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SurveySparrow Survey Software logo
SurveySparrow
Engage with Conversational Surveys
4.4
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SurveySparrow Reviews: 4.4/5 — Solid Choice

SurveySparrow Overview
What is SurveySparrow?

SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.

Company SurveySparrow Inc.
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
SurveySparrow Categories on Findstack
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Ask Questions about SurveySparrow
What SurveySparrow is best for?
How does SurveySparrow compare to Zoho Survey?
What are the pros and cons of SurveySparrow?
SurveySparrow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SurveySparrow Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
SurveySparrow Media
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SurveySparrow Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 11, 2026
SurveySparrow Survey Software logo
1,903 SurveySparrow Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great user experience"
What do you like best about SurveySparrow?

Very intuituve. Its easy to move from one to next question

What do you dislike about SurveySparrow?

Nothing that i dint like. Nothing that hampered my user experience

What problems is SurveySparrow solving and how is that benefiting you?

Solving the ability to add different kind of questions

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great experience"
What do you like best about SurveySparrow?

Love the ability to view and download reports as well as the various design and section options.

What do you dislike about SurveySparrow?

Nothing at the moment - everything seems great!

What problems is SurveySparrow solving and how is that benefiting you?

I am using SurveySparrow to gather preliminary information on individuals interested in our support program and those who would like to join our team

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Survey Sparrow have all essential feature for conducting survey."
What do you like best about SurveySparrow?

Ease of using the survey tools and analysis inbuilt tools.

What do you dislike about SurveySparrow?

There is not much to dislike however the user interface can be enhanced

What problems is SurveySparrow solving and how is that benefiting you?

it is helping in developing customised survey

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very useful and provides the real platform for Survey campaigns"
What do you like best about SurveySparrow?

Ability to create the custom survey campaigns

What do you dislike about SurveySparrow?

I don't think I dislike anything about SurveySparrow

What problems is SurveySparrow solving and how is that benefiting you?

We can successfully create the campaigns for our customers and reach them easily

Small Business (50 or fewer emp.)
Oct 26, 2022
 Source
Overall Rating:
5.0
Maria F. avatar
Maria F.
Media Consultant
Share
"Engaging, vibrant and user friendly"
What do you like best about SurveySparrow?

The option to attract and keep audiences engaged takes this tool to another level. Tag on the back-end analytics and reports, and Survey Sparrow is an all-around treasure to work with. The only downside... the lack of flexibility in the free account. The free account is basically a waste of time.

What do you dislike about SurveySparrow?

The free account is basically a waste of time. Allow better access to reports for free

What problems is SurveySparrow solving and how is that benefiting you?

Social media management

Small Business (50 or fewer emp.)
Oct 06, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Consumer reviews made easy"
What do you like best about SurveySparrow?

Easy to follow instructions, helpful suggestions and templates.

What do you dislike about SurveySparrow?

The Free category did not offer many options for a simple survey.

What problems is SurveySparrow solving and how is that benefiting you?

Just listening to the voice of our consumers - the good and the bad for growth reasons. This platform allows us to hear them.

Mid Market (51-1000 emp.)
Oct 03, 2022
 Source
Overall Rating:
5.0
Moshiur C. avatar
Moshiur C.
Customer Service Specialist
Share
"Best survey tool to use"
What do you like best about SurveySparrow?

There is a variety of features available from SurveySparrow. However, I have used only their survey. This is very easy & convenient to use. I recommend it to everyone to give it a try.

What do you dislike about SurveySparrow?

I found it difficult to create a survey having multiple options based on sequential flow & logic. However, they have enough documentation for it.

What problems is SurveySparrow solving and how is that benefiting you?

As I mentioned before, their documentation is very helpful to get rid of any uncertain situations.

Small Business (50 or fewer emp.)
Sep 26, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great tool for the research necessarey"
What do you like best about SurveySparrow?

I like the ease of use best. I also like the UX of the solution.

What do you dislike about SurveySparrow?

I sometimes wish there were more options and fewer tiers. I wish sometimes it would just subscribe and you get ALL of the benefits, not depending on subscription terms.

What problems is SurveySparrow solving and how is that benefiting you?

Market research which is necessary for my business.

Small Business (50 or fewer emp.)
Sep 12, 2022
 Source
Overall Rating:
5.0
NL
Nick L.
Digital Marketing Manager
Share
"Most excellent lightweight survey application"
What do you like best about SurveySparrow?

Ease of use, can be set up with people with little to no technical experience. Succinct in what it provides, the GUI is easy to follow and little to no coding experience is what sets it apart from other survey softwares.

What do you dislike about SurveySparrow?

At present, there are no items that bring me problems that I cannot overcome. Support is best in class, usually getting back to you the same day, which is extremely important to my users.

What problems is SurveySparrow solving and how is that benefiting you?

It helps us get a feel for how our online training supports new clients using our software. In addition, it plugs in nicely with Hubspot so there are no problems recording the data in the user's account for future reference.

Mid Market (51-1000 emp.)
Sep 08, 2022
 Source
Overall Rating:
5.0
Suraj K. avatar
Suraj K.
Staff Software Engineer Frontend
Share
"One of the best survey builder ever used."
What do you like best about SurveySparrow?

The Survey Builder is just self-explanatory and easy to use; Survey sparrow provides all the essential required features; there is no feature overloading or underloading.

What do you dislike about SurveySparrow?

Not as Such, although the editor is not friendly on mobile phones. Apart from this, there is nothing I can complain about. The whole platform is very intuitive and well-engineered.

What problems is SurveySparrow solving and how is that benefiting you?

Every business faces problem while collecting data of any form either for market research or other business needs, survey sparrow helping in better building surveys and analysing them,