GreenRope Reviews & Product Details

Everything within the system is very well thought-out. The way the platform is organized just makes sense. Thankfully, if I'm ever confused on a function or how to complete a specific task, the "Help" center is incredible. There are a multitude of instruction guides, videos, and more to help walk you through each process within GreenRope. I have worked with HubSpot, Infusion-soft, Pipeline Deals, and Salesforce. GreenRope blows all 4 of these options away.

So far, there is nothing to dislike. Everything in the platform is very customizable.

We are able to plan and automate client communications, track leads, create email campaigns, create client databases, CRM activities, etc.

GreenRope is an all-in-one backoffice system for anyone running a business. It includes marketing, project management, a LMS...everything.

I would love for the cost to be less per month.

It allows me to keep track of everything in one place. I was trying to make things work together previously. Why do through the hassle when everything can be under one umbrella.

We love the access to support when we have questions.

I can honestly say there is nothing I dislike about GR.

We have an extremely easy way to stay in touch with our contacts and set up events and drip campaigns.

Integrated website, email blasts, CRM and task manager.

Steep learning curb, but fantastic support.

Able to track customer behaviour! It's like video surveillance in your bricks and mortar store, you can see what is working and why.

The comprehensive ability to incorporate marketing automation, sales management, and customer service on one platform.

I don't have a big dislike, however it takes a significant commitment to really learn the system. But that is true of any CRM.

Unifying Sales, Marketing, and Operations in a way that helps us serve our customers and contacts better.

Greenrope's scope is vast. The CRM abilities - tracking of contact interaction with web and email - drip campaign ease of use - are among the most important and valuable features.

A lesser important but still important to me are the (less user friendly) wysiwyg interactions within email and web development - nevertheless - the company is always improving them.

We have improved customer interaction and our understanding of our contacts needs.

Our organization has had a stellar experience with Greenrope. The customer service is amazing, the staff is quick to resolve issues, the product is phenomenal. We mainly use greenrope as an email management system, although it has many functions. We send out more than 20 emails per month to several different groups. Greenrope allows us to track the groups, see the response and the interaction and is very easy to use.

There is not much that I don't like about greenrope. If I have to say something it will be that there are so many options that one could be overwhelmed.

We are solving the age old problem of reaching our customers. We want to make sure our customers know about events, discounts, new businesses and stay connected.

Support from company for everything. We tried another company first and received no support. Greenrope has gone above and beyond our expectations for customer service and been so patient along the way. I couldn't ask for better service.

Email program, all of the email elements seem tricky. The emails are not easy to use, outlook is incredibly easier for everything pertaining to email.

It is helping with organization and accessibility between everyone in our company. Enables us to market and manage connections in a more professional manner.

I enjoy the customer service - not only is the whole team readily available to assist with any issues I may have, but they are also open to feedback and utilizing other features.

Greenrope does it all! But because they do, some features of their email campaigns have not been perfected. We still use this feature daily, however, so it is not a detrimental hinderance.

Keeping track of customer activities, tracking interests via email campaigns, sharing data and client information with other team members, being able to manage multiple projects between team members, be able to discuss common issues on forum boards.

We tried several other CRM's before settling on GreenRope. Calling it a CRM doesn't really cover all it does. Most other systems either did just broadcast email or were so huge (and expensive) you practically needed a dedicated IT department to run it. GreenRope is both robust and easy to use. I cant say there's no learning curve but once you do it a few times it's fairly simple. Importing or adding contacts is easy - even for me. We can measure everything from who clicks links in our emails to the number of website visits by day or hour. We can see who visits our website and where they come from. It really is a complete online marketing tool designed for the small business owner. On the times I did have questions their customer support was very fast and courteous.

The weakest part (if I have to pick one) is probably the website builder tool. That's not a huge issue because you can build a site with Wordpress or another tool and embed the GreenRope code to track activity.

We need feedback on how many people were reading our emails and visiting our webpage to track the effectiveness of our communications.

So easy to use. If you have any problems the staff is great and very helpful. Love them!

I would like a little more flexibility in the form making.

Automation. Organization. perfect fit for me

I like the user interface and all the options that are available.

It was a little hard to start and understand everything to get it going.

I am solving my networking problem.

The best part of Greenrope is that I can partition my communication emails based on groups at my organization. Communication across user groups using standard email would be nearly impossible without the GreenRope service.

The web interface is sometimes slow and unresponsive. I would also like an easier way to import emails and include images or links in mass communication emails.

Mass communication across multiple user groups. Greenrope allows us to effectively communicate with our users based on their group tasking.

Drip campaigns have been great and work like a charm

Nothing currently that we dislike it GreenRope

Maintaining activities and client follow up

Quick resolution of support issues. Fast response time.

Nothing really. Any issues that come up are resolved quickly.

Increased deliverability.

Its early days but great support so far, Allows us to track potential leads and shows when they have visited our website

Nothing yet, as we have only been using the system for a few weeks

Great for tracking new leads

Email open tracker, sales lead tracking!

I wish you could bcc GR on emails in order to log corespondanve

Shortened the sales cycle, better ongoing customer relations

Greenrope is a very robust CRM with everything you could want... And more!

It has so many features that it might be overkill for my one person operation.

Scheduling appointments and follow-ups.

The ability of the tool is great. It's very powerful once you figure out all the system, however it's not a user-friendly platform. GreenRope enables you to really do a lot of different marketing automation campaigns tied to third party platforms, probably one of the best tools for it on the market.

The fees. Greenrope charges fees when mailing lists are not fully verified. So if there's a user email who's complaint on the list, a fee is charged. When you're dealing with thousands of emails on a list, it's nearly impossible to satisfy every user to ensure that they want the email campaign. The UX and UI is not user friendly at all. The interface needs a revamp.

We're doing marketing automation that's tied into our call center in the Philippines. Once you learn how to use GreenRope it's an awesome tool.

The full feature set that goes way beyond just CRM and Automation. You get so many features for an affordable price. The Support at GR is great, they will help you with just about anything.

I did not like the extra fee for the implementation. For a small business like mine, it is a big undertaking that I have to phase in slowly, I appreciate that they want to get their customers going quickly, but I was not able to take advantage of the initial implementation support in the first 30 days.

My business needed automation to tie the CRM and operations tasks together. With GreenRope I am saving time, not having to do so many manual processes.