Zoho Survey Reviews: 4.4/5 — Solid Choice

The simple desgin to create a well-designed surveys that would provide valuable feedback

nothing really it is a solid tool within the Zoho system and suite

allow us to gain valuable feedback from our clients through a well desgined survyies

The Amount of customization that can be done, The Ease of Using & The Implementation process is amazing it comes with 200 + templated which tempes me to keep using the zoho survey platform frequently Zoho also gives a great support to its custome if we are stuck in between the process on their platform and the easiness of integrating zoho survey is super easy and can be done by the inhouse team peoples itself.

Nohting honestly zoho survey there is nothing that i can say to dislike so nothing

It comes with 200+ pre defined designed templated which makes it easier for us to implement the survey and focus on survey more then designing the survey form also its drag and drop features helps us in editing the pre defined templates or make a new survey form from scratch.

zoho survey allow someone with limited or beginners techincal skill to create a well desgined result oriented surveys that could have a direct impact on productivity

nothing yet so far zoho survey have been great

zoho survey is allowing studnets in our universty to contrubite easily to desicions made by the board due to how easy it is to collect valueable feedback from the survyies

it has good arrangements of types and categories for survey. It has wide range of data also

UI is not so attractive and should be user friendly

for customer satisfaction and people managements

Professional CS team, easy to understand and less time consuming

Need to work on app updates as it hangs the software

Helps to find easy solution

It's provide very simple drag and drop interface so I can able to create suveys very quickly.

little complicated to extract survey responses

Using Zoho Survey for my one resturant client, based on the response we can able to improve resturant services.

very standard survey tool that let you gather accurate answers and filter them out

nothing so its really not that complex to have dislikes for it

collecting valuable data to use to improve the service

easy to use survey tool to send out and gather actual usfeul data

nothing so far pretty standard surevy form

collect data

easy to read and understand the ability to give accurate feed back

nothing much a simple survey that acheieve its purpose

collecting accurate data in order to identfiy and fix issues with the platfrom

Different question types. Good data presentation. Survey scoring is a good feature. User-friendly and Easy to use. The payment process for upgrading for a single month is truly basic and simple to do. Canceling the upgrade is also truly simple.

Sometimes the chat feature does not alert you. It would be great if one can include some branding in the surveys for whichever company.

Zoho is an incredible survey tool. I used this every day at work, and it helped our department have an organized approach to keep up with our daily.

A short, crisp and easy navigation platform that allows you to collect feedback in a never before easier manner.

There was nothing we found to dislike about the Zoho Survey, the team is doing wonders.

We use the Zoho Survey to collect feedback from our existing/new clients.

All the integration and seamless transition of tasks that Zoho offers.

Nothing really. It is actually nice. Just except can have smarter AI plug-ins soon.

Surveying folks and stuff

Made a survey on Zoho survey and it is helpful because it made the survey easier. It gathers responses from our clients and can design the survey using our brand color or font. We also setup email notification if someone completed the survey.

We don't see any downside of using Zoho survey. If have question on functionalities etc, Zoho support is always there guiding their clients.

The business problem that Zoho survey is solving for us, first is automation because once you create the survey just get the shareable link & send the link to the participants and they can answer the survey anytime. it also gives us the summary of the answers.

The drag and drop features plus the interface is fun to play with

Nothing at all. Top product, I would 100% recommend

Asking the right questions from customers in the right format and in an interactive way

Ele me ajuda muito no controle e solicitação de demandas de TI de uma forma rapida e sem precisar de muito conhecimento. Otima forma de distribuicao da demanda na equipe

Os relatorios que a versao free disponibiliza é meio complicado de realizar analise e com isso demora um pouco a tomada de decisao por parte da gestao. Ele desloga rapidamente tambem

Realizar e controlar chamados de parte tecnica e de TI. Beneficia a todos pois nao perdemos o controle para realizacao de atividades do dia a dia e com isso melhora o atendimento

Zoho Survey is a powerful tool that offers numerous benefits for conducting surveys and gathering valuable insights. One of its standout features is its user-friendly interface, which makes survey creation and customization a breeze. With a wide range of question types and flexible design options, users can create highly engaging and visually appealing surveys. Zoho Survey also provides advanced reporting and analytics capabilities, allowing users to analyze responses and generate meaningful reports. Additionally, it offers seamless integration with other Zoho apps, making it convenient for data management and collaboration. Overall, Zoho Survey combines ease of use, customization options, and robust analytics, making it an excellent choice for survey research.

