Zoho Social Reviews: 4.6/5 — Highly Rated
I like its integration, its design and effectiveness.
I barely dislike zoho. I am satisfied so far.
Content, analysis - however I am still learning.
One button all the social media is accessed
No option to tag profiles while posting any feed
Saving time
I love... -social media information all side by side -can add peer's pages to compare/ get motivation from -collects data right away
-have to pay for the scheduling calendar
-tracking information for me, instead of me having to track and collect on my own -scheduling posts so I don't have to remember or use an outside tracking app
Zoho looks a bit intimidating at first but the UX is so user friendly that after a few clicks I easily navigated between my social media platforms and was able to start posting. I used FB, Insta and Twitter. You can cross post on all sites with a single click, although I occasionally had to edit photos for Instagram. There is also a bulk uploader that I haven't been brave enough to try yet but I'm going to. Once I get over my spreadsheet fear I think this is going to make posting even easier!
There's a bit of discrepancy in features available on the mobile ap vs desktop. I started with desktop but I am generally tied to mobile so I wish I had full access via mobile. I'm still experimenting with the best way to post simultaneously on all three sites with as minimal editing for each (including hashtags, photos and links). I wish there was an imbedded photo editor to help with the Instagram specifics. And though I can tag folks on twitter, the fb tagging is not as obvious.
I post for a variety of performers and writers and Zoho helps me schedule a busy monthly calendar of multiple and varied projects. It's only been three months and in process of collecting data from clients to find out what has been most beneficial.
The calendar makes it easy to see where you've got posts already scheduled and where there are gaps.
I haven't yet found a way to retweet in Zoho Social so I have to leave it and go into Twitter or Tweetdeck.
It allows me to ensure a steady flow of posts from different social media platforms meaning we are always pushing information out to our clients and potential clients.
The social media publishing functionality is very strong with Zoho Social.
They really need to add video social post publishing.
It has made my life much easier not having to publish posts manually.
that I can see the statistics and can easily to post to multiple social media platforms
Can sometimes be difficult to use, not completely clear. Signed up to an alternative social media managing site for both pinterest and Instagram due to non auto posting
Easy use of scheduling to multiple social media platforms
It is a great platform for good facilities especially for startups. I compared it with many other competitors in the same line of business and I like Zoho social the most. It is easy to use and navigate. I love the UI
It has it's limitations like being unable to post multiple pictures in the same post for Twitter and Google +. Also Instagram posting is a hassle.
I am able to post social media posts on multiple social platforms. Very few platforms cover all four major platforms (fb,g+, Instagram & Twitter). I love how I can post across all from one place.
Really liked the simple layout and easy navigation. Also the fact that you can add multiple brands. Bulk scheduling is available and easy to use.
Direct Publishing for Instagram hasn't been setup yet. So instead content gets pushed to your phone to manually post on Instagram.
Saving time and being more efficient by using bulk scheduling. Viewing messages and scheduled posts together in one view.
Automation of Facebook Leads capabilities that will deliver complete lead profiles to the Zoho CRM, easy of set up. Used it for 30 days on trial basis and it delivered some great results saving time and resources. Connected with Facebook with no issues and has the capability to double check if everything is set up correctly between Zoho CRM, FB and Zoho Social.
For some reason, it's updating slowly the information from Facebook.
Connecting Facebook Ads and their capable Lead questioners directly with Zoho CRM, Engagement with our clients and prospects on Facebook is easier and in one place. Automation of our lead generation witch Social enabled is very useful in day to day management of our sales process.
I like that I'm able to integrate Facebook with my Zoho CRM, so I don't have to mess with any third party applications.
I wish Zoho customer support was better in general.
I'm able to integrate Facebook with my CRM, so I don't have to log into Facebook to retrieve new leads.
Smart Q offers the best timing of posts Messages window to allow managing all communications in one go. Reports and analytics
Only allow access to page profile reduced my capability to explore my tool through personal profile.
