GreenRope Reviews & Product Details

I enjoy the customer service - not only is the whole team readily available to assist with any issues I may have, but they are also open to feedback and utilizing other features.

Greenrope does it all! But because they do, some features of their email campaigns have not been perfected. We still use this feature daily, however, so it is not a detrimental hinderance.

Keeping track of customer activities, tracking interests via email campaigns, sharing data and client information with other team members, being able to manage multiple projects between team members, be able to discuss common issues on forum boards.

GreenRope's support staff is exceptional. The company is transparent and always improving the platform based on feedback from users. I especially enjoy the webinars with Lars, the CEO about new features and planned improvements. I also like their straightforward pricing and not having to pay monthly fees to third parties for integrations. It's all included with GreenRope for a reasonable monthly fee.

I dislike the idea that I spent so much time and money trying to learn and implement other platforms. I've used and trained people on everything from ACT and Goldmine to Salesforce and Infusionsoft. I don't even want to think about how many hours and dollars I could have saved with GreenRope.

We have an executive team that is spread out from coast to coast. We were looking for a system to coordinate sales and support, track our own projects, and be able to record all forms of communication including email, voice calls, and SMS exchanges. GreenRope does all this and more.

We tried several other CRM's before settling on GreenRope. Calling it a CRM doesn't really cover all it does. Most other systems either did just broadcast email or were so huge (and expensive) you practically needed a dedicated IT department to run it. GreenRope is both robust and easy to use. I cant say there's no learning curve but once you do it a few times it's fairly simple. Importing or adding contacts is easy - even for me. We can measure everything from who clicks links in our emails to the number of website visits by day or hour. We can see who visits our website and where they come from. It really is a complete online marketing tool designed for the small business owner. On the times I did have questions their customer support was very fast and courteous.

The weakest part (if I have to pick one) is probably the website builder tool. That's not a huge issue because you can build a site with Wordpress or another tool and embed the GreenRope code to track activity.

We need feedback on how many people were reading our emails and visiting our webpage to track the effectiveness of our communications.

So easy to use. If you have any problems the staff is great and very helpful. Love them!

I would like a little more flexibility in the form making.

Automation. Organization. perfect fit for me

Fully integrated: 1. CRM 2. Project Mgmt 3. Email Marketing 4. Marketing Automation 5. Social Media and more

We haven't found anything, yet, that we don't like for the most part.

Providing cloud and mobile access, integrating CRM with Project Management, and creating a dynamic, visible pipeline across both of our business units.

We chose to migrate our entire marketing automation implementation from another product to GreenRope because of its holistic and expanded features and capabilities that make it so much more relevant in our line of business. One of the main lead generation methods for our company are client events and with GreenRope, we utilize the Event Management feature to capture prospect information from the outset and with the integration of the CRM (client database), Marketing Drip Automation and our Internal Process Workflow we are effectively connecting with the prospect both on-line and off-line. Our objective is to create world class client experience and we feel that GreenRope, from a technology perspective, is helping us achieve that objective.

So far there is nothing major that we dislike about GreenRope. There are some minor incidents that we've come across as we continue to get familiar with the the product but overall we are satisfied with it.

We'd like to standardize our business processes and enforce the standardization through automation in order to maximize our business' throughput and productivity; GreenRope as the platform for automation and process management has been great because we don't have to look at several product offerings patched together to help us move towards that direction.

We have just begun to tap into the many, many marketing and customer retention capabilities of the Green Rope product. I can't wait for my next live training to learn even more!

Coming from Constant Contact, I do miss the ease of creating emails with easily modified templates.

We want to be more responsive to our customers interests. By using Green Rope we are hoping to fine tune and automate our marketing and customer acquisition activities

I like it's organization around the implentation of customer's information. It's really easy to use and we use it quite often. The number of features this site has is not overwhelming at all. It's really easy to navigate the site.

Because of how easy it is to intergrate the site, we havent had to call customer support. Everything has been great.

It reduces the amount of excel spreedsheets I used to make.

Good software for the price with responsive help desk

A little difficulty to navigating and syncing outlook.

Organizing customer info from all emails and creating a database to target big clients

I like that they listen to your concerns and address them ASAP so you can get to work, fast. They take time to help with roadblocks and find solutions. And, they're not KEAP

I dislike the fact that they don't wash my car. With all the services they offer, you'd figure they would through in a car wash.

Workflow is smooth, more options to diversify and provide better adaptability.