SocialPilot Reviews: 4.5/5 — Highly Rated

Easy to use, neat, and allowed me to manage social media posts timely. Great for people with procrastination issues.

When posts fail to post but that doesn't really happen too often.

As I mentioned, it helped keep everything on track, not only for own agency but also for our clients.

Automation, channel variety - Google Business Profile, Instagram, YouTube, it's got it all here.

LinkedIn hookup for your client every 90 days is a little annoying but that's not really SP's fault.

Allows me to fully schedule an array of social media posts that are derived from many of the blog posts I write, which allows me to get a lot more mileage out of every topic. I can set it and forget it.

Didn't experience much of product, but the interface appeared streamlined.

Didn't experience much of product, had issues originally that were never resolved.

Didn't experience much of product.

It's one of the cheaper options for managing social media. I've used Buffer, Hootsuite, Edgar, and more. The jump in price for those is pretty ridiculous. This has most of the features of those and still manages to keep pricing affordable.

I came from using Buffer and Hootsuite, and the scheduling calendar is a bit more intuitive there. For example, with Buffer you can drag and drop posts into a different day/time and it won't mess up the rest of your schedule. I've tried to do that a few times on Social Pilot and it screwed up my other posts. It's not a deal breaker though.

SocialPilot helps me manage my clients social media in one spot, which helps keep me organized. It's great to be able to see a visual of all the posts I've got coming up and keep track of when I need to fill in content.

I like SocialPilot's overall functionality for the price. It is a good tool for managing multiple social media accounts.

I dislike that I cannot drag and drop posts into the order I want them shared after I have added them to the feed for a social media account.

SocialPilot makes it easy to maintain a regular stream of social media shares to multiple client accounts.

I like that I can schedule posts on LinkedIn.

Social Pilot loses the link to my accounts regularly.

Autoposting is great.

It is being able to post to ALL 15 accounts on every kind of platform at the same time. They include Google My Business as a platform and we have 5 branches so it made it really easy to post.

Limitation of Canva; if you create a post inside Social Pilot and don't want to use Canva, you have to make the artwork someplace else and then upload it. Limitation of video - doesn't load video over a certain size Limitation - you can't see your post as you are creating it the way you can in other social media platform management tools

We no longer use SocialPilot. On the next question = there is no option for 'none of the above' so remember it's WHEN I was using Social Pilot I used it for... You don't get analytics without paying more for them

Ease of connecting accounts for Facebook, Linked In, and Twitter.

Lack of features that other software has such as Instagram image editors.

Being able to see all stats at a glance and present them to clients in an easy-to-read format.

SocialPilot allows scheduling for several different clients and platforms, and makes it easy to organize and analyze results.

It currently doesn't allow scheduling of multiple Instagram photos (carousel), or video on Instagram and I still have to do those manually.

I can manage several accounts from one place.

While I enjoy consuming social media channels, I've never greatly enjoyed contributing. I needed a tool to help me get my voice out there in a systematic and organized way. What I like most about Social Pilot is that it greatly simplifies the process of setting a post schedule and building a legitimate follower base. You'll still need to invest significant time! But at least Social Pilot helps you optimize what you get from that time investment.

I can't really fault the user experience. I've tried a few of these tools and I've found the logic guiding the Social Pilot experience the most intuitive and least time-demanding to implement. If there's one thing I felt was missing, it was expert advice in the form of a blog or emails. That stuff is there, if you search hard enough for it! But I'd appreciate a bit more expert insight at my fingertips.

I grew my presence on Twitter when that was important to my business strategy. Moreover, I gained quality contacts that led to paid work.

The social media calendar is super simple to use. Posting on separate channels is a major upside because we can adapt the message on different channels.

Google My Business had some issues with posting. Tagging brands and people can be an issue sometimes. The The interface could use a more modern design. The analytics section could use improvement like more KPI and more accuracy on the data. Social listenning could use improvement.

Managing multiple platforms and accounts is way more uncomplicated with this app. Having a client version is awesome for an agency like us.

Social Pilot is that social media scheduler that allows us to schedule on almost every one of our favourite networks that include Facebook (pages & groups), Instagram, Twitter, Linkedin and Pinterest. , One of the features we love is being able to access curated content that relates to our niche and either instantly post or schedule them. Another of the things that make Social Pilot stand out against over other third-party scheduling tools is the ability to customise and white label with our company logo and business name so that it doesn't look like our content has been scheduled.

