GreenRope Reviews: 4.3/5 — Solid Choice

The desing and the Interface of the product I think is great!

Sometimes there are certain buttons that can be improved

Saves Over 90% TCO with Integrated CRM & Marketing Automation. I think it is one of the Most Comprehensive Marketing & CRM Software.

GreenRope is not a cookie cutter CRM system, it was built to our needs as a mid-sized organization. They were a tremendous help in training and are always a click or call away from any immediate help that is needed.

I have no complaints. At times I had a permissions problem, but it was an internal issue, nothing to do with the GreenRope system itself. The permissions or access for certain users is a great function, I was just miss-assigned less access than I needed, which was rectified quickly internally.

GreenRope has helped me build multiple email lists and groups for expanding our reach and business. I'm able to track my progress and grow.

It is very fast & effeciant. You can see much more details , as well as do much more compared to other CRM's. The layout is also very good looking and simple. There is also a lot of options to choose from. it is also gret for keeping track of the workplace activities.

It is very confusing at first, but the "Guide Me" helps a lot. I just think that there should be a better way to show new users to understand the CRM, because there is a lot of things you can do in the CRM.

Greenrope helps me keep track of all my activities. I got lost on other CRM's, but i dont get lost on greenrope. The follow up activities was a great idea. It helps me a lot.

Our rep and her avaialbility and willingness to offer support has really been above my expectation!

I would like to see te option for robocalls with an option to press 1 and connect with a live person.

We are able to contact families to remind them to complete forms.

The ease of access and how the information ties together. There are countless possibilities when using the data gathered and using the communication features.

The dashboard can be a little overwhelming. Maybe work on user friendly mivro-tutorials available on the webpage for features that don't necessarily require customer support.

I am a recent new user and have found no issues as of now.

The certification program is a great bonus.

I haven't found anything I don't like yet.

Keeping clients on their journey without falling through the cracks.

The pricepoint, flexibility and adaptability of the software package crates a system of systems that can be adapted to any business. My team struggled to find a CRM solution that could fit our needs. Salesforce was the 800-pound gorilla with the pricing to match; however, we needed something more streamlined, better priced, yet full capability to take our company where it needed to go that could also be adapted to our business as we grew. GreenRope was the right answer. A conversation with the GreenRope CEO, Lars, put us on the right path to properly implementing the software suite and connecting with the right on-site trainer gave our team the confidence to execute the system to its fullest capability smartly.

It could benefit from a more robust marketing template suite for its email marketing activities.

GreenRope solved issues integrating our business development, sale, marketing and customer service support. Before, they were disconnected and non-coordinated; today, they are seamless and trouble-free.

GreenRope is a complete CRM with many features. The triggers, workflows and automation make communicating with customers and prospects very simple. Support is seldom needed but always available, and the response time is good.

There is nothing to dislike about GreenRope for our company needs.

The triggers, workflows and automation processes continuously communicate with customers and prospects. This process helps the sales team stay in contact with customers and prospects without having to do the work...allowing them to concentrate on closing sales.

The extent to which almost everything is customizable and adaptable to our use case. Also the friendly and always willing-to-help support staff.

The only negative thing I've encountered, I also encountered in other CRMs - namely the inability to use opportunity custom fields in forms.

Flow, communication & management i.r.o. marketing, sales and customers. GreenRope makes seamless progression possible and simpler.

Greenreope allows you to manage your website and your web pages.

Not many people know about green rope making it hard to find volunteers to help you was your CRM.

We are entirely moving our operations to GreenRope.

The most helpful thing is it's design, as it seems seamless in my opinion to review content and filter through a huge pile of information.

Nothing so far in my opinion, it seems very detailed.

Managing contacts and sales in order to driver our business

What I like most about GreenRope is the fact that I believe I will be able to run my entire company on one platform. I also believe this has been the best onboarding experience of any platform I've ever considered and/or used.

So far, there is nothing I don't like about GreenRope.

We are still in the implementation phase. I anticipate that GreenRope will benefit us by keeping all of our projects in one platform beginning with the initial inquiry and continuing through completion of each project.

Everytime I run into a question when using Greerope, I know I can open a chat and get a response within seconds. Its customer service is amazing!

Nothing. Everything they have provided me was the right answer.

Greerope benefits my business greatly with drip campaigns.

I love the agile dashboards and the customer journey piece

It can be really fiddly until you get used to it (and the reporting is a nightmare to build)

creating a robust version of the sales truth that the senior managers can report on individually and as a group, It is also facilitating the step up regarding marketing, and being able to track that transition and communication

GreenRope is one of those gems you are surprised to find. I like the many different facets that it offers to startups, especially the reasonable pricing.

I would like to have more contacts in the starter pricing.

I like the event and ticketing integrations.

I liked how helpful & Knowledgeable Jensine was.

I don't have a downside everything was great.

She helped me figure out how to best upload 6K contacts. It is benefiting me because I can now email these people our communicate with them.

Easy to use and great customer service.

I find the Journeys complicated to develop and use.

Weekly mailing to our subscription list and managing our member directory communications.

GreenRope is an extremely easy to use CRM solution. We were up and running in no time and it supports all the functionality we need. Support has been excellent!

All our experiences so far have been very positive and there is nothing specific to dislike.

