Zoho Survey Reviews & Product Details

The intutive interface. It comes with a super user-friendly interface, even a novice can get it and the various themes.

Was finding it a little difficult to figure if the survey is public or not, but the support team helped out.

Immediate feedback on the products being launched by the team. Our team immediately customized sent for the survey instead of building a whole survey app

The buttery smooth UI is really a standout for this product w.r.t competitors. It also gives customizable reports after a survey is completed which helps us to get actionable insights out of it

Nothing much to complain about here. Its a simple to use the product, with lots and lots of features like multiple question types and output analysis to choose from. Happy customer

We are using this as survey creation tool. These survey goes internally in our company as well as to client in order to understand gaps and thus derive insights to work or build further upon

This is very easy to use to sales and marketing purposes. I have used this for marketing this is really helpful to me

I haven't come accross any feature till now which I dislike

It helps in sending sales and marketing communications and making the life easier with predefined templates

Zoho survey provides multiple types of evaluation to analyze the data generated for the survey.

More customization can be added to create questionnaires.

Conducting Internal analysis by getting responses from the employees about suggestions, feedback, worklife, changes etc.

User friendly interface, easy to understand

Little bit lag..in loading may be my internet issue.

No need to train train our employees repeatedly. User friendly interface helps all to operate easily.

Zoho survey take the feedback's through zoho survey and if the user complaints about of the feature it gets resolved in real time in zoho survey you can add png jpeg images as well of the issue you are facing

Zoho survey sometimes don't take the glitch or error or complaints at real time it take time to route it to the right person so it's a lengthy process overall They should reduce the time

Zoho survey is solving the problem it takes the survey what is wrong and what is right so it is easy to understand what actually and end user needs are to full fill

The ticket system for customer support is a very useful feature. The GUI is easy to understand and operate. Integration of survey responses to CRM tools also enables good ise of data.

Although it offers integration with other CRMs, the integration with 3rd party CRMs is not smooth.

I am managing my customers and providing them support and managing queue. I can validate responses, shuffle questions and generate responses from the submissions.

The interface is very simple, a new joinee can also use it easily.

I dont think there is anything yo dislike about it.

Zoho helps in managing the response and easy to use.

After using Zoho our team task is made very easy and smooth because it's provide internal communication feature. You can manage your task and all the projects by single click in this software.

Firstly you use so you have to understand and it's take time to get details how to use. But after that it's very easy and time saving tool everyone should use once at your workplace.

Overall it's great experience after using Zoho because our task is reduced almost 70%. before this tool we manage all our data on paperwork or an online sheet but When using Zoho it's all manage in one place very easy and faster than before.

I was looking for a tool that can implement randomization of questions within pages. Zoho Survey can do this. It is perfect. It is easy to export all the data to SPSS format.

Not really a user-friendly interface. I spent a lot of time getting used to it. Generally, it is not a big problem. Also, it is difficult to move questions within one page and customize embedded reports.

I collected data across student samples with Zoho Survey. I was able to insert questions such as tables, ranges, and ranking. It is a great benefit. Also, Zoho offers free membership for students if you have a student id. Very great approach!

Zoho tool is a great tool that helps our organization create surveys very easily and it also enhances big support by getting instant feedback from the customers. Zoho survey tool also supports many languages which is a great help for everywhere around the world.

The interface of this is little bit tedious and can be made better I guess. It's also difficult to extract the responses individually. Pricing is also little high.

Could able to create multiple forms of the survey during any business events which we want to share with our customers. Quick feedback from the surveys and collective responses were made easier with this tool.

The simplicity of the UI making the survey creation and execution process simple and effective

The customization as per the industry and recommendation basis the past experience could be added

Primary research acrosss industries

If you are willing to go the steep route of its learning curve then it is one of the best tools to conduct surveys. It does not require high IT skills on the user side. I also like that I can import the result in excel form.

In matrix drop-down, certain customization is not possible a bit difficult to use. But looking at the pros I am willing to accept these cons. Also, they can add weekly or biweekly plans because most of the surveys that I conducted were over in less than a week.

I used Zoho to conduct surveys for Lego India and to test its market penetration. I also conduct surveys for my company, mainly for customer feedback and to understand the scope of improvement.

The user experience and report generation for the survey is something which is a very unique experience.

Nothing as such which i don’t love about this tool, in love with this

for conducting an internal and external survey on the various topics. Structured result is something which is very helpfull

- easy UI - ability to do changes in a live survey

Nothing as such, the ease of use and other capabilities are great

Capturing NPS from our customers

The ease of access and ability to create your own customizable surveys to address and assist with any function/task in mind. Great overall piece of software that provides useful features.

At this moment, I havent found anything upsetting or warranting a dislike. Great overall piece of software that only benefits. No further comment at this moment.

I use Zoho Survey to create surveys that we share as a company with our clients, short and long term, to get a better idea of how we performed and recommendations for improvements.

Love the choice of elements build surveys, longer surveys dont just have to feature dropboxes Zoho offers sliders to pick items. As well as a wide choice of selection boxes. This keeps response rates high.

Nothing loving it so far. Brilliant survey system that can be used for so many industries.

Whenever we complete a website design project or even a logo design we ask the client for feedback Zoho allows to do this easily.

We use it to connect with our new clients & better understand their needs in a more interactive manner, generate more business inquiries, know our Teams better by creating a questionnaire around their experience and expectations, etc. The best part is we can choose from a library of well-crafted templates & formats that may be shared with our people through just an email or easy-to-click and fill link. It helps us maximize results by better listening, analyzing based on data received, and improving from time to time to stay updated and make informed decisions.

We have been using it across our organization and teams. It works well and serves the purpose to the fullest. Probably, there's nothing more that we can ask as regular business users. We love it. However, as change is constant, they may keep adding more business cases and templates for everyone's use and making it more widespread.

We use it to collect genuine data that provides analytical tools to improve results and achieve higher productivity & ROI in our business operations. It enables better communication & collaboration.

iTS VERY EASY TO WORK ON. It can handle loads of data

i dont know if there are any downsides to using zoho

I am able to track and keep a record of my daily activities and it alerts you on a planned event if any.

Its verymuch helpful for company purpose to create a survey internally / externally with product based companies

As per my knwoledge and experience nothing missed in this survey rather than they could upgrade some more features into survey like image/ some more options

I don't see any problems in Zoho survey rather than they have the best survey based web/application and its verymuch helpful for the companies/ and also business process is very much improved