Instagram is where we currently like to spend our time posting videos and stories but unfortunately, SocialPilot does not offer auto-posting of video content on Instagram. This is a little frustrating as we just don’t have the time to organically post videos often. I'm hoping one day this is something they could offer. The other issues that can be frustrating are the one or two errors that have stopped some of the posts from being published.

Social Pilot allows us to schedule our branded content and share curated content that is useful to our audience. It saves us a lot of time whilst building our online presence. It nice to be able to use one tool that covers all our social media network needs.

Our organization was looking for a tool that would allow us to have a system of checks and balances with producing social media content across multiple departments. We needed to be able to have an easy to operate platform that flowed content creation to final approval and publishing, outside of the social apps themselves. SocialPilot is that middle man for us that we needed, and it streamlines our efficiency while helping eliminate room for error when multiple voices could collide on social. It's also user friendly for folks that aren't digital natives - especially helpful for us, when our content creators are largely focused on clinical work, while we as marketers are more in tune with branding and voice.

At first, I disliked the number of emails we were receiving from SocialPilot about using the tool; we purchased our subscription prematurely to implementing it with clinical units, so it was a bit annoying to constantly be badgered by notifications. But I can't really think of anything within the tool itself that stands out as strikingly poor - it does everything we need it to, without being overwhelming. Some might say it doesn't have enough functionality as some other paid options, but for us it was perfect as to not scare away some of our less digital-marketing-adept users.

We solved the problem of needing a restricted approval process from someone creating social media content, to those needing to review for quality and brand standards. This has allowed our creators to simply and easily upload their proposed content, while making it quite simple to check and push forward.

The best feature is the reason why we chose SocialPilot in the first place and that is the approval feature. The contributor can schedule the post for any date and time of his choice and it doesn't get published until it is approved by the manager.

For us the worst feature is that the image is not displayed properly on LinkedIn and as we include the link of our website at the end of our post so it shows the H1 of our website on Linkedin as a description. Another thing that we dislike is that while we have purchased the premium version of SocialPilot but only our CEO has access to insights while me and other managers and contributors need to take a trial to get access to insights which doesn't make any sense.

We are using SocialPilot to market our business socially.

The interface is intuitive and the bugs seem to be getting worked out pretty well. I like the addition of analytics but would like to see a bit more insight into who the most active followers are and what kind of content they are engaging with.

The mobile app still seems a bit buggy. It's not always super responsive and its a bit difficult to make corrections to posts after they are created. Additionally, the app still seems a bit slow to respond leaves me unsure if posts went through or were scheduled correctly.

Being able to promote content multiple times for weeks to come, across multiple channels. Time savings.

The ease of use. It's very straightforward.

Sometimes when I would post to Twitter there would be an error and I wouldn't know about it until later when it didn't end up posting the tweet.

Great for our Marketing.

It's so easy to post to both Facebook and Instagram simueltaneously, whilst also being able to customise each post to suit the platform.

I've found the reporting to be quite limited. I'd also like to be able to set my timezone, so I'm not always having to convert from PST.

The easy cross-post function has saved me heaps of time.

Scheduling of posts across platforms is of course a top feature we use. Reporting is also fairly good - it lets us download a report that we can send directly to clients and includes top posts, shares, etc.

It promotes team features, but in reality, it is not a useful feature. While my team can draft a post and send to the client for review, the system does not allow another team member (manager) to review and edit drafts. It also does not let the manager see what posts are scheduled. So while I can add team members to the account, it's pretty useless. Another annoyance is that certain reports only go back for 7 days of data (on Instagram at least). You can't see analytics for stories past that.

Analytics is the biggest feature - it gives nice looking data and graphs for me to present to the client.

SocialPilot is good at what it aims to do, help/organize social content for agencies or businesses.

The UI could use some work, it doesn't feel user-friendly and lacks a bit in the data department.

The content posting options are great but limited to specific content types. It does provide some decent analytics, but could go a bit more in depth.

I like that it allows you to connect to many social platforms without additional costs.

It is not super intuitive to use. And it seems when using it to schedule posts for Instagram, we always get a message that the post generated an error.

Being able to schedule posts across different all in one place.

When you need to manage and schedule to multiple platforms for multiple clients the costs on other social schedulers can really add up. SocialPilot is a great affordable solution.

