GreenRope is a comprehensive CRM and marketing automation platform with critical features that help consolidate, streamline and grow businesses. GreenRope is a preferred small business CRM because it can scale and grow with the user. The all-in-one platform aims to lower the chance of data mistakes and helps save teams time through centralized tools and features.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Tech support have always answered our questions and offered solutions in a timely manner
The pop up screens when I am trying to work and the cached email. I always have to log out to change email campaigns
Reaching our audience. We have a huge click to buy rate on our weekly eBlasts
Greenrope gave us a generous free trial and spent a lot of time with us answersing questions and showing us how the product worked before we had to buy it. It was very transparent and helpful. We are early on in the implementation, but we are already using the system extensively. It gives great data to manage customer relations and many features to help us be more effective.
There are a few areas that are not customisable. These are by no means deal breakers and the product is massively flexible.
helps us track and act on potential opportunities and give a more consistent customer service experience
Exceptional Customer Service. Great Product at an affordable price point for small business which makes them a true business platform.
None that I can think of. May be their UI can more cooler.
Integrating GreenRope with our online products, engaging our customers through newsletters, drip campaigns and customized journeys. Ability to track the effectiveness of your campaigns.
I like the customizability of the product and all the in house features. They took the time to develop high function features and you can tell.
Nothing thus far. I am still integrating with the system and the greenrope team have been amazing.
We now have a function CRM that allows us to do what we want. I don't have to work within the limits as I did with other CRM softwares. I've realized I will have all the capabilities to keep my community up to date!
I like the dashboard which gives me an excellent view of our company's CRM activity.
I would like to customize quotes and invoices better.
I needed a better way to manage all the CRM activities as well as quotes.
I think of myself more as a health and fitness entrepreneur these days than I do a personal trainer or studio owner. GreenRope has me with automation, marketing, scheduling, and even follow through on tasks I need to remember to so. It helps me expand my reach and accomplish more than I could by myself.
Scheduling text messages would be nice, but I can certainly understand why that isn't possible with current law. That's one small thing that's overshadowed by all the cool stuff GreenRope can do.
I use GreenRope to automate my email newsletters, drop people into groups when they use one of the opt-in forms on my website, and then follow that up with a drip campaign or automated response based their request. In short, it save me a ton of time. I also use it to send out text reminders for our classes.
As a Business Coach I see people invest all the time in CRM, but they end up not using it properly. I found the support staff at GreenRope helpful and supportive in learning the tools needed to get in touch with my right clients.
It's not a dislike, but a reminder to use the support sessions offered. I could have save myself time and money if I started with the support rather than trying to figure it out on my own.
Statistics in business can be a game changer and using GreenRope allows me the real time data of what emails are not only being opened and linked to, but also what browser and devices clients are using to read the emails.
We have bee using Greenrope for a number of years, and like the integration of many functions in a powerful package which is affordable for a small non-profit.
The wide range of features and functions makes Greenrope somewhat daunting. Not exactly negative, but requires a time investment.
CollegeAnywhere is a small non-profit consortium providing cloud-based media resources to higher education and other institutions. We’ve added a sakes person who is more deeply exploring Greenrope, which gave him resources he has needed to do his work.
I like the ease of sending regular emails. Each week, we send a mass email to around 20,000 customers offering a different special each week. It is very easy for our customers to opt out, but most of them appreciate receiving our emails and stay opted in. Greenrope software provides great reporting, so that we can determine which emails, subject lines and promotions get the greatest readership and produce the most revenues. On the rare occasion that I need technical assistance, help is just a phone call or email away. We also have a rep who calls us from time to time to see if we have any questions or concerns. Over the years I have seen how Greenrope has expanded and grown to improve their service and meet the demand. They're on the ball and I recommend Greenrope to any company wishing to streamline their CRM or mass emailing endeavors.
There is a slight learning curve, and once in a while, when I need assistance on a weekend, I may have to wait for the next business day to talk to someone; however when I leave a message I usually get a call back pretty quickly.
I am primarilly using Greenrope to send weekly mass email promotions.
I can manage everything in one place! this function is broken (the survey is broken not greenrrpoe)
I'm still trying to figure out the name this function is telling me on one side to have less than 40 characters and on the other side to I can't submit unless it's over 40 char, prolly got your operation indicator backwards
getting my promo out to my client list and I have been woefully remiss in utilizing this service as much as I should be. I wish I had a better way to import contacts from social media and business cards that was more accurate and consistent. I have a real problem getting my message out to people considering that the content creation pert is easy for me.
