Zoho Social Reviews: 4.6/5 — Highly Rated

The metrics when you open the app are above and beyond helpful. I can see our progress. Even our Google My business is improving and I'm understanding when and what posts my viewers respond to. We also really like the recommended time to post feature. It is helpful to see what percentage of our viewers are likely to respond when we schedule a post. That's helped us better plan out our week when we sit down and plan our schedules.

That we can't add a second IG or Linked in account. I would like to add my wife to our book launch. I understand we can add a second brand, but it seems a bit much that we have to pay so much to add just one or two social media accounts. Can you make it where we can pay per account we add? Additionally, can we add Tiktok to help manage comments and likes?

I have been better able to understand the audiences of each social media. Before using Zoho, I didn't really understand what posts worked where because I couldn't compare them side by side. However, now I have a powerful social media plan for each social media account and the response has blown through the roof! We're also more able to keep on top of our social media. Our lives are already hectic and trying to manually post to 9 different accounts proved impossible. Now, we can organize them all in one day and forget about it!

easy interface to handle, anyone can use this,

we can,t reply to customers comments and inbox messages

easy interface to handle, anyone can use this,

Having the ability to schedule multiple posts across multiple platforms for weeks/months in advance is ideal! I get to spend a couple of days messing around sorting out the main posts/reminders and product launches etc, then just schedule for the month and not worry about it. Being able to edit on the go with the mobile app is handy, especially if there are any changes and/or delays with new products.

The limitations with Instagram - ie; being unable to publish directly to stories, is a bit of a pain. Also there doesn't seem to be a native iPad OS application, but this is minor as I can just use the web browser...

Product launches and sales can be somewhat tedious to deal with, if I forget to post on time, if at all (I'm not big with social media), but having Zoho has allowed me to focus on the monthly outgoings and set aside time to simply schedule all updates and *touch wood* not have to worry about missing another post!

Being able to access all the reports for all my channels

Not being able to format my text as needed for my channels. Any chance we can have rich text editors?

A small team in need of comprehensive visibility and management of all their social media channels, we still have to multi task across many roles in the company, Zoho social helps save time for other bigger and more pressing issues

It was simple to set up. Navigation was a breeze.

Nothing about the service but the cost is a bit much for new businesses.

It was a bit of a problem linking my Instagram. I still can not get it to work. If I contact customer service I am sure it would be solved.

Utilizamos Zoho para analizar las redes sociales y la informacion que proporciona es muy confiable. Nos facilita mucho el trabajo diario ya que a partir de las metricas que conseguimos podemos medir nuestros objetivos. Es una herramienta super facil y amigable para utilizar realmente la recomendamos para todos aquellos que utilizan las mediciones como herramienta fundamental

No la probamos el tiempo suficiente para determinar que es lo que no nos gusta de la plataforma.

La consolidacion de todas las mediciones sociales en un solo lugar

The fact that all your different social media profiles can be managed on one platform

Nothing so far, I am very satisfied with Zoho social

It helps a lot with my marketing plans, to have all platforms post on schedule

The user interface is the most simple out of all options out there

I haven't found anything that I dislike.

Benefits .. easily being able to schedule social media posts in see all upcoming posts in a quick reading list

Automation of lead generation. No manual interference

No dislikes...at least so far. I hope it stays so.

We are manually managing lead generation on all our social media platforms. With Zoho social, it is all automated.

Very easy to use for social posting, user friendly

Not being able to cancel group postings, however can find posting to amend or delete

Time saving, multiple tasks for different projects

The great Analytical reports provided to understand socials

Costs per month could be lowered for start ups

No problems so far. Great analytic reports for our socials

Very easy to connect all the channels, simple user experience. versatile with app

cant post to youtube, tumbler, wordpress

no problems but have saved alot of time and mafde my schedule hassle free

Ability to interact with teammates, including virtual assistants.

Inability to use videos on certain platforms (which I believe is not on Zoho, but more so a limitation by the particular social media platforms

Ability to share social media accounts with virtual assistants without providing full access to accounts.

I love that they are price friendly and cover a variety of social media channels (including Facebook Groups).

I wish you could schedule using GIF's. I also wish you could schedule to more than one Facebook Group.

I am a small business where I am responsible for all of the things. I appreciate that I didn't have to waste a lot of time learning how to use the platform. It is incredibly user-friendly and took no time to get comfortable with it.

