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Zoho Survey Logo
Zoho Survey
Effortless Survey Creation
4.4
(842)
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Zoho Survey Reviews & Product Details

Zoho Survey Overview
What is Zoho Survey?

Zoho Survey is an online survey tool that helps businesses and organizations gather feedback from their customers, employees, and stakeholders. It has an extensive range of customization options, including question types, survey themes, and branding options. It also includes real-time reporting, integration with Zoho CRM, and the ability to conduct surveys in multiple languages. Additionally, it offers robust collaboration and sharing tools, making it easier for teams to work together and get the feedback they need.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Zoho Survey Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Survey Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
Zoho Survey Media
Zoho Survey video thumbnail
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Zoho Survey Screenshots
Zoho Survey screenshot 1
Zoho Survey screenshot 2
Zoho Survey screenshot 3
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Zoho Survey screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 11, 2025
Zoho Survey Logo
842 Zoho Survey Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jul 06, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Survey Platform"
What do you like best about Zoho Survey?

It doesn't breaks connection and gives full rewards and it's very reliable.

What do you dislike about Zoho Survey?

Redemption time is late and the rewards are very low.

What problems is Zoho Survey solving and how is that benefiting you?

No problems so big till now but most if surveys are not eligable or closes or doesn't let you compete.

Small Business (50 or fewer emp.)
Apr 07, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great way to get answers and ask things."
What do you like best about Zoho Survey?

I like how you can ask what questions you want to get the information you need to improve things that need improvement.

What do you dislike about Zoho Survey?

Not a whole lot that I can say about not liking it. I would say it could add a bit of color to the layout

What problems is Zoho Survey solving and how is that benefiting you?

It is helping people get answers to things so that they can better improving on things if it is needed.

Small Business (50 or fewer emp.)
Jan 07, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Allows for Effortless Survey Creation & Distribution"
What do you like best about Zoho Survey?

I genuinely like using Zoho Survey against, say, Typeform or Google Forms. Because it makes taking in customer feedback, so, SO easy! Additionally, collaboration features make it easy to work with colleagues on survey design and analysis. 10/10 to Zoho for developing such a wonderful suite of products.

What do you dislike about Zoho Survey?

Honestly nothing! I just wish they lowered prices a bit (1700/month is a bit too much to pay for a survey tool). On the other hand, better integration with mailing tools such as Mailchimp would be a plus.

What problems is Zoho Survey solving and how is that benefiting you?

The alternatives are either too expensive or not worth using at all. Typeform is fine but it's too, minimalist. Google Forms is good but it's too basic. Zoho Survey solves this problem plus offers a wider range of integration.

Small Business (50 or fewer emp.)
Nov 06, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A good option"
What do you like best about Zoho Survey?

It's easy to setup and use. Our team got used to it very fast.

What do you dislike about Zoho Survey?

It's not a problem now but it did not have a free trial.. we would have liked that.

What problems is Zoho Survey solving and how is that benefiting you?

Our main business is web development and graphics, but we also provie digital marketing and seo services, this is were surveys come handy.

Mid Market (51-1000 emp.)
Nov 02, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"User friendly survey creation with customization templates"
What do you like best about Zoho Survey?

Many question types which is based on real time and has an option to share it online view the response with reports accordingly.

What do you dislike about Zoho Survey?

I don't think anything to dislike about this product

What problems is Zoho Survey solving and how is that benefiting you?

1.Affordable pricing that anyone could purchase 2.Integration with Zoho CRM 3.Analysing reports with interactive charts.

Small Business (50 or fewer emp.)
Aug 09, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best survey tool at a reasonable price"
What do you like best about Zoho Survey?

* Customize our templates * Set selective user-set/audiance * Easy to configure with our support tools

What do you dislike about Zoho Survey?

* Few features like file sharing sometimes doesn't work * Better user-friendly pre-defined questions

What problems is Zoho Survey solving and how is that benefiting you?

Helps understand our product market fit based on feedback from users

Mid Market (51-1000 emp.)
Jul 30, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome Product"
What do you like best about Zoho Survey?

