GreenRope Reviews & Product Details

Simple to use interface, including uploading of image files. Distribution database easy to amend, update. Price that is amazing, specifically for our non-profit agency where marketing dollars are non-existent.

Would like a better graphic formatting application, particularly for re-sizing images to be used in stock templates.

An easy and cost-effective way to communicate with our permit-holders and constituents. We have received many compliments from our partners for our agency newsletters.

After some research, I chose GreenRope because it is far and away the most integrated system I could find. I especially like GreenRope’s drip campaign feature; it enables me to send an automated ecourse to new subscribers. It was a small learning curve for me to work out how to use similar features properly. My queries were answered promptly, and now I find GreenRope efficient and easy use. I like it a lot!

It is not clear how to use tags to sort subgroups for mailing.

I use GreenRope to send personalised emails to my large database.

Greenrope's scope is vast. The CRM abilities - tracking of contact interaction with web and email - drip campaign ease of use - are among the most important and valuable features.

A lesser important but still important to me are the (less user friendly) wysiwyg interactions within email and web development - nevertheless - the company is always improving them.

We have improved customer interaction and our understanding of our contacts needs.

training very thorough, always quick to respond to any questions raised, very open and transparent service. great tools for website tracking and easy to create affiliate links.

this is what I personally feel and my preferences; I feel a more modern looking GUI would be nice, very utilitarian appearance/use would feel better if it was more click and drag for email building.

tracking where traffic is coming from in order to pinpoint the best marketing campaigns and reinvest in those.

I like the way GreenRope allows me to communicate with clients and prospects, track my results, and manage my projects in one area. Every action and interaction is attached to that client's record. I can see the history at a glance. I also love the one-to-one training to help me get started. I am not an IT person and I could not have made the transition to GreenRope without their excellent support.

1. I use a MacBookPro and some of the navigating is a bit cumbersome. If GreenRope could fix that, I'd have no complaints. 2. Starting up on GreenRope forced me think far more systematically than I was used to thinking. I hated it in the beginning. Now, I am so glad I rose to the challenge. The systems are in place and easy for me to use.

1. I am preparing material for a year-long drip campaign to my subscribers. I was using Mail Chimp and I could not create the kind of campaign I am working on with that tool. 2. I am tracking the results of my regular email and e-newsletter communication. I can see at a glance what the overall effectiveness and open rates are. I can see who is opening, clicking and taking action. When I send an individual email to a client or contact, that message is connected to their file. I can never lose track of a communication. 3. I am using it to manage customer relations, communication, commitments and the results. I am reducing my use of a paper back-up system, staying on top of my calls and call-backs. It is much simpler to manage.

It's easy to use and has very helpful tutorials and quick reference guides. Also, there are online webinar trainings. The support team is very helpful and responsive. The system itself is pretty user friendly and has almost any capability you need for full CRM and Website Management.

You cannot toggle between windows in GR i.e, if you are writing an email template and click another tab in GR, you lose what you were working on if you didn't save it. Every time you click to a different tab, it resets they previous page you were on, so if you pull up a contact list and filter it a specific way, go to another tab and come back, you have to start over.

Database management and event management.

Support from company for everything. We tried another company first and received no support. Greenrope has gone above and beyond our expectations for customer service and been so patient along the way. I couldn't ask for better service.

Email program, all of the email elements seem tricky. The emails are not easy to use, outlook is incredibly easier for everything pertaining to email.

It is helping with organization and accessibility between everyone in our company. Enables us to market and manage connections in a more professional manner.

Our organization has had a stellar experience with Greenrope. The customer service is amazing, the staff is quick to resolve issues, the product is phenomenal. We mainly use greenrope as an email management system, although it has many functions. We send out more than 20 emails per month to several different groups. Greenrope allows us to track the groups, see the response and the interaction and is very easy to use.

There is not much that I don't like about greenrope. If I have to say something it will be that there are so many options that one could be overwhelmed.

We are solving the age old problem of reaching our customers. We want to make sure our customers know about events, discounts, new businesses and stay connected.

The flexibility to customize data fields to support an unlimited approaches to sales and marketing. The power behind the workflows, sign up forms and tracking ability. It's a very powerful platform for a small cost. The systems makes us look good. We like using it to develop a reproducible sales process for greater lead nurturing and customer touch points in order to stay top of mind and generate more sales. We like to use the system to implement both online / offline customer engagement.

With the full feature list available, comes a learning curve. I would like to see a more flexible web platform...nice features available in other platforms are not in GR.

Defining a reproducible sales process. Increase in customer engagement and sales.

I love the automated system of sending emails when the contact does certain things like clicking links or visiting webpages.

The website tool is 'clunky'. There is very little css customization available. Templates are limited.

Able to automatically gain more information about my customers, either thru the automatic requests to update their profiles or thru the automatic info check tool.