I like the ease of use that it provides across all of my social media platforms.

I really can't think of anything to dislike this app does it all.

I can now work with my team to handle all of our social media content, posting and analytics.

Ease of posting on social media. Use chrome extension to share your finds in searched easily, quickly. You can post on twitter, instagram, facebook, pinterest and all others. Further you can schedule your posts for different countries according to their timezones.

Mobile app to be smoother and easier to use

Scheduling is a fantastic feature, it allows you to schedule posts for different countries

Our business also uses Zoho Email, it's great that we can have our social media and emails all together. The interface is clean and pleasing to the eye and easy to navigate.

It's a little hard to upload social media photos from Dropbox.

It's great to schedule all of our social media posts in advance. Check analytics on different social media channels in comparison to each other.

The ability to do multiple posts to so many social feeds across three brands (and soon to be fourth company brand)

When using ZOHO on my laptop it doesn't automatically resize images so keep switching back to the Ipad app

It is all about time. I'm now scheduling a whole months social posts in a day. Leave so much more time for engagement activity

I have been using many of the social media accounts but Zoho Social is the best of all of them.

Sometimes it shows the brand name under the each post.

ITs scheduling me with the Google My Business Account.

You don't need to publish posts via Zoho's scheduling features in order to get data for reporting.

be great if there was a plan that just included the reporting features, as i don't need the whole platform!

the site is easy to use and navigate, making it quick to create monthly reports

Excellent content management and social media tool, we use it in our marketing department and it works perfectly.

Nothing to highlight is an excellent tool.

The handling of the posts that we do on the days of the month to organize the department of social networks and content.

I like the simplicity and ease of use the best.

Nothing I dislike at this point. I like it.

I have been able to reclaim my time using Zoho Social.

Zoho social has improved my business ! I love the scheduling . I can post to every platform I am on . Currently learning how to read reports

I actually like every thing so far . would like to add pininterest

I never posted before for my business getting zoho has improved my social media

It's really convenient and a helpful platform through which, we as an emerging fitness brand FITKET, are able to target right audiences across all social medias like Facebook, Twitter, LinkedIn, etc all at once and also at the most opportune time.

Though all features are great and with max utility but they are not accessable before the upgrade.

The first and foremost advantage is you can study the trend and plan accordingly.

Access to stats and ability to manage and schedule post on a range of social channels. The ability to see user engagement and track users across channels. Dashboards and charts.

inability to combine social channels to get one clear number for engagement and lack of engagement data for twitter

We are solving the problem of finding out which kinds of post work better than others, monitoring success and enabling one place for a number of people to manage the whole social engagement process.

After years of using social media tools that never seem to have everything I need, along comes ZOHO. What attracted me the most, was Zoho's handling of my Google My Business and LinkedIn Company accounts. I've been using another tool for those profiles for years but Zoho's system is much more feature-rich, easy to use, and it just works. No-fuss and no waiting for anything to load. It works as a social media tool should.

The only thing missing is a visual planning tool like the one Later.com provides. But Later does not offer as many network options, eg. posting to LinkedIn and Google My Business.

The main thing I was seeking was a tool that can post to both LinkedIn Company pages and Google My Business as these are major sources of leads for my personal business. This tool does an excellent job doing that and seeing the interactions each post receives is very handy in understanding what content works and what does not. Even today, as I write this, I discovered some surprises in what people like more than other posts. I have already made adjustments to the type of content I post.

It is quite helpful for individuals, small, mid and large businesses who want to grow by marketing their products digitally via Zoho Social platform

Its a bit expensive for small businesses and individuals

No problems faced till now

Zoho social in simple to use and grow you business . Is more simone ti write a posto, schedule and programma in Facebook Instagram and Google account.

it should be integrated with zoho compaigns.

being able to check all the social accounts

i like alot how it is easy to use and how is well organized

that youtube chanel is missed, iwould like if in the future they can add

i can show my products very well and interact with people

That I can schedule all my posts quickly and easily and rest at ease - the software is intuitive and easy to use

No downsides, but I found the Zoho Customer Service Team a little slower and less responsive than I am used to with Zoho CRM team

Adapting to my business' social media needs, which after hiring a social media specialist, are demanding. But with Zoho I am able to enjoy freedom and powerful tools to help me on my way