SurveySparrow Reviews: 4.4/5 — Solid Choice

SurveySparrow tool makes it easy to build surveys using a range of templates that fit different needs. What I particularly like about SurveySparrow is the comprehensive reporting it provides

I didn't really find any serious issues yet. SurveySparrow currently fits my needs perfectly.

basic surveys and collecting user feedback

SS is easy to use - simple to implement - and clients love the clean look and unencumbered interface. Also the support is phenomenal - they hold your hand the entire way.

Nothing - love everything about it so far.

It fills the need and I launched a new product line because of it!

The ability to customize the form as much as you would like to fit your brand. I also like the way we can integrate it with Zapier.

Its free version is very limited but it is understandable

I use it mainly for my affiliate program and it suits me well for my needs

The interface is unmatched, it's so beautiful for mobile. So easy to create surveys. And the support is amazing And the pricing is awesome.

Nothing -- they're great! We love them -- hard to find something not to like

We use it as an intake form, it works great.

SurveySparrow is fast, easy to use, and provides survey metrics in the report style I'm looking for. I can easily add/shuffle/edit questions in many different question formats and tailor my survey to what suits my audience. I can also customize the look. It is my go-to for surveys

SurveySparrow's User Interface feels a bit old however I do see past this due to the ease of use.

SurveySparrow is helping our company collect and analyze communication metrics on a browser-based platform that is easily accessible to our Frontline employees. We do this by using a QR Code that takes them to this site and from their personal device.

SurveySparrow is very easy to use. The UI is very intuitive and user-friendly.

There is nothing to dislike about it. Exceeded our expectations.

Gave us the ability to understand how employees feel about our company culture. What we are doing well and what we could do better.

I love the variety of surveys you can create with SurveySparrow, in particular the ability to create conversational surveys.

The price is at the higher end of the spectrum.

The ability to create great looking surveys that work really well across all devices. The level of customisability is brilliant and this has allowed us to generate far more responses that typical survey software.

I love the text style of the surveys. We do a bunch of surveys that are taken primarily on cell phones, so the text style make it comfortable for those users.

Nothing, but I would like to see a map where people can pin things on in the future, and the option for folks to upload a picture.

They are a great company to work with, and it's a lovely format.

Survey Sparrow provided an efficient, secure and user-friendly solution for my research task.

Compared to competitors, Survey Sparrow exceeds all expectations.

I needed to collect research data in an efficient, secure and user-friendly way. Thanks to the platform, I created a professional looking platform, allowing me to entice participants to register and help me collect data. The data I collected with the platform is now published in a scientific journal.

It's very helpful to get feedback and engage customers.

Survey Sparrow is very good, but UI/UX could be better.

It helps us to value our job through NPS.

Upside are the most easiest way to set up the surveys because as a project manager, getting the right fit with the questions and customisations that SurveySparrow offers allows me to expand on more detailed questions.

So far SurveySparrow could be offering more tools for analytics when it comes to result in the overview. Although, there are no major dislikes on the whole platform.

The most important thing is to get users opinion about different topics of interest of our project. This is the most effective way to get the feedback. It would be nice if SurveySparrow can offer some incentives for surveys.

It is easy to submit a review, and they have great rewards that make it worth my time. I do love their logo. It's simple yet very fitting for the company at large.

The surveys can sometimes feel repetitive compared to others that I have completed with SurveySparrow as well as others. The rewards for surveys are great, tough I'd like to see changes within the survey themselves.

The problem that SurveySparrow helps me out with is finding meaningful surveys that I can do in my spare time that provides a decent amount of valuable rewards.

Interactive UI & Forms Covers all the types of questions Great pricing among peers Various templates available Great analytics tool & reports available Great Free plan available Customer service is impeccable

Nothing much. The product covers all the bases and beats the competitors in all aspects. I signed up for atleast 4-5 survey tools and explore each one of them but couldn't find a better alternative.

SurveySparrow is a great tool/platform for small, medium and large businesses to collect and analyze feedback from their target audience. The forms are interactive and helps in increasing response rate from the customer. Helps to collect feedback and improve offerings of the business.

