Zoho Social Reviews: 4.6/5 — Highly Rated
What I like best about Zoho Social is that it allows me to monitor and track all of my social media accounts from one platform! No longer do I have to sign in and out of one social media account to another - I'm able to do it all right from Zoho Social. I also really enjoy the fact that it allows me to view statistics about visits to my social media sites and post engagements
User interface is not easy to use. I wish it were easier to get help!
Better Social media management of my business but looking also to manage other social media corporate accounts. Quickly and easily post social media to multiple accounts for my brand but also other brands. Learning more about the analytics associated with different brands
Good interface, easy to use, even those who are not familiar with using these type of tools can easily learn and get up to speed.
for the moment I can't seem to find anything I don't like.
simplifying updating multiple social media and checking on which one is giving the company more visibility
the overview and link with the zoho crm. one tool to magae all is definately a plus and it add a life infor from my leads
the lack of segmentations possibilities categorisen connections
managing social contacts
I like Zoho Social because it is very easy to use, very friendly in its interface, but still very detailed and effective in all reports and customisation. Being able to manage different Brands and the Smart Q planning options are my favourite treats in this amazing package. What business problems are you solving with the product? What benefits have you realized? I used it for planning the teasing countdown for the launch of my new website https://pinkseo.marketing. I used images and quotes from the most beloved cartoons, one each day, I created each graphic layout and scheduled them to be posted automatically one each day.
I'd love Smart Q planning to give suggestions for the best time to schedule a post in some more days advance, too, but I know that often some data can't be foreseen in more days advance. I also love getting notified on my mobile via the app about any engagement of my posts'.
I used images and quotes, I created each graphic layout and scheduled them to be posted automatically one each day.
I like the automation features of the application. I can start my week with a series of social media posts, schedule them out, and then free up my time to work on other tasks that I need to attend to for my business.
I have not yet found any feature that I dislike.
This is solving my need to increase my social media presence, while freeing up my time for other work.
There are many schedulers out there, but since my email account is linked to zoho it is just easier to use zoho social media scheduler as well.
I cannot schedule instagram, I would like to know why.
Since we are a startup company, it is important to manage our time and resources. It really helps to have a social media scheduler.
Lo mejor de Zoho Social es la facilidad de uso, la interfaz intuitiva, el calendario editorial, la posibilidad de programar publicaciones a futuro, los informes, son realmente buenos.
A esta herramienta le hace falta un banco de conocimiento, que se puedan almacenar publicaciones frecuentes por categorías como lo hacen otras herramientas como Sendible, por ejemplo.
La relación costo / beneficio de esta herramienta es una de las mejores del mercado. La centralización de la operación social media en una sola herramienta es algo que definitivamente ayuda en el día a día.
Simple, easy interface this resulted in a clear set up procedure.
Support could be better although in fairness I have not really needed any as yet!
Zoho provides the capacity to unify all of our inbound marketing efforts. We have businesses spread across 3 continents and we hope to solve the challenges faced in developing a strong social media presence through Zoho Social
I have tried several different social media managers and have found the expensive ones predictably well designed and easy to use but the cost has been prohibitive, I happened upon Zoho after some research and it seems a bargain for the price.
It takes a while to build up the smart queue predictions (although i appreciate that the algorythmns need time to work it would be easier for me to test it if it gave me more than one time option to choose.
social media management is the primary goal - i have realised the ease of using a calendar to arrange content and best target my followers
Very quick and efficient, it doesn't ever freeze or post on the wrong profile.
Smart Q can sometime post at random times
Social media management is much easier
The ability to mass schedule and the possibility to integrate different marketing tools. I can check mentions and statistics.
Happened to me one time that the scheduled post went up without a picture, contact the support and they gave me a prompt response. They should implement more analytics reports into the app.
Social media scheduling and content creation. I can plan and then forget about it.
I love that I can add multiple accounts to one login, that makes managing multiple account easy. I like the live analytics for all of the account that show me what posts are performing and which posts are not performing as well as they could. Great feature as well is that I an answer the comments as they come in without the need to go back and forth to each individual account. I love the live feed on the engagement of my users!
Right now, there is not much that I dislike!
I can track my all users as well as track the engagement across my platforms. I use it a lot for analytics to track what's going on on my accounts.
I am able to manage multiple accounts in one space
I have not found anything wrong yet with the system
Reaching more potential customers
I like the team ability and the ease of use.
Can't think of anything. I has been very easy to use. I guess the UI could look a little prettier.
We are trying to work with a team to make it possible for collaborate on SM work.
Everything. It was easy to use and delivered much traffic.
Nothing. I really have no complaints about the experience.
Boosting visits
I like the integration that it provides between the other Zoho applications and that it has reporting and management built right in.
I'm still a bit frustrated with the inability to choose images when I'm trying to populate posts.
