The number of platforms we can use, as an agency we wouldn't have the time to schedule or posts this indudually. The support team is great too. We tried several other scheduling apps but found many difficult to use compared to social pilot.
There is nothing we don't like, in the past, there may have been issues but all get sorted by the proactive support team.
They're always proactive with any issues, there was a time when the platform was down but all issues were quickly sorted. It's helped us massively.
I love being able to use multiple platforms in one place. It's really nice for crossposting abilities and saves me a lot of time.
Instagram integration would be nice since we can now link IG accounts to Facebook.
Time management is the biggest one. It shouldn't take as long as it does to post the same message on multiple platforms, but with SocialPilot it really helps our agency, as we serve over 50 customers.
I love that Social Pilot is so easy to use and very intuitive. If I have any questions I know they'll be back to me very quickly. It's been one of the best business decisions yet!
I haven't had any issues since I've been using it!
I'm able to easily schedule posts for my clients and see at a glance what's coming up and what's already been posted. I can view in groups or as individuals and the interface is really intuitive.
Team logins, Variety of access levels, simple to use, mobile app, bulk uploading and Top level analytics.
Could benefit from integrations with either integromat or Microsoft Power Automate
Team work, off-site collaberation, scheduling and benefit of being able to pause all posts if need be.
The scheduling options and platforms available
Sometimes when something doesn't post, the email notification takes hours to arrive.
Time magangement/time savings
The plug-in for chrome makes social sharing so easy!
There have been a few issues when facebook changes their algorithms
Being able to schedule holidays months in advance is great.
I love that I can make one post, and it will post to all platforms simultaneously. No more having to copy and paste and hope I remember them all.
I wish I could post to Instagram even if the picture isn't the ideal size. Sometimes it's ok to post something not 100% ideal.
It saves me a ton of time—more time to curate unique content because I'm spending less actually posting.
I like that I can add Google Biz Posts. It is the only place I have found to do that. I like even better the customer service. They not only respond to any questions, they do it super fast.
This isn't a disklike necessarily. But I would like it if I could use this to add Google Business Products. If that was added it would make my updating more timely and more efficient.
I am solving a time issue. This allows me to make updates quickly and that saves me time. This allows me to work with others -- and that saves me time. It allows me to track what has been updated -- again, saving me time and effort.
I particularly like the bulk upload to Facebook so I can "mail merge" data for each post unique to the account.
There is currently no way to remove a post after it's posted.
I can bulk post to 100 Facebook pages in 5 minutes!
Scheduling posts and approving them are super easy. The analytics are incredibly helpful as well. For this amount of functionality, you really can't beat the price.
There's a small learning curve but that would be true for anything.
SocialPilot frees up several hours for our marketing person so they can focus on bigger-picture projects.
I can group my different businesses, build out overall social platforms (we use). I love that I can write an original and then modify it per platform
Wish it would autosize photos in the instagram section or have better connect to Canva - it often does not work for me.
Solving redundancy by having one place to do everything. I love that we can group by the company and connect canva - though that doesn't always work!
Scheduling and editing functions. They offer all the tools I need. Also, the previewing is better than competitors' tools.
Strange order when scheduling: After I create the content, I have to remember to choose the medium before setting the date and time. However, that is not the order of choices as visually presented.
No problems. It is easy to use, easy to edit, and shows problems clearly.
Ease of scheduling to multiple different platforms at once.
When scheduling, entering the time for the post to share is difficult and frustrating. It would also be great if the scheduling calendar could remember what the last date you scheduled for was to make scheduling multiple posts at once more efficient.
As a small business, we feel that the price point of SocialPilot is appropriately priced, making it more feasible for us to use a scheduling platform without costing an arm and leg. We can schedule to more accounts by using this platform.
SocialPilot's customer service has been incredible. When we first began using it, we had a lot of questions, and had a hard time getting a couple of our social media accounts properly tied together. Every time we sent a query to the SocialPilot team, they got back to us quickly with a solution. They were even able to solve an issue that a few months of Facebook help requests had not been able to untangle. I would highly recommend this service for any business or non-profit. They have many time-saving options, as well as the ability to quickly and easily tweak formatting from one social platform to another.
Nothing so far! Very satisfied with this purchase.
Social Pilot has been a time saver and game changer. We are a large K-12 school district, and using SP has allowed us to recently give support to passing a bond proposal and send out changing protocol to the community, as there have been multiple changes.
Fantastic software that makes my every working day a lot easier
No flaws, very useful and fantastic software
The software makes managing content in the various social channels much easier
Social Pilot helps me by providing curated content that would take hours to find using different search strings or prescripted searches. I can choose from the content and schedule out several days or a couple of weeks of posts that range across my social media. Having a central tool allows me to push the most suitable content for each platform based on the purpose. The content I post is not uniform across all platforms based on the users
There is not much to dislike about Social Pilot. I am certainly underutilizing the platform and its ability to create and distribute my own content.
The primary benefit of Social Pilot is in time saved. I can direct quality input that gets views to multiple platforms by using a single application.
The product is easy to use and there isn't a huge learning curve when first starting.
The website can sometimes be finicky, like when entering in a time for posting. I'll occasionally have other small issues, but overall I'm happy with the product!
SocialPilot helps me manage our different business accounts on the various social media platforms without losing my mind! Plus, the price is right for our small business!
I like the ease of use Social Pilot has. I work on 10 accounts and I can easily go back and forth setting them up, scheduling, and adding images or animated gifs. Hootsuite was a bit more cumbersome.
Nothing at this point. Although I do wish I could make edits to posts that have been delivered instead of going directly to Instagram or Facebook.
My copyrighter finds it easy to navigate and she can easily correct spelling errors or deliver dates easily.
I love the fact that I can schedule from so many different platforms and that members of my team can also help with scheduling and publishing posts. The ability to create branded analytics reports is another favorite feature!
I can't say there's anything I don't like, but I would love to have the ability to save hashtags for future use.
It saves A TON of time and allows me to easily pull analytics to track performance.
SocialPilot is very easy to use. You can schedule across multiple platforms quickly and make updates with ease.
I can't say I dislike anything on SocialPilot. It's incredibly easy to use.
Scheduling across multiple channels for different clients including Instagram.