Simplicity, it very simple and handy. If you use this you feel it is very simple and usefull product.

What do you dislike about Zoho Survey?

I like it's most of the part but only one cons it works sometime very slowly. Other than this all is good. Best in market.

What problems is Zoho Survey solving and how is that benefiting you?

In you Crete a survey for society. Just like a Google form. This aso provide all the analysis. And data which you can analyse accordingly also

Mid Market (51-1000 emp.)
Jun 08, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho Survey"
What do you like best about Zoho Survey?

Another great app from Zoho. Easy to build surveys with excellent reporting

What do you dislike about Zoho Survey?

I like everything about Zoho Survey, especially that we can use/pay it monthly

What problems is Zoho Survey solving and how is that benefiting you?

When we need to survey either our internal or external customers, Zoho Survey is an essay to use application

Mid Market (51-1000 emp.)
Dec 16, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing survey tool for business use"
What do you like best about Zoho Survey?

Zoho survey offers a lot of features and options to make survey more interactive and give diverse options to user to fill a form. It also is very easy to use and can be used for almost anything related to survey.

What do you dislike about Zoho Survey?

UI can be improved, and it can be made more appealing to ensure that customers are filling the form because of its "coolness". Also, it can be integrated effectively with google sheets to make the experience even better for startups relying on Google suite.

What problems is Zoho Survey solving and how is that benefiting you?

I am taking all my surveys through the Zoho Survey to ensure standardization and also give our customers the same experience every time. I have started getting more reviews and responses after implementing Zoho Survey.

Mid Market (51-1000 emp.)
Oct 19, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use!"
What do you like best about Zoho Survey?

How fast and user-friendly it can be. I have a lot of responsibility and the survey takes very little time.

What do you dislike about Zoho Survey?

Nothing I have to say in a negative way.

What problems is Zoho Survey solving and how is that benefiting you?

Our company uses this survey to collect data from each employee on their preferences in meeting locations, meeting times and other important data

Small Business (50 or fewer emp.)
Jul 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple and easy to use option for surveying"
What do you like best about Zoho Survey?

It is very simple and easy to use. The platform is very intuitive. You can have the survey private and password protected. The data and reports for the collective and individual responses is beneficial for business. You can add your company logo, customize or create your own theme, you can add integrations from other platforms like Google sheets and Zoho CRM, and it's easy to track with Google Analytics or Facebook Pixels.

What do you dislike about Zoho Survey?

The plus plan comes with basically everything you need but in order to have user management and adding additional users, you'd have to get the enterprise plan which ultimately isn't beneficial for small business budgets.

What problems is Zoho Survey solving and how is that benefiting you?

Zoho Survey allows you to retrieve important feedback anonymously from consumers and employees. The data you can collect helps business improves any aspect of your business that you are trying to improve whether it's a product, customer service, employee rentention, and more.

Mid Market (51-1000 emp.)
Jul 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use, visually appealing with vast choice of survey layouts"
What do you like best about Zoho Survey?

The best tool to create surveys with amazing GUI Easy to understand, set up, and use and customize Highly secured and easy to integrate with Mailchimp and Google sheets Improves the quality of the responses Facilitates the users in exporting the survey data in .xls or .cvs With the help of Zoho surveys, it has become very easy to target thousands of respondents in no time Offers a vast range of template designs An ideal choice for the companies looking to collect information through surveys without any hassles Very professional customer & technical team with support in multiple languages

What do you dislike about Zoho Survey?

Challenges in copying two or more surveys together. This involves a lot of manual work in adding every element to take a look at the answers to open-ended questions. Forces the user to buy premium subscription by not offering all the features in the lower packages Very expensive for the students who want to create surveys for their projects It is no possible to capture responses when the administrator is performing upgrades. I face this challenge often while collecting details on Zoho surveys through telephonic conversations.

What problems is Zoho Survey solving and how is that benefiting you?

I use Zoho surveys to conduct surveys related to client satisfaction, employee satisfaction, research study etc. The best part of Zoho surveys is they are highly mobile optimized. Respondents can answers the survey questions on their mobile phones with ease. This increases the response rate as well as the quality of the research

Small Business (50 or fewer emp.)
Jan 27, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best in taking review"
What do you like best about Zoho Survey?