One drawback is the limited number of responses allowed per survey in lower-tier plans. This can be restrictive for users with large sample sizes or frequent survey needs. Additionally, the design options, though customizable, may not offer as much flexibility or creativity compared to some other survey tools. Another potential downside is the learning curve for advanced features and reporting, which may require some time and effort to fully grasp. Lastly, customer support can sometimes be slow or less responsive, which can be frustrating for users seeking timely assistance.

It improves my daily life for example:- Firstly, it provides a user-friendly platform that simplifies the process of creating and distributing surveys, saving valuable time and effort.Secondly, its robust analytics and reporting capabilities enable users to extract meaningful insights from survey responses, aiding in data-driven decision-making. Additionally, Zoho Survey's integration with other Zoho apps facilitates seamless data management and collaboration, streamlining workflows. By solving these challenges, Zoho Survey empowers users to efficiently gather and analyze feedback, improve their understanding of audiences, and make informed business decisions based on reliable data

It doesn't breaks connection and gives full rewards and it's very reliable.

Redemption time is late and the rewards are very low.

No problems so big till now but most if surveys are not eligable or closes or doesn't let you compete.

The most helpful thing which i like the most about zoho survey is you have to just drag the question and paste it and you can simply mske questionnaire and it has multiple templates not

Not found any drawback yet everything is simple and easy.

Zoho is making things simple you can prepare your survey in very less time and makes it catchy and attractive by using templates and design and its helps you to increase scale of your business.

Zoho survey remains the best and unique communication medium to convey thoughts and receive responses online for real-time reports for decision-making, planning and project execution.

Its quite interesting that Zoho survey segmented it pricing according to audience gradient; however, the enterprise billing could be subsidised to accommodate upcoming enterprise to benefit from it policies

Majorly, I use Zoho survey for data analysis. As a data analyst, most of my data wrangling are culled from data gathered from responses via this platform. I have heard from a university Don in Nigeria via a conversation that Zoho survey has helped to solve more works as relating to his data collection for excellent academic journals

provides a user-friendly and feature-rich environment for creating, distributing, and analyzing surveys. It offers flexibility, customization options, and robust analytics to gather valuable insights for decision-making purposes.

Limited customisation, complex logics. Limited question types and limited integration. Note that that these challenges may vary depending on individual needs and preferences. Despite these potential challenges, Zoho Survey remains a popular choice

collecting short answers by providing a text field question type. This allows you to ask questions that require brief responses, such as names, addresses, single-word answers, or short phrases.

The best this about Zoho Surey that I like the most is that it is very easy yo share the servey at diffrent platforms by just one click and get that servey aired in no time.

Zoho survey is easy to air but I personally find it tough to make as it has so many categories to choose from it was hard for me to categorise everything I wanted the survey from.

I loke that Zoho Survey is easy to air at diffrent platforms but What I think makes it more accessible is that it ensures high response rate because it makes it easy to complete the servey on phone.

A free version is available. It is easy to integrate with other software in the Zoho Suite. Has pre-designed templates to select from. It also supports customization and simplifies the process of managing surveys

I think the insights and support need some enhancement. Other than that, it's the real deal.

It helps us to save time since it integrates with other productivity software in Zoho Suite such as Doc.

Zoho Survey is one of the platform for creating high quality survey form for everything. with the per avaliable template this make our work faster than before. its so responsive and collect data and process it very accurately.

Zoho Survey tool is best in creating Survey and deploying it. but when its coming is check real time Insights data it has little delay.

Using Zoho Survey we solve the most hectic problem in our business. collection customer feedback and data or other things is different for us in our initial stage but because of zoho Survey we can collect feedback and data easily in few clicks

How easy it is to create complicated logic for surveys, how easy it is to export the data and perform basic analytics even with the free version.

The limit on number of users and visualization possible is limited.

ZS allowed the start up I was working for to create a market assessment survey with complicated logic and also analyse the data easily.

Like how the software is easy to use and sending out surveys to my employees has become so much easier.

There is nothing that I dislike about the tool. Pretty simple for everyone to use.

Reaching out and hearing out the employee point of view.

1) It helps to create survey forms which we can share with our customers to get feedback on our services. 2) Data collected can be extracted to other format also for easy analysis.

We are using it since last 3 to 4 years and we didn't faced any issue with it.

We are in 3pl industry and it is very important to us to keep improving our service quality to achieve customer satisfaction. Zoho survey has enabled us to get feedback from our customers using survey forms.

Zoho Surveys is very easy to use; it was designed to integrate seamlessly with other products in the Zoho suite, it provides all the resources and tools needed to collect data quickly; also so that anyone can use it easily, this platform offers professionally designed templates that allow users to focus on the most important questions to collect the desired information. We can distribute the surveys online or offline, I love its compatibility with mobile devices, I personally use the mobile app frequently and I find it great.

