, 2018
 Source
Overall Rating:
5.0
CT
Caren T.
Administrative Support
Share
"Very Helpful and Very Convenient to use"
What do you like best about Zoho Social?

Zoho Social makes Social Media Marketing easier than ever. It is very user friendly and is very convenient for both small and even growing businesses. I have tried others but so far this one is the best one to use for me; accurate & helpful as to scheduling posts and updates.

What do you dislike about Zoho Social?

I cannot think of any. I just love how it makes my life easier at the same time makes my business have more active social media presence.

What problems is Zoho Social solving and how is that benefiting you?

Having regular posts and updates scheduled at perfect timing. Benefits, I can schedule ahead of time and I get to handle the other aspects in my business my effectively.

Small Business (50 or fewer emp.)
Oct 04, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great app for posting to multiple social media platforms"
What do you like best about Zoho Social?

Ease of use and functionality. For me its a no brianer.

What do you dislike about Zoho Social?

Social media posts cannot be entirely deleted. ... Social media can exacerbate feelings of disconnect and put children at higher risk for anxiety, depression, low self-esteem, eating disorders and even suicide. Criminals can use social media to commit and promote crimes.

What problems is Zoho Social solving and how is that benefiting you?

Posting to multiple social sites at once

Small Business (50 or fewer emp.)
Oct 03, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Platform!"
What do you like best about Zoho Social?

I love how simple it is to set all of your accounts up and then schedule your posts ahead of time! It's a fantastic tool and super easy.

What do you dislike about Zoho Social?

Sometimes it's hard to link Instagram to Facebook, but I don't that's zoho's fault.

What problems is Zoho Social solving and how is that benefiting you?

We are able to post to multiple social media platforms at once. We don't have a marketing manager yet and so this tool is easy for us to track things and see how we're doing!

Small Business (50 or fewer emp.)
Oct 02, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great easy to use social marketing tool!"
What do you like best about Zoho Social?

Scheduling of posts in advance! Makes it easy to plan!

What do you dislike about Zoho Social?

Can be confusing and glitchy when on mobile

What problems is Zoho Social solving and how is that benefiting you?

Ability to schedule posts in advance!

Small Business (50 or fewer emp.)
Oct 02, 2018
 Source
Overall Rating:
5.0
OA
Oluwatomisin A.
Chief Operating Officer
Share
"Efficiency and Convenience, All In One Place!"
What do you like best about Zoho Social?

I love the fact that the Zoho Social interface is very easy to use, and allows for management of more than one account.

What do you dislike about Zoho Social?

Nothing, really. The services are top-notch, and we haven't had reasons to complain before now.

What problems is Zoho Social solving and how is that benefiting you?

It has helped save time that would have been otherwise spent signing into devices and posting manually, thereby making us more productive

Small Business (50 or fewer emp.)
Oct 01, 2018
 Source
Overall Rating:
5.0
RD
Rho D.
Recruiter
Share
"30,000 visitors"
What do you like best about Zoho Social?

Simply put, we see increased traffic when we consistently use the zoho platform to post. In our biggest month, we had 30k visitors.

What do you dislike about Zoho Social?

Based on my research of other similar services, I'd have to say that I don't find too much wrong with this product.

What problems is Zoho Social solving and how is that benefiting you?

Website traffic.

Small Business (50 or fewer emp.)
Sep 26, 2018
 Source
Overall Rating:
5.0
VT
Víctor Manuel T.
Gerente Comercial
Share
"Recomendada y en español"
What do you like best about Zoho Social?

Voy a escribir mi opinión en español para reflejar la versatilidad de la plataforma, pues la utilizo en ese idioma, Zoho Social ha sido de gran ayuda para la automatización de mi campaña online y para el seguimiento de mis redes, sin dudas uno de los fundamentos del Marketing es el analisis continuo. Zoho me ahorra tiempo con sus informes y con la posibilidad de gestionar de forma sencilla nuestras redes

What do you dislike about Zoho Social?

Me disguta que hasta ahora no he podido integrar de forma correcta la asignación de propiedad para los leads

What problems is Zoho Social solving and how is that benefiting you?