Greenrope is complete system - Marketing Automation, CRM, Sales Automation, Landing pages, interated calling, texting, videos, tracking, LMS,... list goes on.
Not as user friendly as some more expensive systems.
As a Marketing Consultant that needs to do my own sales, I wanted a single system that does it all. Greenrope is the ONLY system that fit my needs, without breaking the bank.
I started off with Greenrope when it was Chamberzoom after attending a tutorial meeting about this CRM. I was very impressed
If I had to dislike anything it would be the price however because I got grandfathered in when I have to resume I can't even complain about this. The price I pay is very reasonable.
I enjoy seeing who reads my emails and how many times. There's always something new to learn that could benefit my business. It's really a wonderful service.
GreenRope’s efficiency-enhancing features are extremely well-integrated with an intuitive, easy-to-use interface (without the unnecessary complexity and long learning curve of competing products). Furthermore, tech support has been top notch (e.g., rapid response, personal attention).
I suppose that the only "drawback" of the system is that there are so many features that I feel like I’m missing out since I haven’t had a chance to explore or experiment with several of them.
By simplifying and streamlining many of our basic business operations and marketing (such as our web site, contact management, email marketing, project management, document sharing, etc.), GreenRope has allowed our small company to concentrate on its core business and significantly improve our business development.
The fact that GreenRope integrates the entire marketing process into a CRM system makes marketing much simpler and easier
It can be a little confusing to navigate through the various screens and choices
GreenRope makes it simple and quick to communicate with my various business segments, using the groups we have created and email templates we have created for each of them.
I love how every interaction with each prospect is automatically logged in database.
Really do not have a dislike. They've exceeded my expectations.
GreenRope addresses many issues: hosts multiple websites (no additional fees) tracks every email, automatic recording of data into individual contact notes, complete control of user-defined data fields, stores documents, images and much more. I'm able to access everything I need to operate my business for anywhere there's an internet connection.
The team is a phone call or chat away, helping to hold my hand as I learn new things to further my business. I have a feeling that I am only using 5% of what they have to offer.
Not much. I get frustrated sometimes, but usually it's with myself. I've very right brained, and would prefer not having to learn technical things.
I get to see who is reading my emails, and how many hits a certain email got. That allows me to know which material is hitting home and what is not. That is indispensable feedback.
GreenRope is an all-in-1 solution for all Marketing activities including email, sms, landing pages, crm, website tracking etc. Is has the most amazing support team that will answer every question in depth and in not time
I won;t say that is something that I dislike but some suggestions would be to insert tabs into CRM entries in order to group CRM fields. Also, the customization of the CRM entries is a little bit time consuming because of the lack of drag and drop functionality.
I use GreenRope as CRM, landing page creator and to send emails. Also, I create events and track attendance through GreenRope. The benefits are that I am able to track every user interaction from one program.
Using Green rope is very easy. The website is user friendly and the interface is intuitive.. Their customer service is second to none. We considered other competitors but found greenrope to be the best choice for us.That being said, it is very complex and requires extensive training, but the staff and provides exceptional support and ensures a seamless execution. Regardless if you contact the inappropriate department, you still are provided with patient and thoughtful answers and direction.This system allows us to effectively track the success of each blast, monitor actions taken to determine what is generating interest, and create further opportunity for correspondence based on the feedback GR provides. The online registration system has also been instrumental in transitioning from manual management to online. I personally don't use GR for the sales aspect, but manage a team of sales professionals on a national basis with all different backgrounds who rave over the product. The sales management provides me useful insight as I can login remotely to monitor who is actively corresponding with leads and how aggressive each individual is throughout the sales cycle. There are many different departments within our company that utilize GR for a variety of purposes, but overall I would highly recommend it as its customization and diversity are applicable to any field.
They offer many other services, however no one has contacted us to tell us about them nor do we know how to utilize them. It would be a good idea to have some training videos showing the various services and how to use them. it is very complex and requires extensive training, but the staff and provides exceptional support and ensures a seamless execution. Regardless if you contact the inappropriate department, you still are provided with patient and thoughtful answers and direction.
we are currently using greenrope to send out mass emails to our client base and notify them about products, services and upcoming trade shows and other events. Greenrope helps us stay in touch with our client base.
The combination of email, web and content integration plus all the reporting are terrific.
It's a robust program and they are constantly adding features so it's hard to keep up with. I know it does much more than I've used.
Being able to track email delivery, opens and visitors to our site. Let's me tweak messages for constant improvement.
Marketing automation is on par with the "big boys" but far less expensive. CRM is robust and easy to use.
Recently redesigned app is difficult to use
CRM, marketing automation, workflow management.