I think they are lacking some features/functionality that other social schedulers have, but those other social schedulers are also a lot more expensive so I understand the trade off.

Being able to schedule social content for multiple clients across multple platforms saves us a lot of time. We're also able to have team members schedule social content without actually accessing the clients' social media accounts which is helpful for security.

I like the ability to create teams, build groups, add the initial comments on Instagram and reply to comments through the platform.

I would like to be able to do searches within the tool for Instagram like other platforms. Also, better reporting and the ability to build reports based on groups. It would be nice to be able to select if you want to schedule all platforms to post at the same time, you could, but if you wanted to set different times and could see the best times to post when scheduling posts, that would be great. If it had these three things, I would give it a 10 out of 10. Update 2022: The UX changes have caused the page to go buggy. We will input text for a post and when going to the button to select a day and time to schedule, we may lose the text we inputted by the screen going blank. Additionally, we have received error messages where posts did not make it to the feed or an error message even if the content posted. We're still using it for now, but I hope the latest updates will have the kinks worked out sooner than later. Additionally, the lack of ability for multiple team members to update a post before it goes and without scheduling it to wait approval is lack luster for team collaboration. We found that our content writer can't upload text without uploading a graphic. Our graphic designer has to then remove the image and upload the one they created.

The team is able to create drafts and schedule along with updating scheduled posts. Being able to group posts by clients is very helpful.

I like that i can use p interest while using Facebook pages and groups. Both of these social medias do not always go with the other companies.

I HATE that you can only post so many things daily. I dont that th limit is fair.Its expensive this should not be capped.

Posting to multiple social medias.

What I like most is its automated posting of rss feeds to social accounts automatedly. It is really nice and budget is handy

It is a wonderful application and have not really seen any thing bad in using the application as it has been wonderful, but only that i would have preferred if it has the moderation and approval features added to it.

Being able to automatically feed our online audience once at a time from one platform

Este software es realmente bueno y fácil de usar. La cantidad de cuentas a controlar es tan grande en comparación con otros competidores que es realmente útil.

Como tantos softwares, como una pequeña empresa, realmente extraño la función de "bandeja de entrada social" en el plan profesional. Por esta razón, no puedo usar más este software y usar otros porque debo pagar por otro plan y no vale la pena para nuestra compañía.

Le permite conectarse con hasta 10 perfiles con hasta 50 publicaciones por día en la versión gratuita, lo cual es ideal para una pequeña empresa. Le permite conectarse a Facebook, Instagram, Pinterest, etc., lo que es sorprendente, ya que una plataforma puede hacer esto.

The calendar and saves a bit of time posting to multiple sites.

Can only upload one image to a post... Posting to LinkedIn is not currently working...

Not really solving any problems but we are saving some time

Ease of use... Simple and straight forward.

There's not enough communication from the company. AI has been added with added credits. I already pay a significant amount per month for Social Pilot, will I have to pay more when the credits run out? This is just an example. More communication (Newsletter) will help customers understand the changes and what to expect in the future.

Easy scheduling tools, and easy to add new accounts. I like that they have so many of the social media sites already included.

The best feature is the ability to post the same content to multiple pages. I run 11 social media pages, all with similar content so it helps streamline the process

It is slightly outdated, sometimes things aren't delivered or pages drop out. Being able to customise instagram stories would be helpful. Also I find the app quite tricky to use.

Allowing me to post same content across multiple pages. I find SocialPilot easier to use than Meta as I don't need to switch between accounts which helps streamline processes.

The Calendar view, ease of add platforms, ease of moving content to different dates and times, ability to get an overview your content

No drafting feature on the calendar view! There is no way to plan or preview a month without having all the content ready. There is not note or reminder feature that you can add to the calendar without fully submitting a scheduled post.

posting on multipl platforms at different times, allows me to do all my SM work at once and schulde in advance

The UI/UX for SP is relatively pleasant and the price point is competitive. While it *seems* like they may not be US based, they're fairly receptive to questions and requests for help.

As it is, the platform is pretty barebones, and you'll run into the occasional bug when scheduling. Additionally there's something to be desired when it comes to being notified that an account needs to be resynced. Honestly, overall, I'd only recommend the app for people on a strict budget...

SP helped in setting up a *mostly* functional way to set up scheduled posting across social accounts for SEO purposes mostly. They also provide some analytical insights, however their accuracy is a bit suspect.