It helps in gathering feedback once we've completed a customer project

What do you dislike about Zoho Survey?

Sometimes layout and theme lacks. Need to improve that

What problems is Zoho Survey solving and how is that benefiting you?

Interface should be more creatinve

Mid Market (51-1000 emp.)
Jan 23, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"User review"
What do you like best about Zoho Survey?

The software is really user friendly. The customization features are much more flexible than other online forms

What do you dislike about Zoho Survey?

The UI can be better. At present the UI is simple

What problems is Zoho Survey solving and how is that benefiting you?

I used this to conduct multiple surveys for my work

Mid Market (51-1000 emp.)
Dec 13, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"zoho survey gives quality consumer opinion my call as a consultant"
What do you like best about Zoho Survey?

zoho survey gives quality consumer opinion in midsize budget to companies to help them increase topline and bottomline and market share market penetration and quality data which is genuine and affordable

What do you dislike about Zoho Survey?

nothing new features and new industries need to be introduced by zoho survey

What problems is Zoho Survey solving and how is that benefiting you?

zoho surveys give quality consumer opinion through genuine feedback and helped my clients improve market share and penetration and improve topline and growth at a affordable price

Small Business (50 or fewer emp.)
Oct 01, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good survey tool for students"
What do you like best about Zoho Survey?

I like a good variety of question types: scale, multiple answers, stars, ranking, etc. Also, you can export data immediately to SPSS format. It is a huge benefit for all who analyse data in SPSS. And you can randomize questions within a survey page in order to eliminate the order bias.

What do you dislike about Zoho Survey?

Design is not the best, quite difficult to start using this tool. I will need to spend some time to get familiar with all functions. Also, it is not comfortable to move questions.

What problems is Zoho Survey solving and how is that benefiting you?

I use Zoho Survey to collect data for social research and for the commercial company. Benefits - integration with other tools, google sheets, fast export into SPSS.

Small Business (50 or fewer emp.)
Sep 18, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"zoho survey is the best way to get feedback from customers"
What do you like best about Zoho Survey?

i love how zoho survey allows me to send beautiful surveys to get their feedback on my services and learn how to improve customer satisfaction

What do you dislike about Zoho Survey?

there’s nothing to dislike about it, all the features that i needed are available at my disposal thanks to zoho survey

What problems is Zoho Survey solving and how is that benefiting you?

i’m getting feedback from my customers to learn how to improve customer satisfaction in my service business

Small Business (50 or fewer emp.)
Jul 30, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"zoho survey is very useful for Multiple Languages Support ."
What do you like best about Zoho Survey?

We can easily share materials from wherever we want,Administration is also made easy there is no need for internet connection in order to collect responses

What do you dislike about Zoho Survey?

It is somewhat expensive for small organizations and interface looks clumsy

What problems is Zoho Survey solving and how is that benefiting you?

Easy to create surveys and built-in reports, as well as interactive charts it is also integrated with other popular business apps.

Small Business (50 or fewer emp.)
Jul 30, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Can create and conduct surveys in a breeze with the use of any of the pre-built template"
What do you like best about Zoho Survey?

The system can still acquire the survey responses even if it is offline or down and lets you upload it when the internet connection is back.

What do you dislike about Zoho Survey?

Cannot open any number of surveys for same app using different survey templates

What problems is Zoho Survey solving and how is that benefiting you?

Zoho's easy sharing capability is very useful and export and import as well as maintenance of data in any format makes zoho different from any other survey apps

Small Business (50 or fewer emp.)
Jul 24, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho CRM and ERP is very good in maintaining customers data"
What do you like best about Zoho Survey?

Generating Payroll and maintaining historical data in CRM is awesome

What do you dislike about Zoho Survey?

Beginner cannot understand the ZOHO ERP solution very quickly

What problems is Zoho Survey solving and how is that benefiting you?

Maintaining attendance of users and genarting monthly payroll of users

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