SurveySparrow Reviews & Product Details

Has more features than other similarly priced survey software. I also like the chatbot-style survey option - it is much more user-friendly for building 'mobile-first' surveys and makes for a better user experience.

The lack of archiving and organising projects. If I happen to create project #52 before #51, then project #52 always appears first. Doesn't seem too big an issue, but when you have hundreds of project surveys, you want to be able to find your current project quickly and easily. Similarly, an archiving option to clear out 2022 projects so I can see 2023 projects more easily and not have to scroll through them to find the one I want/ need.

Surveysparrow allows us to build mobile-friendly surveys to thoroughly check participants meet our project eligibility requirements. We can screen people out easily and transfer data effortlessly due to the integration options.

It is an excellent tool, intuitive and simple to use to generate surveys that allow both obtaining valuable insights from respondents, as well as assisting in lead conversion campaigns.

I don't see any outstanding negative points to comment on, in general terms it complies with what is offered and more in regards to the key functions required for an effective survey system.

The ease, intuitiveness and high-quality design of an account page for our campaigns. It just quickly and concisely solves the creation of surveys.

I mainly use their survey part and the builder is just great, with a high level of customization. Way better than Ty****rm :D

Some translations are not super accurate but it's totally acceptable

Super easy to set up and to integrate on my clients' wesbites. I can't afford any other tool that offers less features for a higher price in the end.

SurveySparrow is easy to use, intuitive,a nd even a novice user can have their survey up and running in minutes. They offer tiered plans of data downloads and tools based on your needs.

There is nothing technically I have to complain about. I needed the more comprehensive tools and purchased them, which I expected.

It is allowing me to collect data beyond my geographic area.

Easy to setup and configure, easy to replicate when working multiple similar surveys

Membership plans do not suit what I need, I use the surveys every now and then, about twice or three times over a period of 3 months (sometimes once a month other times 3 times on a single month. I would benefit of a plan that can be charged per survey, range of items, and range of expected answers, ine shot deals instead of a monthly subscription I will not use

getting opinions of my client's and my personal contacts to evaluate different new naming options for a new or current brand I am working on. Highly helpful to increase clients' certainty

Full featured and easy to use Moved from other platforms 2 years ago

Nothing I can think of at this very moment

Regular surveys for employee engagement and client feedback

I've been having problems with SurveyMokey over the last few months, and their customer services haven't been helpful at all, so I decided to try SurveySparrow. I find SurveySparrow to have great designs and a variety of customization options. The survey setup process is very straightforward and user-friendly. The conversational survey system is my favourite feature, and since I started using it, I've been getting more responses from my followers. I'm also impressed with the customer service.

It would be nice if survey sparrow could improve their prices for students—nothing else to dislike at the moment.

I wasn't getting enough responses from my customers with SurveyMoney and with SurveySparrow I've been getting more responses from my followers and with more meaningful data.

we can have direct contact with what our students and academic community think

Currently we would like to have a larger discount for educational institutions.

We have a unics app to carry out surveys, quizzes, collect comments from our educational community.

It's easy to build the surveys and they are very intuitive for the user. Our responses also seem better using this versus other services.

When first using, there is a bit of an adjustment period for figuring out the tools for building surveys.

It has increased engagement on our surveys.

Ease of sharing, result extraction, customising survey form, usage of graphics, sharing modes available, various templates of form creation

Frequency of reminder setting, non-visibility

result Extraction as i mentioned earlier

Survey Sparrow simplified the process of Annual 360 Reviews; the final report is classy, contains valuable data and saved me HOURS of work compared to the competition.

You cannot remove a response from a 360 Review Report

Saved me HOURS of work compared to the competition, and the layout is incredibly helpful and easy to review

I've been facing increasing difficulties with SurveyMonkey over the last few years as more of their features move behind account paywalls. Their service department is just sales in disguise. I sought out some alternatives and SurveySparrow seemed to offer everything I was used to and more. I was immediately engaged by their support staff who were helpful in demoing the product, knowledgable about what could be done out of the box and what needed workarounds, and they were always quick to respond to my inquiries. I've made the switch now and I'm saving a significant amount of money. As a bonus, the build tools are much easier to use!

Customization is incredibly flexible, but requires some technical knowledge of CSS. It would be helpful if some of these basics, like font sizing for various elements, was brought into a UI configuration (perhaps CSS variables under the hood). Also, while it's possible to create disqualifying exits via their Thank You pages, the system doesn't differentiate these from normal "completions". If you use a 3rd party integration that triggers on survey complete this adds a layer of complexity.

I'm using SurveySparrow as an agency for my clients to gather sentiment analytics on their products. The types of questions and easy configuration with question logic makes it a breeze.

It was really easy to use and the interface is very clean, specially the public facing side, being so clean and easy to use helps with users taking the surveys,

Nothing, personally I like the way it looks and functions.

Collecting feedback from my work and r&d,

I was in a bind and needed something with elevated styling and conditional logic. SurveySparrow had maybe a 10 minute learning curve and I was ready to get going with it.

The scope of ability and product felt slightly limited. Like the things it did it did really well, but felt like there could be some additional features that should be there.

Helped allow us to make significantly better online forms than Google Forms both with style and output/reporting.

To ease of use. Seamless questionnaire transitions, question format option

I would appreciate seeing a type of location function.

We currently use SurveySparrow for a Kiosk. It helps us to determine who is entering our building and the reason for their visit.

Chat form surveys are very helpful and interactive which I believe as a psychology student and a founder will make an interactive experience

I haven't explored a lot of colors yet. And I feel the trail period is so short, Atleast a month or 30 days can be very helpful and will provide the sufficient time to explore everything

The interactive forms is helping me get more responses and gives an awesome experience for the form filler. Its not monotonous like the google forms. Its very user friendly.

We have a sophisticated and complicated tech stack for our Digital Marketing. We always run into challenges with tracking and passing data from one system to another. The biggest challenge is when we use iframes. We tried all the top survey platforms and SurveySparrow is the absolute best for tracking and API connections. It also has great survey functionality and is very user friendly. Whenever we had problems or didn't know how to do something, their support always responded quickly and solved our problems. Grateful for this platform which is an important tool in our Digital Marketing arsenal. I highly recommend everyone takes a look at SurveySparrow and take it for a test drive.

There has not been anything that we have disliked about the platform so far.

We run ads on Google, Facebook and Instagram to a 'lead generation quiz' built using SurveySparrow. The user experience is great and the tracking and data insights are the best in the industry.

I love the UI, UX, and features of SurveySparrow, as well as their customer support team. The UI and UX are extremely polished, very similar experience to SurveyMonkey's overall style and the features they offer are second to none...for a price. Any time I have had any requests, the support team has offered to have a Zoom call with me to sort out any issues and ensure that I'm well taken care of, it's like a white glove service - it's awesome.

The only thing I dislike are that certain features/modules of the form building experience are gated behind their highest plans, making things a bit more costly if you need that functionality - it would sometimes be 'cheaper' to use a solution exclusive for that functionality, like NPS. That is my only gripe, but I understand it's just basic business practices. My recommendation would just be to make sure that the tier you need is comfortable for your use.

Lead Generation and Survey Responses

It is very easy to use to design a survey, full of survey features, and produces lovely UI for your audience.

The cost is the main drawback (I lead a very small non-profit).

This is full featured survey / form / data collection that I simply cannot do on my own.

Able to use multiple features for the free version

when users complete the survey they get directed to a prompt to create an account instantly.

its solving the customer experience of out customers and how we can fix it