SurveySparrow Reviews & Product Details
SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Helpful in a way that it provide exact and true details to every user and member.Best survey site that I've bumped in to. I can say that survey sparrow accurately updated their survey every month.
Surveying can be expensive and may not be a viable option for a start-up company working within a tight budget. As a start-up company with limited funds, conducting surveys can be expensive and inconvenient. Nevertheless, I am delighted with the recent upgrades introduced to this application.
It helps online businesses make the survey a tool for marketing. One of the advantages of using SurveySparrow is that it offers informal surveys, which provide a chat-like survey experience. Additionally, their surveys are mobile-first, allowing for the engagement of audiences on the go.
The investiagive process to determine which survey platform to go with was painless with SurveySparrow because they LISTENED and came to meetings well prepared with answers to our questions. The quality of the interaction with Evita and Malavikaa far surpassed our experience with survey Monkey. It's worth it to pay a little more for Sparrow because their people make the difference!
I have not discovered any downside at this point. But based on what I have experienced with SurveySparrow, they would do all they can to make things right if an issue should arise in the future.
detailed data collection from program participants and collecting data from students through their educators
The ability to complete a 360 degrees surveys approach, for self, peers and leads evaluation.
Itis a bit complicated to reset the password.
Performance reviews at all levels, from employees to engagement and also company satisfaction performance.
It's so easy to create and send surveys without any instructions. The surveys are more conversational than a typical answer to the question pattern.
The customization options are very limited. The exported reports can only be read online which is also a little drawback.
It has purely replaced all manual ways of fetching feedback from customers and employees, We were struggling before doing everything manually and SurveySparrow is a great option to conduct surveys and asses NPS metrics with it's ease of use.
In this tool much work load of questionnaire preparation will be solved and easier to use of their features.
Nothing much but some kind of the interface issue will be faced in tool
There will be market research problem is solve through this tool
This survey software is one of the best form/data tools for have users take action people love the modern look and feel and the technology under the hood. We can't say enough about the customer support is awesome and the platform keeps improving !!
Its not much to dislike but Needs Some Chat Gpt AI improvements and I guess if you twist my arm I would say The User Interface could be more modern or upgraded a bit
We send several survey sequences to our customers and use the feedback to market our higher end and monthly and subscription services. We also use to score job seekers and applicatens and to get feedback from our staff
Surveysparrow has helped generate leads for our new wondow and doors company! Its so versatile we plan on using for our other companies as wdll
There is absolutely nothing i dislike! Its honestly amazing at how great it is
It is a lead generation form for us. We use it to get info on customers
User-Friendly Interface: SurveySparrow offers a clean and intuitive interface, making it easy for users to create and manage surveys without requiring technical expertise. The platform's user-friendly design ensures a seamless experience for both survey creators and respondents. Integrations and Automations: SurveySparrow integrates with popular third-party tools such as CRM systems, marketing automation platforms, and collaboration tools. This seamless integration allows you to automate survey processes, sync data with other systems, and streamline workflows, enhancing productivity and efficiency.
Nothing that I dislike. I have been usign Survey Sparrow for years now and I am 100% satisfied
SurveySparrow solves problems in lead generation by addressing low response rates, survey fatigue, and enhancing the user experience. Its conversational survey format increases engagement, resulting in higher response rates and more meaningful data. The platform's user-friendly interface, customization options, and real-time analytics enable businesses to create a positive user experience, derive actionable insights, and streamline lead generation processes. Overall, SurveySparrow benefits businesses by improving survey response rates, data quality, and efficiency in lead generation efforts.
It's bring fun to the survey and allow everyone whatever his age, education or title able to go through and participate. Very easy to follow and express your openion
Need to give more recognition to the participants. And also need to allow more countries to participate, with more wide ranges of openion that will make big difference.
It guide through so many critical subject, with a simple way. With different categories of people and different opinions, you can evaluate correctly and guide you through the products
The templates and how interactive it is!!! I absolutely love the interface. I can create a survey in a mater of a few minutes that my team and my clients love.
I dont dislike anything. Maybe more gifs and memes?? Honestly i dont have any complaints!
It is helping me collect feedback from my team and my clients. It's saving me time and helps me be more productive because I dont have to spend that time interviewing them. I feel overall its become an essential part of my business.