Social media management and planning
It´s very user friendly and easy to use
That I need to link my personal LinkedIn page
It´s easy to analyse and compare all the social media accounts at the same time
Very easy to set up and use. I was able to use the app right away.
The only thing I didn't like was that it did not automatically post to Instagram
I can schedule everything and not have to worry about it
Navigation view, simplicity of use, ease of posting and publishing when I want Email notification for each post and link to view analytics of the post
Nothing in particular, compared to other tools I have used it is much easier and more efficient to use
Being able to be active on social media whilst not spending every day posting, with the ability to plan ahead
It was quick to add all the platforms and authorise the apps
The platform on CRM doesn't appear to have all the features
It allows for interaction with our client database which is now connected to the social media platforms
Previously, I used Hootsuite as the main tool for managing social media. Then I tried ZOHO Social and was quite surprised because it was so easy to use. The interface is simple, intuitive and easy to set up. No less important, like the detailed statistical reports. Now, Zoho Social has become my main social media management platform
app notifications on smartphone are quite annoying. we can not set only certain notifications that can appear, for example post that there is only comments and instagram schedule.
Can manage social media accounts for business more comfortably. Schedule a post. Create a report with details.
It makes it easy to see all my social profiles in an easy to use dashboard for streamlined success.
Lead generation options are limited. It would be great to be able to integrate lead forms thru Zoho Social
Spreading my social footprint
I like how I can post to my main social media, including Facebook page (not profile), Linkedin, G+ and Twitter so quickly. The interactivity is quite good, as you can quickly thank or follow favoriters. This is a big time saver. You can see Active Audience weekly for all, this is great. Also delve down into your customer segments with reports if you want (on Pro plan). I check their country out!
Just that it doesn't have Pinterest yet. Also I would like a big button to get to my CRM from the social dashboard.
Tracking my engaged active followers, realising which posts work and which fall flat. Speeding up the follower discussion process.
I love the SmartQ and being able to see what time is best for posting to engage my top users
Unfortunately I can't tag pages in Facebook posts!
having a more consistent and quality social media schedule and presence, and targeting our users at the right time.
I love it's ease and simplicity of use. Everything is designed in an easy and straightforward manner, so even a novice can pick it up within minutes. The reports are full of useful information and easy to read. It's a snap to monitor. I use it for monitoring, scheduling, planning and analysing my social media for me personally and my business. It's so simple and effective, I can now do twice as much work, in half the time
You can't schedule at random times, so you are locked into 00 15 30 45 minutes past the hour...
Scheduling posting, analysis of posts, replies.
Ease of use and seamless integration with many different services.
Not so many things. The only thing I don´t like so far is that it is not that popular.
Integration and interconnection between my different social profiles.
I had no idea where to start with social media. This gave me ideas immediately.
Nothing so far. Seems easy to use. I am just getting started.
I needed to conversations started in multiple areas. This makes it easy.
Overall, Zoho Social has all the elements needed to manage basic social media accounts. It works great to monitor engagement, schedule posts and with Smart Q, recommends the best time to post based on most active followers.
I have encountered some issues with the Instagram connection and not being able to post.
We are able to engage with our audience easily and connect directly through DM. Engagement has increased since we began using Zoho Social.
If you need an application to manage your content for Social Media Zoho Social is the way to go. As a Small Business owner, I can attest to the ease of use, simple interface, and minimal learning curve. When you are trying to keep your customers engaged Social Media can be a headache to update all one at a time, this app takes care of that for you.
Compared to other Social Apps, Zoho Social does not offer much in the way of Content Creator templates like you will find in some other similar apps, but then again Small Business owners, will likely only need to use the Free version. It would be nice if Zoho would add more content templates regardless. Sadly as well the free versions do not offer you any reporting or analytics. Nor collaboration.
Keeps me on top of the many different Social Media sites, and allows me to update content across all with just a few clicks and the Analytics is nice as well
For startup entrepreneurs and businesses, Zoho offers a suite of tools that make business development easier. For my clients, I can walk them through an easily customizable setup. For myself, the tools are robust, simple interface, and -most important- interdependable. (Not interdepenant!). Each module is a standalone service that happily interfaces with it's neighbor application, Software As A Service (SaaS)
Refined details, and customized statistics are at a cost-added platform, but most basic assessments are available. For the SOHO or SoloPreneur with multiple projects, a "hub" is oversimplified, or requires multiple logins ... But for a single brand, product or service, there are certainly enough features available even for a new basic account to get you off the ground and functioning in today's business environment.
The direct integration of Social Media for lead generation, and for driving interest, demand, and results. A wholly integrated suite of tools (WIKI, CRM, SALES, MOTIVATE) works well with the social media platform (including SalesIQ for website visitor tracking) to add to progressive results.
