SurveySparrow Reviews & Product Details

It was really easy to use and the interface is very clean, specially the public facing side, being so clean and easy to use helps with users taking the surveys,

Nothing, personally I like the way it looks and functions.

Collecting feedback from my work and r&d,

To ease of use. Seamless questionnaire transitions, question format option

I would appreciate seeing a type of location function.

We currently use SurveySparrow for a Kiosk. It helps us to determine who is entering our building and the reason for their visit.

I was in a bind and needed something with elevated styling and conditional logic. SurveySparrow had maybe a 10 minute learning curve and I was ready to get going with it.

The scope of ability and product felt slightly limited. Like the things it did it did really well, but felt like there could be some additional features that should be there.

Helped allow us to make significantly better online forms than Google Forms both with style and output/reporting.

Able to use multiple features for the free version

when users complete the survey they get directed to a prompt to create an account instantly.

its solving the customer experience of out customers and how we can fix it

SurveySparrow integrates with SalesForce and makes it easy to send out a review after every closed case! We can instantly react to any negative feedback from our customers.

We did have some issues with the implementation. Our SF manager could not get SS to integrate and we kept having to reach out to our sales rep for weeks to get the issue resolved.

Instant company feedback is important so that we can quickly "fix" any negative customer experiences. It also lets us monitor the effectiveness of our Customer care team members. Great reviews motivate the team, and we also use survey metrics to market our product. Our reviews are consistently 4's and 5's

LOve the flexibility of the tool, easy to set up, love the integrations that are built in

The only thing I dont love is the price.

Survey Sparrow forms help me to prequalify the potential customers, and send the information to the right office without the need of me to manually distribute them

Survey Sparrow simplified the process of Annual 360 Reviews; the final report is classy, contains valuable data and saved me HOURS of work compared to the competition.

You cannot remove a response from a 360 Review Report

Saved me HOURS of work compared to the competition, and the layout is incredibly helpful and easy to review

It is very easy to use to design a survey, full of survey features, and produces lovely UI for your audience.

The cost is the main drawback (I lead a very small non-profit).

This is full featured survey / form / data collection that I simply cannot do on my own.

Chat form surveys are very helpful and interactive which I believe as a psychology student and a founder will make an interactive experience

I haven't explored a lot of colors yet. And I feel the trail period is so short, Atleast a month or 30 days can be very helpful and will provide the sufficient time to explore everything

The interactive forms is helping me get more responses and gives an awesome experience for the form filler. Its not monotonous like the google forms. Its very user friendly.

They're willing to go above and beyond to assist you with product or budget requirements.

Pricing could be represented in monthly as well to help plan out the best deal or minimum requirement to get started.

Survey Sparrow helped us to create and release an NPS survey very quickly. Time is money.