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SurveySparrow
Engage with Conversational Surveys
4.4
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SurveySparrow Reviews & Product Details

SurveySparrow Overview
What is SurveySparrow?

SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.

Company SurveySparrow Inc.
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
SurveySparrow Categories on Findstack
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Crevio
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$29.00/month
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Ask Questions about SurveySparrow
What SurveySparrow is best for?
How does SurveySparrow compare to Zoho Survey?
What are the pros and cons of SurveySparrow?
SurveySparrow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SurveySparrow Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
SurveySparrow Media
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SurveySparrow Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 26, 2025
SurveySparrow Logo
1,903 SurveySparrow Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jan 06, 2024
 Source
Overall Rating:
5.0
Katrina Cisa S. avatar
Katrina Cisa S.
Discord Virtual Assistant
Share
"Updated Survey and it is cool."
What do you like best about SurveySparrow?

Helpful in a way that it provide exact and true details to every user and member.Best survey site that I've bumped in to. I can say that survey sparrow accurately updated their survey every month.

What do you dislike about SurveySparrow?

Surveying can be expensive and may not be a viable option for a start-up company working within a tight budget. As a start-up company with limited funds, conducting surveys can be expensive and inconvenient. Nevertheless, I am delighted with the recent upgrades introduced to this application.

What problems is SurveySparrow solving and how is that benefiting you?

It helps online businesses make the survey a tool for marketing. One of the advantages of using SurveySparrow is that it offers informal surveys, which provide a chat-like survey experience. Additionally, their surveys are mobile-first, allowing for the engagement of audiences on the go.

Small Business (50 or fewer emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
AO
Amy O.
S
Share
"Sales (Evita) and demo( Malavikaa) team were OUTSTANDING!"
What do you like best about SurveySparrow?

The investiagive process to determine which survey platform to go with was painless with SurveySparrow because they LISTENED and came to meetings well prepared with answers to our questions. The quality of the interaction with Evita and Malavikaa far surpassed our experience with survey Monkey. It's worth it to pay a little more for Sparrow because their people make the difference!

What do you dislike about SurveySparrow?

I have not discovered any downside at this point. But based on what I have experienced with SurveySparrow, they would do all they can to make things right if an issue should arise in the future.

What problems is SurveySparrow solving and how is that benefiting you?

detailed data collection from program participants and collecting data from students through their educators

Mid Market (51-1000 emp.)
Dec 14, 2023
 Source
Overall Rating:
5.0
Lucas P. avatar
Lucas P.
Business Development Representative
Share
"The real 360 degrees Surveys system"
What do you like best about SurveySparrow?

The ability to complete a 360 degrees surveys approach, for self, peers and leads evaluation.

What do you dislike about SurveySparrow?

Itis a bit complicated to reset the password.

What problems is SurveySparrow solving and how is that benefiting you?

Performance reviews at all levels, from employees to engagement and also company satisfaction performance.

Mid Market (51-1000 emp.)
Sep 26, 2023
 Source
Overall Rating:
5.0
Saheed A. avatar
Saheed A.
Member
Share
"Chat-Style surveys are great"
What do you like best about SurveySparrow?

It's so easy to create and send surveys without any instructions. The surveys are more conversational than a typical answer to the question pattern.

What do you dislike about SurveySparrow?

The customization options are very limited. The exported reports can only be read online which is also a little drawback.

What problems is SurveySparrow solving and how is that benefiting you?

It has purely replaced all manual ways of fetching feedback from customers and employees, We were struggling before doing everything manually and SurveySparrow is a great option to conduct surveys and asses NPS metrics with it's ease of use.

Small Business (50 or fewer emp.)
Sep 22, 2023
 Source
Overall Rating:
5.0
Dhiraj P. avatar
Dhiraj P.
Data Analyst Intern
Share
"Helpful tool for day to day use"
What do you like best about SurveySparrow?

In this tool much work load of questionnaire preparation will be solved and easier to use of their features.

What do you dislike about SurveySparrow?

Nothing much but some kind of the interface issue will be faced in tool

What problems is SurveySparrow solving and how is that benefiting you?

There will be market research problem is solve through this tool

Mid Market (51-1000 emp.)
Sep 12, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"One of the best platform for customers feedback surveys"
What do you like best about SurveySparrow?

It helps us gather feedbacks through various customised questioneres,We can fetch real time reports. It helps us to understand our customers finer needs and improvise our services.

What do you dislike about SurveySparrow?

I dont have anything to dislike till now.

What problems is SurveySparrow solving and how is that benefiting you?

It has definately helped to have a improvised cusotmer experience. Quick and easy conversational forms helps save time for us as well as for our customers. Qulity of of business has improved .

Small Business (50 or fewer emp.)
Jul 27, 2023
 Source
Overall Rating:
5.0
LW
Larry W.
President, Ceo
Share
"One of the best Survey Software period!! Needs Chat GPT"
What do you like best about SurveySparrow?

This survey software is one of the best form/data tools for have users take action people love the modern look and feel and the technology under the hood. We can't say enough about the customer support is awesome and the platform keeps improving !!

What do you dislike about SurveySparrow?

Its not much to dislike but Needs Some Chat Gpt AI improvements and I guess if you twist my arm I would say The User Interface could be more modern or upgraded a bit

What problems is SurveySparrow solving and how is that benefiting you?

We send several survey sequences to our customers and use the feedback to market our higher end and monthly and subscription services. We also use to score job seekers and applicatens and to get feedback from our staff

Small Business (50 or fewer emp.)
Jul 18, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Love the variety of forms for my every need"
What do you like best about SurveySparrow?

I love that they provide a wide range of forms for me to choose from for every occasion I may have. Forms are creatve and beautifully designed.

What do you dislike about SurveySparrow?

I have not encountered any issues using SurverySparrow which is why I keep using it.

What problems is SurveySparrow solving and how is that benefiting you?

collect data and responses for business inquiries

Mid Market (51-1000 emp.)
Jul 14, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Powerful and easy to use"
What do you like best about SurveySparrow?

Tons of question options with easy to use platform, logics, and great built in reporting.

What do you dislike about SurveySparrow?

There is not much to dislike as the tool is affordable and provides good value.

What problems is SurveySparrow solving and how is that benefiting you?

SurveySparrow allows us to easily create surveys for our customers and obtain valuable feedback to improve our business.

Mid Market (51-1000 emp.)
Jul 12, 2023
 Source
Overall Rating:
5.0
DF
Daniel F.
Founder
Share
"Great for leads"
What do you like best about SurveySparrow?

Surveysparrow has helped generate leads for our new wondow and doors company! Its so versatile we plan on using for our other companies as wdll

What do you dislike about SurveySparrow?

There is absolutely nothing i dislike! Its honestly amazing at how great it is

What problems is SurveySparrow solving and how is that benefiting you?

It is a lead generation form for us. We use it to get info on customers