SurveySparrow background blur-sm
SurveySparrow Logo
SurveySparrow
Engage with Conversational Surveys
4.4
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

SurveySparrow Reviews & Product Details

SurveySparrow Overview
What is SurveySparrow?

SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.

Company SurveySparrow Inc.
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
SurveySparrow Categories on Findstack
Crevio Logo
Crevio
Sponsored
5.0

( 1 )

Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about SurveySparrow
What SurveySparrow is best for?
How does SurveySparrow compare to Zoho Survey?
What are the pros and cons of SurveySparrow?
SurveySparrow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SurveySparrow Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
SurveySparrow Media
SurveySparrow video thumbnail
SurveySparrow 0
SurveySparrow 1
SurveySparrow 2
SurveySparrow 3
SurveySparrow 4
SurveySparrow 5
SurveySparrow Screenshots
SurveySparrow screenshot 1
SurveySparrow screenshot 2
SurveySparrow screenshot 3
SurveySparrow screenshot 4
SurveySparrow screenshot 5
SurveySparrow screenshot 6
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 27, 2025
SurveySparrow Logo
1,903 SurveySparrow Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Jul 09, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for research and projects!"
What do you like best about SurveySparrow?

Easy to set up and easy to collate results.

What do you dislike about SurveySparrow?

Would be nice to be able to sort answers by demographic parameters.

What problems is SurveySparrow solving and how is that benefiting you?

Measuring baseline and followup results of quality improvement measures.

Small Business (50 or fewer emp.)
Jul 07, 2023
 Source
Overall Rating:
5.0
VF
Vinicius F.
Director
Share
"Great App and far better than Typeform"
What do you like best about SurveySparrow?

User-Friendly Interface: SurveySparrow offers a clean and intuitive interface, making it easy for users to create and manage surveys without requiring technical expertise. The platform's user-friendly design ensures a seamless experience for both survey creators and respondents. Integrations and Automations: SurveySparrow integrates with popular third-party tools such as CRM systems, marketing automation platforms, and collaboration tools. This seamless integration allows you to automate survey processes, sync data with other systems, and streamline workflows, enhancing productivity and efficiency.

What do you dislike about SurveySparrow?

Nothing that I dislike. I have been usign Survey Sparrow for years now and I am 100% satisfied

What problems is SurveySparrow solving and how is that benefiting you?

SurveySparrow solves problems in lead generation by addressing low response rates, survey fatigue, and enhancing the user experience. Its conversational survey format increases engagement, resulting in higher response rates and more meaningful data. The platform's user-friendly interface, customization options, and real-time analytics enable businesses to create a positive user experience, derive actionable insights, and streamline lead generation processes. Overall, SurveySparrow benefits businesses by improving survey response rates, data quality, and efficiency in lead generation efforts.

Small Business (50 or fewer emp.)
Jul 06, 2023
 Source
Overall Rating:
5.0
Moataz M. avatar
Moataz M.
Directional Driller
Share
"It makes the openion matter and allow everyone to benefit from it"
What do you like best about SurveySparrow?

It's bring fun to the survey and allow everyone whatever his age, education or title able to go through and participate. Very easy to follow and express your openion

What do you dislike about SurveySparrow?

Need to give more recognition to the participants. And also need to allow more countries to participate, with more wide ranges of openion that will make big difference.

What problems is SurveySparrow solving and how is that benefiting you?

It guide through so many critical subject, with a simple way. With different categories of people and different opinions, you can evaluate correctly and guide you through the products

Small Business (50 or fewer emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
AC
Andre C.
Founder
Share
"Very Easy to Work With"
What do you like best about SurveySparrow?

The team members at SurveySparrow are very easy to work with and quite proactive about reaching out to you when you're just getting started. I really like the ability to integrate surveys and reports directly into my website.

What do you dislike about SurveySparrow?

It's very customizable, but some of the features can be a little complex to use when you're just starting. I also wish some of the advanced features were available in the lower-priced packages.

What problems is SurveySparrow solving and how is that benefiting you?

SurveySparrow is helping us to conduct a survey for a fundraiser that we are conducting and it has been very helpful in collecting all of the information we need in one place.

Small Business (50 or fewer emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
CB
Chris B.
Founder
Share
"Very easy to use, beautiful. Full of positive support"
What do you like best about SurveySparrow?

It was very encouraging to use, easy to navigate and I felt inspired by the options.

What do you dislike about SurveySparrow?

There was a lot of marketing materials sent by staff.

What problems is SurveySparrow solving and how is that benefiting you?

It is more beautiful and customizable than Google forms

Small Business (50 or fewer emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use"
What do you like best about SurveySparrow?

It was easy to create the NPS survey. I am able to send it to customers via text, e-mail, etc.

What do you dislike about SurveySparrow?

I have not had any problems or dislikes so far.

What problems is SurveySparrow solving and how is that benefiting you?

It allows me to sen NPS surveys to customers. It also calculates the NPS score and provides reports for the results.

Mid Market (51-1000 emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
HM
Han M.
Demand Generation Lead
Share
"Easiest and most cost-effective surveying solution"
What do you like best about SurveySparrow?

I was originally looking for a new tool to replace SurveyMonkey. We only use this tool twice a year for our NPS score and wanted to invest in a technology that has better integrations than SM. SurveySparrow covered all of our requirements an was extremely easy to set up.

What do you dislike about SurveySparrow?

No complaints. We are happy with SurveySparrow and have not seen any issues with functionality.

What problems is SurveySparrow solving and how is that benefiting you?

We needed an easy way to integrate our survey responses into our existing tech stack. The survey tool was easy to customize, easy to update, and easy to collect data for analysis.

Small Business (50 or fewer emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use, Excellent Customer Service"
What do you like best about SurveySparrow?

It's easy to use and understand (User Friendly). When faced with technical issues or needing guidance, the support team is very supportive and does their best to resolve all queries and technical issues

What do you dislike about SurveySparrow?

When uploading the list of candidates, if the platform detects errors, it doesn't indicate which emails we need to review; being able to pinpoint what needs to be adjusted would be time-saving and very helpful

What problems is SurveySparrow solving and how is that benefiting you?

Conducting a 360 feedback survey and benchmarking results across three rounds, which will help us generate an overall report with recommendations and way-forward

Small Business (50 or fewer emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
IP
Io P.
Founder
Share
"SO incredibly easy and fun to use"
What do you like best about SurveySparrow?

The templates and how interactive it is!!! I absolutely love the interface. I can create a survey in a mater of a few minutes that my team and my clients love.

What do you dislike about SurveySparrow?

I dont dislike anything. Maybe more gifs and memes?? Honestly i dont have any complaints!

What problems is SurveySparrow solving and how is that benefiting you?

It is helping me collect feedback from my team and my clients. It's saving me time and helps me be more productive because I dont have to spend that time interviewing them. I feel overall its become an essential part of my business.

Small Business (50 or fewer emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
NA
Nubián A.
Founder
Share
"An amazing tool for research"
What do you like best about SurveySparrow?

That is easy to integrate to a mobile app and the experience looks like almost native. Easy to customize the questions and the results are presentend in a beautiful way.

What do you dislike about SurveySparrow?

Nothing really, I loved the product and i keep using it in every app I managed as a Product person.

What problems is SurveySparrow solving and how is that benefiting you?

Understanding our users needs and perspectives to make a better product.