I have been using SurveySparrow for several months now and I am extremely impressed with its features and functionality. The user interface is sleek and easy to navigate, making it simple to create and distribute surveys. One of the things I appreciate most about SurveySparrow is the wide range of question types that it offers. From multiple choice to open-ended questions, it allows me to gather detailed and specific feedback from my customers. Additionally, the ability to customize the look and feel of the survey with branding elements, images, and videos makes the survey more engaging and professional looking. The analytics and reporting tools are also very useful, providing me with valuable insights into the survey responses. I can easily track the progress of the survey, view the results, and even export them in various formats. Another great feature of SurveySparrow is the ability to collaborate with my team members. I can share the survey with them and they can provide feedback on the questions and design, which is extremely helpful. Overall, I highly recommend SurveySparrow to any business looking for an easy-to-use and comprehensive survey solution. The wide range of question types and customization options, as well as the collaboration and reporting features, make it an ideal tool for gathering customer feedback and insights.

Nothing to dislike in survey sparrow everything is fine

I can easily track the progress of the survey, view the results, and even export them in various formats.

This is a super easy-to-use platform where you can measure customer sentiments and workflow with a single question of NPS Survey. it is very efficient user management to optimise workflow. these are the best thing i like about the platform.

One thing which disappoints me is when i ask a bot for a query; it says the team typically replies in a few mins, but it has actually taken a week and not reply. So i call it a major disappointemnt of me

it is very helpful for me. Most of the time i like its magical features, like classical surveys asking one survey at one time and offline survey that allows you to collect data from the remotest places. It has helped me to reach where people are not much aware.

The are so many themes and templates for different surveys! So easy to create, and you can adjust the design to your company's brand book. The reports were very useful to analyze the performance review results of my team.

I think the reports can be even more improved and allow you to present information in more different ways. Otherwise, the platform and internal team are very helpful!

SurveySparrow makes any survey so interactive, beautiful and easy to create! I created the surveys for the performance reviews of my team and it was very helpful!

In SurveySparrow I recently created a chat based interaction survey to know the pulse of webinars. The ui is simple, classy to look and also more customers interactively provided the participants. The analytics of the conversation are really helpful. I even integrated the conversation in slack, shared it through emails through schedule delivery.

In SurveySparrow application, I think we need to have a card based conversation where cards are scrolled by the user and fill the survey.

By using SurveySparrow I can interact with the students easily. I came the area which the participant requested us more webinars.

The Dynamic Question Features are amazing!

There's nothing that I can see I dont like.

Survey Sparrow is helping me to collect information from users that do NOT have to share personal info.

Survey sparrow is authentic and one can gain knowledge from survey. I appreciate transparency.

I don't like anything so far, but activity level is very low. More opportunities should be invited.

Survey sparrow is expanding it's reach and trying to expand more opportunities in future

Survey sparrow is a platform where one can get best survey and earn real market view by which any one make product accordingly.

nothing on survey sparrow i dislike .it has a great deal

Survey sparrow can solve your financial problem up to a great extent by giving view of market and increase your sale.

It's so easy to configure and start using, so we use it for new projects and gathering feedback through their large customizable templates. I find it more user-friendly than other platforms.

I would love to see more free templates and explanatory videos. The first time we use it took us a few hours to set it up, but after a couple of tries, we kicked off our first survey seamlessly.

It helps with surveys and accessible signup forms, that we send to our community to gather feedback, reviews and insights regarding our events and accessible initiatives.

I recently started using Surveysparrow for collecting customer feedback and I'm really impressed with the tool. It has an intuitive and user-friendly interface that makes it very easy to create surveys and collect feedback. The platform also offers great customization options to make the survey look more attractive and engaging. The real-time analytics and reporting feature is also very helpful and provides valuable insights into customer responses. Overall, I'm very pleased with the Surveysparrow tool and highly recommend it!

Surveysparrow needs to improve its customer service for a better user experience. Additionally it can improve its pricing for students by 1. Offer student discounts or special packages tailored to student budgets. 2. Introduce a free or discounted trial period for students to experience the product before committing to a purchase.