Nos permite ser eficaces, llevar el rastreo de los clientes potenciales desde el primer like.

Small Business (50 or fewer emp.)
Sep 26, 2018
 Source
Overall Rating:
5.0
JT
Jamie T.
Cto
Share
"ZOHO is a must for your business"
What do you like best about Zoho Social?

I love the ease of use and the overall functionality of the software

What do you dislike about Zoho Social?

I love it all there is nothing i am complain about

What problems is Zoho Social solving and how is that benefiting you?

being able to take charge of my social media presence

Small Business (50 or fewer emp.)
Sep 25, 2018
 Source
Overall Rating:
5.0
TT
Travis T.
Founder
Share
"User Freindly"
What do you like best about Zoho Social?

I am not a marketing genius, this was simple and easy to setup and connect all my accounts in minutes. No ads, no pop-up, no annoying emails after I signed up.

What do you dislike about Zoho Social?

I would like to be able to see my Instagram feed, not just hashtags or mentions.

What problems is Zoho Social solving and how is that benefiting you?

I am able to connect boring accounting/tax content is a fun way with my clients on my own terms with my own personality.

Small Business (50 or fewer emp.)
Sep 24, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho Social is the best social media management platform"
What do you like best about Zoho Social?

I like the fact that I can schedule the post for once and then forget about it

What do you dislike about Zoho Social?

it is paid that is why it is very expensive it should have been free to use

What problems is Zoho Social solving and how is that benefiting you?

I am building my brands' awareness without hastle

Small Business (50 or fewer emp.)
Sep 24, 2018
 Source
Overall Rating:
5.0
DG
Da Vita G.
Consultant
Share
"Zoho Social is my new social media posting and scheduling platform. "
What do you like best about Zoho Social?

The ease of scheduling and being able to follow the engagement of my post on all platforms at once is exactly what is needed for my business.

What do you dislike about Zoho Social?

I am still exploring the platform so I don't have anything that I dislike thus far.

What problems is Zoho Social solving and how is that benefiting you?

I can manage multiple brands on one platform in one account.

Small Business (50 or fewer emp.)
Sep 24, 2018
 Source
Overall Rating:
5.0
RM
Rohit M.
Technical Officer & Jr.Designer
Share
"EASY AND SHORTCUT"
What do you like best about Zoho Social?

A solution from where I can manage all the social channel from one place without wasting time. managing all social media, responding customers, as well as vendors, are getting very difficult for me at the same time but when I heard about Zoho social, I used it and I can say it really helped a lot. I can now schedule my post & campaigns on all social media platform with just one click.

What do you dislike about Zoho Social?

I don't think there's any point of disappointment. sometimes I face bugs but not to worry developers may fix very soon. according to me there',s nothing in this application which I had or will dislike ever. even I m using other applications of Zoho .i can say Zoho is working good

What problems is Zoho Social solving and how is that benefiting you?

most important point in business nowadays are how you are managing your campaigns and what you are presenting to the customer. for this, you need a huge number of customer or u can say fan following. and managing all the social channels was the great challenge. from Zoho, I can monitor all the details.

Small Business (50 or fewer emp.)
Sep 24, 2018
 Source
Overall Rating:
5.0
SA
Steve A.
Entrepreneur
Share
"Great Experience during the Introductory Phase"
What do you like best about Zoho Social?

Zoho Social has been very convenient and has saved our company a lot of time and money by forecasting social strategies, scheduling content, and reviewing analytics. I like that it has a solid mobile application that one can utilize when unable to get to a desktop. So far the experience has been very good.

What do you dislike about Zoho Social?

We wish there was a better monthly calendar to view and plan content to schedule out 2-3 months worth of content. For example, we like to keep our content fresh & new by creating stories around hockey, beer, and St. Louis. A bird's eye view would help us more effectively and Zoho social doesn't currently have the resources just yet to do so. We also haven't used the social media tools to handle engagement as that has been done specifically on each platform. We look to trial that over the next 30 days.

What problems is Zoho Social solving and how is that benefiting you?

We're just now starting to elevate our marketing department within Center Ice Brewery and we've found that Zoho Social has been able to provide us the necessary tools to achieve an increase in likes, comments, followers, and engagement.