To have one tool to manage all social media platforms. To have reports and analytics for better understanding the trend.
nice pallet of easily available information. easy to understand and implement.
poor customer support whenever stuck. poor response time
helps me organize
The option you can schedule your posts and the reports.
I can't see Linkedin´s connections, so It is not possible to see the reports.
Now all my social media channels are integrated.
Pricing structure for the amount of content creation and social media interactition is well worth it.
While the platform is expanding its capabilities I wish there were more social media outlets available to post to.
Not having to log into all of the separate social media platforms to post across all of them for each client saves valuable time at every level.
Generally very quick and informative feedback; they're definitely v good about reaching out; posting & scheduling quite straightforward
No Firefox Quantum extension; hard to get at suite's info w/o logging out and opening a new tab/window w/o not signing in
Trying to raise my social profile; finding that to be working so much better than before.
Super easy to use and intuitive interface.
Scheduling posts to Instagram is only available via phone, and doesn't always work seamlessly.
Gives us a "set and forget" option when it comes to our social media marketing.
Its more intuitive to use than other available options
It doesn't have video posting yet. Customer service support is not fast.
Ability to plan months ahead
It is fast and has a straightforward easy interface. We enjoy the integration with ZCRM.
So far we haven't found anything we dislike, just looking forward to more AI and more social platform interfaces.
Streamlining our social communications and member interactions through the Zoho platform integration increases our 360degree awareness of our member and prospective member activities.
Möglichkeit zur Planung und die Auswertung
Schwächen in der Auswertung, manches verspätet oder nicht möglich.
Als Blogger mit Hauptjob spare ich einiges an Zeit und Nerven mit Zoho Social.
The fact that you can actually save time by accessing all your social media by posting , viewing and responding in one site. Very effective.
Assuming that Facebook was a site that was charged to users, would it be where it is now? Talking of establishing a big name before focusing on charges.
Problems solving with Zoho Social:- Time for Social Management. Benefits:- Helps save time and provides a genuine platform for Social Management.
Keeps everything in one place and organised so you can post everything at once. Smart-Q is a great help too.
For some reason the time zone is off even though I have it set to UK
By scheduling posts all at once it means we are more organised
The calendar capacity to schedule posts is the main feature we use.
The feature to mass schedule posts doesn't appear to work. The platform is limited to Twitter, Linked in, Facebook and Google+. We use much more than that.
It allows me to schedule posts across platforms.
I like the calendar of your scheduled posts. It's easy to identify if you have enough posts on any one day.
I get a lot of errors (try again at a later time) especially when trying to delete a post or reschedule a post. I also don't like that you can only add one picture and no video.
Can schedule posts on several media portals for a number of days out.
Centralized location to manage all social media accounts, and very easy to sign up, set up and use
I do not have any dislikes at the time, the IG posting could be simplier
Simplifies the management of social media brand online
Elegant design, good functionality, makes managing our accounts easier for a small business like ours.
It would be great if we could send automated messages on Twitter for new follows.
Managing all social media accounts from one interface.
Zoho Social is a great way to coordinate posts across multiple platforms with contributions from multiple people. The Standard Plan seems likes an affordable option.
I dislike that even though I signed up for the "Standard" plan, my free trial started at the much more expensive "Professional" plan, which I will not purchase, and this is misleading.
I am coordinating posts from multiple staff people in different geographic locations across multiple platforms, and Zoho Social facilitates this process.
The Bulk Scheduling is better than Hootsuite, it allows you to simply include the link of the image and automatically attaches it onto a Twitter post.
Organising the calendar dates - the bulk scheduling system is not very forgiving when you set the dates on an excel spreadsheet
Trying to make scheduling content as quick as possible
I really enjoy how its one complete account for multiple applications making the platform efficent for us.
I wish that the application would make known which feature are paid and which are free.
We are solving the issue on managing our social media accounts to increase engagement,
Intuitive layout, easy to use , business analysis, planning
all except Intuitive layout, easy to use , business analysis, planning
post overviews and management