I consider that the acquisition price is a little high but in relation to the quality-price ratio it is worth the investment, from my personal experience it is an excellent tool and provides us with everything we need to create surveys, distribute them and analyze their answers.

With Zoho Survey, we were able to obtain relevant information for our corporate procedures in an agile, effective and simple way through surveys. Now, we have greater versatility to know the satisfaction of our customers, their experience with our products and services, among other things, which has been of great value to us by improving the execution of many of our business processes. Thanks to Zoho Survey, we identify our weaknesses in several areas and make more informed decisions based on real data, which has allowed us to improve the efficiency of our business processes.

Zoho Survey is an excellent survey management software, it is intuitive and flexible with which we can evaluate many situations, get opinions, ideas, knowledge and experiences, from different audiences from which you want to collect data quickly and effectively, I like the ease with which I can create a survey, I like the variety of predefined templates that we have available with Zoho Survey, we can adapt them to different scenarios or situations depending on the need we want to cover, we can download the results obtained in reports for their respective analysis; the multiple customization options and its collaboration functions, its integration with other Zoho tools is one of its great strengths that facilitate the fulfillment of daily tasks without much effort.

No dissatisfaction so far, Zoho Survey is a very flexible and adaptable tool, along with this very easy to use and efficient to collect data from different audiences, it works very well and provides an excellent user experience.

The implementation of Zoho Survey has proved to be very beneficial for our company, as it has allowed us to considerably improve our data collection process. Thanks to this tool, we have been able to analyze a large amount of information related to the processes we execute daily in our IT support operation and other areas in an efficient and effective manner.Zoho Survey provides us with detailed and real-time Reports that have allowed us to identify and correct failures and wrong behaviors in the fulfillment of our daily operational tasks, especially those that directly involve our customers and their level of satisfaction. It is possible to collect their experiences, opinions and feelings in the form of responses that can be very useful in identifying opportunities for improvement and making more informed decisions.

The reason I enjoy using Zoho Survey is because it allows me to easily create surveys and collect data from groups of people quickly and efficiently. The platform offers several templates that can be adjusted to suit our specific needs, which makes the survey creation process even easier. Zoho Survey is a valuable tool because it allows us to learn about other people's opinions, thoughts and experiences, which is very useful for us as a telecommunications service provider. Its great customization capabilities allow us to include our branding which in the end generates a lot of trust from the respondents. The data analysis feature helps us identify patterns and trends, which we can leverage as a resource to improve our processes and services. Finally, another aspect I appreciate about Zoho Survey is its seamless integration with other Zoho tools we use in our company. This makes our daily activities as a work group more efficient and fluid.

Currently, I don't have any negative criticism to highlight about Zoho Survey. There is nothing that I find unpleasant or unfavorable about this tool, as it is extremely efficient and easy to use. In fact, Zoho Survey has been instrumental in improving and consolidating many of our operational processes, which is evidence of its quality and effectiveness. In conclusion, I consider Zoho Survey to be an excellent and highly recommended tool.

Through the surveys we have created in Zoho Survey, we have been able to measure the satisfaction of our customers in critical processes such as service installations, technical support, customer service and quality of service delivery. In addition, we have used Zoho Survey to collect feedback and ideas from our staff regarding the implementation of new operational processes, as well as to update the personal information of all employees.Thanks to the data analysis feature of Zoho Survey, we have been able to examine the collected data easily and make better decisions accordingly. Overall, this tool is very useful for capturing data from both customers and other relevant audiences, its ease of use and effectiveness are the key for everyone to use it seamlessly.

It is easy to use, you can create surveys in minutes and get valuable data almost immediately that can be analyzed to support decision making. Zoho Survey is a tool designed for any type of person regardless of their technological knowledge, I like the user interface, for its ease of use and understanding. Its predefined templates for different specific cases, it has many options to view the reports. zoho survey provides different options to send the survey to the audience. I can share the reports and collaborate with my team.

At the moment I have no negative comments to highlight, there is nothing I dislike about Zoho Survey, it is a very efficient and easy to use tool that has allowed us to effectively strengthen many of our operational processes, it really is a very good tool.

Zoho Survey helped us to create research surveys easily to know customer satisfaction in installation, technical support and customer service processes especially, we also used it to know the opinions and ideas of our staff when setting up or modifying internal operations or including new services, and even to update personal information of our workgroup, Zoho Survey allowed us to easily analyze the collected data to make better decisions. It is really useful for capturing customer data and other respective audiences.