It was very encouraging to use, easy to navigate and I felt inspired by the options.
There was a lot of marketing materials sent by staff.
It is more beautiful and customizable than Google forms
I was originally looking for a new tool to replace SurveyMonkey. We only use this tool twice a year for our NPS score and wanted to invest in a technology that has better integrations than SM. SurveySparrow covered all of our requirements an was extremely easy to set up.
No complaints. We are happy with SurveySparrow and have not seen any issues with functionality.
We needed an easy way to integrate our survey responses into our existing tech stack. The survey tool was easy to customize, easy to update, and easy to collect data for analysis.
That is easy to integrate to a mobile app and the experience looks like almost native. Easy to customize the questions and the results are presentend in a beautiful way.
Nothing really, I loved the product and i keep using it in every app I managed as a Product person.
Understanding our users needs and perspectives to make a better product.
The team members at SurveySparrow are very easy to work with and quite proactive about reaching out to you when you're just getting started. I really like the ability to integrate surveys and reports directly into my website.
It's very customizable, but some of the features can be a little complex to use when you're just starting. I also wish some of the advanced features were available in the lower-priced packages.
SurveySparrow is helping us to conduct a survey for a fundraiser that we are conducting and it has been very helpful in collecting all of the information we need in one place.
Easy to setup and configure, easy to replicate when working multiple similar surveys
Membership plans do not suit what I need, I use the surveys every now and then, about twice or three times over a period of 3 months (sometimes once a month other times 3 times on a single month. I would benefit of a plan that can be charged per survey, range of items, and range of expected answers, ine shot deals instead of a monthly subscription I will not use
getting opinions of my client's and my personal contacts to evaluate different new naming options for a new or current brand I am working on. Highly helpful to increase clients' certainty
I mainly use their survey part and the builder is just great, with a high level of customization. Way better than Ty****rm :D
Some translations are not super accurate but it's totally acceptable
Super easy to set up and to integrate on my clients' wesbites. I can't afford any other tool that offers less features for a higher price in the end.
Has more features than other similarly priced survey software. I also like the chatbot-style survey option - it is much more user-friendly for building 'mobile-first' surveys and makes for a better user experience.
The lack of archiving and organising projects. If I happen to create project #52 before #51, then project #52 always appears first. Doesn't seem too big an issue, but when you have hundreds of project surveys, you want to be able to find your current project quickly and easily. Similarly, an archiving option to clear out 2022 projects so I can see 2023 projects more easily and not have to scroll through them to find the one I want/ need.
Surveysparrow allows us to build mobile-friendly surveys to thoroughly check participants meet our project eligibility requirements. We can screen people out easily and transfer data effortlessly due to the integration options.
They make it SO simple to create an excellent survey! Every other website I went to wanted to charge me a TON or set up a large reoccurring monthly payment when I didn't need most of what they were offering. SurveySparrow offers precisly what I need, at a very reasonable cost. I'll definitely be using it regularly.
Honestly, there was nothing I disliked! It's a great program!
There are times where I need my employees' input, and I can't get them all together to get it. They're out in the field, which makes it difficult at times. Being able to create a survey quickly, email it, and have the results back right away, has been a massive game-changer for my company!
It is an excellent tool, intuitive and simple to use to generate surveys that allow both obtaining valuable insights from respondents, as well as assisting in lead conversion campaigns.
I don't see any outstanding negative points to comment on, in general terms it complies with what is offered and more in regards to the key functions required for an effective survey system.
The ease, intuitiveness and high-quality design of an account page for our campaigns. It just quickly and concisely solves the creation of surveys.
I've been having problems with SurveyMokey over the last few months, and their customer services haven't been helpful at all, so I decided to try SurveySparrow. I find SurveySparrow to have great designs and a variety of customization options. The survey setup process is very straightforward and user-friendly. The conversational survey system is my favourite feature, and since I started using it, I've been getting more responses from my followers. I'm also impressed with the customer service.
It would be nice if survey sparrow could improve their prices for students—nothing else to dislike at the moment.
I wasn't getting enough responses from my customers with SurveyMoney and with SurveySparrow I've been getting more responses from my followers and with more meaningful data.