GreenRope is helping us manage all our contacts effectively, its integrated marketing capabilities are a huge benefit, and its sales management/forecasting features are easy to use.

The automation - so many features to create custom automations. Tried all the big guys - none compare to the feature set. You can automated and different levels.

It takes a different mindset learning how data is organized around groups and not contacts - but once you get it - it's powerful. The online training needs to be updated - it is a little old.

Time. Spend less time in many areas, email, follow-up, and project management because of the various workflows and Task automation. Better communication results with our donors and staff.

The project management system. It is really useful to adapt it to our needs. Also custom objects and fields make things a breeze.

There are a few limitations with the system, especially when it comes to reports and notifications. Sending project updates to all contacts in a group is one.

Solving workflow issues, and it has helped us become more efficient and aware of our operations.

GreenRope has virtual options, more so video conferencing, which makes meetings and engagements successful. Also, GreenRope has made a live chat a suitable way to create discussion. Finally, GreenRope helps in marketing, a strategic way for supporting sales.

GreenRope has a simplistic way of managing engagements, a suitable way to boost sales. More so, GreenRope is a programable tool that focuses on different activities that work for businesses.

GreenRope has made a CRM process more efficient, with sufficient procedures that foster marketing. Again, GreenRope has fostered a balance, in between the sales and expenses. Lastly, there are different communications forms, a friendly way for advanced discussion.

The integration of all the features and aspects of the product helps unify actions for your contacts.

Not as many out-of-the-box integrations, but with Zapier it makes other integrations possible.

We can put customers on "journeys" that automate our communications

Having "live" quickly responsive customer service on a Sunday is golden.

I can't really say ... maybe more template options?

Greenrope has always covered all options that a user would want to have in order to manage, tailor, and achieve quality business comunications.

I really enjoy the options for customization. I needed a key feature to be added to my follow up system that didn't currently exist. The team at greenrope put their heads together and created something specifically for my business.

I would like to have more options for a quick phone call with support. It can take a while to get to the meat of a problem and I feel it could be solved quicker with a quick conversation. (the customer support team is fantastic)

Greenrope is allowing me to maintain a massive amount of leads. With out this system i would never have been able to scale up in the way that I have

We are a smaller company that can do big things with the help of GreenRope. We have tried dozens of CRM's/Mail Merge Apps, and while only a few can compete with GreenRope, its customer service makes it a win. If you ever need help, they are always around, and no question is too big or too small.

The UI could be more intuitive and allow more customization. At some point, they introduced a sound that goes off whenever you click back to the tab GreenRope is running on.

GreenRope saves us time. We needed a better way of tracking marketing efforts and following up on leads. Our favorite thing to use for following up would be the "Journeys"; it's a great automation tool.

I like that GreenRope is a complete CRM with lots of features and functions to get the most out of contact relationships. The team behind GreenRope is eager to get you up and running. The system does require an initial investment of time to learn its awesome power if you want to get the most out of it. You to take the implementation in phases and plan your design and build stage carefully. It's is very cost-effective as it's based on the number of contacts and not users, so you can get your whole organization on board as users without having to decide who needs it most. Their amazing giving back program is one of a kind and is very generous, showing the human side Lars and the team bring to the world of CRM. Everyone in the team is willing to help and answers questions, and when you make suggestions for changes that can help you tailor the system to your CRM design requirements, they make the changes quickly and at no charge. Every day I become a better CRM Project Leader due to GreenRope, so professionally, I feel the benefit of being part of the GreenRope family!

The is not anything yet; I will update this review as I discover anything. I might say that I would like GreenRope to work on their mobile app; I think this needs an overall and looks dated and is not easy to use on a small screen, making it less attractive for updating contact data on the move. I have several colleagues who attend conferences and would like to use the App in their pockets to update contact records easily, so I hope anyone at GreenRope reading this review may consider this as constructive criticism to make GreenRope even more awesome in the 21st century.

Contact Data Silos, Improving departmental and team efficiencies. We are creating a 360 view of contacts and their relationship to our nonprofit.

It is extremely comprehensive; there is not much you cannot do with it.

At the moment I cannot think of anything. There is a lot to learn, but the technical support is both very quick (almost immediate) and quite excellent. Ian Cuatico is very patient and very helpful. There are other CRMs I have used and liked very much, but tech support fell under the category of "good luck with that". GreenRope tech support is outstanding.

I am finding it very easy to keep myself organized. I am trying to do more and more of my daily routine through GreenRope.

What I like the best from GreenRope is their Support Team! Shout out to Kimberly.

What I dislike the most is sometimes the API returned different data from what we query

It helps us have a better CRM for our Sales and Marketing. And it immensely helped overall

Very powerful - lots of automation, and the support offered is great.

I would like to be able to offer different products in the shop in different currencies. This is not yet possible. Because it's not, I have to use Zapier as a workaround, which is a bit clunky and doesn't always work.

Managing all customers - right through the journey. Because GreenRope is comprehensive, I don't need separate email marketing, learning platform, web stuff. It's all in one. And lots of automation to save a whole heap of time.

Many integrations, great customer service, user-friendly dashboards and menus

There is a learning curve, like with any other platform. However, the team makes it easy and is very responsive and knowledgeable.

Keeping things organized and in one place