Zoho Projects Reviews & Product Details
A PCMag.com Editors’ Choice Winner, Zoho Projects is a cloud-based project management platform that helps businesses plan projects, efficiently monitor progress, and foster collaboration among team members. Fundamental project management functionalities such as Gantt Charts, routine tasks automation, billable and non-billable hours time log and invoice generation, and robust customizations are all presented in an easy-to-use, intuitive user interface. It has built-in integrations with commonly used business apps while an equivalent mobile app allows project management portability, ideal for today’s highly mobile workforce.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Zoho Projects Pros and Cons
- Generally easy to set up and navigate
- Multiple ways to communicate in app
- Deep configuration options
- Strong time-tracking tools
- Great pricing tiers given available features per plan
- Does not include premade templates
- Slightly unusual resource management view
- UI for task searches needs improvement
- Frequent reports of dashboard bugs
- Risk management is unavailable
Ease of use, Calendar, Dashboards. I have used several project management suits but I like this one the best.
Not able to se overall time in reports if time is added to task.
Project management, Video production.
I like that Zoho Projects is part of a larger suite of Zoho products that I also use.
Zoho products in general, including Zoho Projects, seem to be built to serve the company rather than the users. The underlying architecture doesn't seem to change in favor of best practices and users and their growing needs through the years. Asking how to do specialized things that ought to be able to be done via the API results in "the system specification doesn't allow that" types of answers. I've patiently waited for "system specifications" to change over several years, but they haven't.
I'm using Zoho products to run my business, primarily Zoho Books. Its benefit is to keep all my accounting in sync with projects, timesheets, etc.
Zoho allows for collaboration between different departments, and pages are accessible.
I feel that the interface is clunky and it is difficult to find documents. We place our documents in pages, and it takes several clicks to get there. The chat app isn't great, and tagging people doesn't always work.
We use it for inter-departmental communication. I work for an advertising company, so I place the documents with my copy in pages for the designers to grab. It does the job just fine, but the interface is awkward.
Signup process is somewhat smooth User interface and user experience is relatively okay
Adding projects is a bit confusing Assigning teams to projects and tasks was a bit painful
PRoject management
I like using Zoho Projects for anything I am working on with a deadline. While it is less helpful in tracking ongoing tasks, it is great for tracking tasks and assigning folks to subtasks in order to get larger tasks completed. I also like the time tracking feature for holding my team and myself accountable.
I dislike that so many clicks are required to complete the assignment of any task in Zoho projects.
We are trying to solve improved accountability for our team. Zoho Projects hasn't proven to be the best tool for this yet.
Can collaborate with clients and track all projects
Not very user friendly and very hard to find things
Collaboration with clients
It's a SAAS tool integrated with the employee base, allowing for easy assignments and communication.
It is wholly dismissed from any standard project management process (PMI, PRINCE2, etc.). It has no facilities for capturing project requests, business cases, project charters, or project canvases - the tools required for good project initiation. It lacks a project-level artifact repository, the WBS creation scheme is counterintuitive and cumbersome, and it lacks easy dependency linking and task and subtask creation. It has minimal stakeholder management capability and no risk management or budgeting/budget management capability. These deficiencies combined mean Zoho Project lacks essential tools for properly planning a project, which translates into difficulty tracking the execution of any project. It is little more than a robust task tracking tool. I am at a loss as to why it gets such good ratings other than those given by people who do not do project management as a profession. This tool is so bad that I am taking the time out of my day to write this review. If you are a PM and need a tool that can help you manage formal projects and programs, this is not that tool. Being able to link tasks to employees and send out assignments and status is not the most important function of a good PM tool, and that is all this system has to offer.
It causes more problems than it solves. The only benefit is company-wide communications capability.
The colours are nice. The layout is OK. The response from the servers does not take hours.
When a project is designed, impossible to see it in Zoho Books the finance suite until you have defined your primary client. If you define a primary client in Projects it then pushes a client of which you know nothing in Books... And the only way to find this primary client in the list of Projects is to make the link with the project in Zoho CRM! Real chicken and egg problem. Why is the list of recognized client in Books or CRM not available in Projects, nobody knows, not even the support...
Linking budgets with timesheets and tasks.