Surveysparrow is providing an efficient and effective platform for creating surveys for UX research. It offers a range of features such as customizable templates, robust analytics and reporting, and detailed data collection.Additionally, its advanced analytics dashboard helps me to analyze the data quickly and gain valuable insights for my UX research.

Start using Survey Sparrow was really easy. I loved the Free Plan, because it gave me the chance to try it and then decide if I wanted to keep using it and I am planning to keep making surveys!

I really didn't dislike anything yet. It's easy and friendly to use.

I needed to know better the leads on my email marketing list and social media following. The best way is to ask them exact questions so I can find out what kind of content and services they are expecting from me.

Survey Sparrow's pricing and UI is amazing! Especially compared to TypeForm, the company I was using before I switched over. I highly recommend this to anyone who is looking for a better option.

It would be nice to see the free plan have more monthly responses. Also, having only ten questions per survey isn't always enough to get all the information you need from your leads. This is the free plan, so it's expected to see some limitations.

SurveySparrow makes it easier for my potential leads to answer my questions. This allows me to know everything I need to before hopping on a phone call with the potential customer.

It provides great survey resource for anyone needing information from a group of people.

There is really nothing I dislike about the program.

Access to data and it is helpful

Personally, Survey sparrow is the best survey builder. It's beginner-friendly and cost-effective. It offers advanced survey-building solutions for pro efficient product communication or any business purpose. It's 2+ that I've been using this tool with 3 different websites and it's performing extremely well. One amazing thing about the S. Sparrow is the fact that I can create simple and natural surveys which get users to clearly understand my survey purpose and causes them to interact well with the forms. One amazing feature of this tool is the conditional logic option which gives a human-like conversational clarity to my forms and that increases conversion rates. It's a nice tool and ultimately, the best in the industry now, for those looking for more advanced survey-building technologies for their businesses. The analytics and reporting functionality provides accurate traffic data and this helps us to keep a track of our user's demographics, interests, locations, and more. The client support is very friendly.

The cost of using survey sparrow is a bit high. High in the sense that, not every single business online is an enterprise- some are owned by private individuals with low budgets, and others by startups who are still struggling to find their way out. It would be better if the Survey Sparrow team would make slight adjustments to the pricing tiers to attract more customers.

It helps us to better improve our services by knowing exactly how our clients feel about our services. It's my number recommendation for any business looking forward to improving its product quality or services.

The user interface (UX) is very clean and user-friendly and the auto-generated reports are very useful to pull and share. Integrations with 3rd party tools such as Tableau, Google sheets, and Zapier are very appreciated to enrich and connect the data. The pricing is very good compared to the main competitors. Also, there are very nice questionary templates that will help to launch faster.

It's not easy to compare two group results, such as "control group" and" exposed group" in a Brand Lift study.

We are creating questionnaires to measure customer satisfaction. Also, we are creating forms to automate internal workflow. Taking reports and exporting data to other tools to help our decision making process.

I love the part where surveys can be taken/ collected on multi-channels. This increases the survey completion/ response rate!

They have limited add-ons or plug-ins for integrations ex slack!

Its acing a collection of all kinds of surveys across different types of stakeholders!

Very simple to use, free sign up with all use case scenarios allowed and the API is great. Also, allows for monthly rates. Tons of extra features as opposed to SurveyMonkey

Nothing at all, it works really well and does exactly what you need.

Need people to fill out a survey to provide us some data. Vote on items, easy to use and easy to work with.

I like that it was simple to use without tones of useless functionality. We used NPS specifically. Step-by step setup and activation, all the instructions were clear. And also the price was flexible.

Nothing to dislike. We evaluated most of the tools on the NPS market and all of them were not so easy to use like SurveySparrow. Maybe some improvements to the navigation could help to make it even better.

We needed a tool for NPS for our SAAS product for internal usage. We needed to collect customers' feedback and NPS. We wanted to customize it according to our style guide and be simple for end users.