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Zoho Survey
Effortless Survey Creation
4.4

( 842 )

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Zoho Survey Reviews & Product Details

Zoho Survey Overview
What is Zoho Survey?

Zoho Survey is an online survey tool that helps businesses and organizations gather feedback from their customers, employees, and stakeholders. It has an extensive range of customization options, including question types, survey themes, and branding options. It also includes real-time reporting, integration with Zoho CRM, and the ability to conduct surveys in multiple languages. Additionally, it offers robust collaboration and sharing tools, making it easier for teams to work together and get the feedback they need.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Ask Questions about Zoho Survey
What Zoho Survey is best for?
How does Zoho Survey compare to SurveySparrow?
What are the pros and cons of Zoho Survey?
Zoho Survey Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Survey Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
Zoho Survey Media
Zoho Survey video thumbnail
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Zoho Survey Screenshots
Zoho Survey screenshot 1
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Zoho Survey screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 24, 2026
Zoho Survey Logo
842 Zoho Survey Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Aug 06, 2021
 Source
Overall Rating:
5.0
AM
Aditya M.
Consultant
Share
"Best Survey Tool for Small Business"
What do you like best about Zoho Survey?

It's UI is pretty basic and to the point

What do you dislike about Zoho Survey?

Billing Cycle, it' should be more informative

What problems is Zoho Survey solving and how is that benefiting you?

Product information for customer journey

Mid Market (51-1000 emp.)
Aug 02, 2021
 Source
Overall Rating:
5.0
KP
Krinal P.
Software Engineer
Share
"Zoho Survey - excellent way get opinion"
What do you like best about Zoho Survey?

Generally,  Any organization utilizes Zoho Survey to get the needs of their clients and get client feedback when a project is complete. It is a very flexible and handy tool to check either our customers are satisfied or not with our services. Also, we use this tool to interact with international customers that we could not connect via telephone or other media. Zoho Survey provides pipeline and logic features that improve the survey respondent's experience and are straightforward to configure. In addition, it allows us to collect data, which helps us to enhance our product and offer relevant information to our clients.

What do you dislike about Zoho Survey?

Nothing to dislike; the Zoho support team was always there to help us.

What problems is Zoho Survey solving and how is that benefiting you?

Honestly, This is the best online survey tool such that I recommend Zoho survey to use it at least once. You will fulfill your requirements regarding an online survey.

Small Business (50 or fewer emp.)
Jul 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple and easy to use option for surveying"
What do you like best about Zoho Survey?

It is very simple and easy to use. The platform is very intuitive. You can have the survey private and password protected. The data and reports for the collective and individual responses is beneficial for business. You can add your company logo, customize or create your own theme, you can add integrations from other platforms like Google sheets and Zoho CRM, and it's easy to track with Google Analytics or Facebook Pixels.

What do you dislike about Zoho Survey?

The plus plan comes with basically everything you need but in order to have user management and adding additional users, you'd have to get the enterprise plan which ultimately isn't beneficial for small business budgets.

What problems is Zoho Survey solving and how is that benefiting you?

Zoho Survey allows you to retrieve important feedback anonymously from consumers and employees. The data you can collect helps business improves any aspect of your business that you are trying to improve whether it's a product, customer service, employee rentention, and more.

Mid Market (51-1000 emp.)
Jul 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use, visually appealing with vast choice of survey layouts"
What do you like best about Zoho Survey?

The best tool to create surveys with amazing GUI Easy to understand, set up, and use and customize Highly secured and easy to integrate with Mailchimp and Google sheets Improves the quality of the responses Facilitates the users in exporting the survey data in .xls or .cvs With the help of Zoho surveys, it has become very easy to target thousands of respondents in no time Offers a vast range of template designs An ideal choice for the companies looking to collect information through surveys without any hassles Very professional customer & technical team with support in multiple languages

What do you dislike about Zoho Survey?

Challenges in copying two or more surveys together. This involves a lot of manual work in adding every element to take a look at the answers to open-ended questions. Forces the user to buy premium subscription by not offering all the features in the lower packages Very expensive for the students who want to create surveys for their projects It is no possible to capture responses when the administrator is performing upgrades. I face this challenge often while collecting details on Zoho surveys through telephonic conversations.

What problems is Zoho Survey solving and how is that benefiting you?

I use Zoho surveys to conduct surveys related to client satisfaction, employee satisfaction, research study etc. The best part of Zoho surveys is they are highly mobile optimized. Respondents can answers the survey questions on their mobile phones with ease. This increases the response rate as well as the quality of the research

Small Business (50 or fewer emp.)
Jul 20, 2021
 Source
Overall Rating:
5.0
RS
Rickdrieka S.
Ceo
Share
"An amazing low priced service"
What do you like best about Zoho Survey?

The more designs than Google docs or survey.

What do you dislike about Zoho Survey?

I dont this like anything about this platform

What problems is Zoho Survey solving and how is that benefiting you?

It allows me to create leads for my company better

Mid Market (51-1000 emp.)
Jun 09, 2021
 Source
Overall Rating:
5.0
Prachi S. avatar
Prachi S.
Presales Engineer
Share
"Zoho Survey - Most Accessible Tool"
What do you like best about Zoho Survey?

Zoho Survey is one of the easy and user-friendly tool if you know how to create a survey. It is an accessible tool for creating an online survey. By using this, we can easily communicate with other products to fulfill our necessity. One of the best feature of this tool which I liked most that do not require any laptop or personal computer to fill survey because a user can easily fill it from their smartphone.

What do you dislike about Zoho Survey?

To be honest, the Zoho survey serves all its purposes well. I had have not found any issue with receiving any survey.

What problems is Zoho Survey solving and how is that benefiting you?

In our organization, we use this tool to visualize our outcomes in several minutes. Also, we can easily add audio, video, and images as per our requirements to create an interactive survey that makes our customers closer to us.

Mid Market (51-1000 emp.)
Jun 09, 2021
 Source
Overall Rating:
5.0
Sujon R. avatar
Sujon R.
Commercial Officer
Share
"Best Survey System for Social Platform"
What do you like best about Zoho Survey?

One of the best survey system is zoho survey. Really it's work very good. As per my knowledge this zoho survey system is most biggest survey system is digital market.

What do you dislike about Zoho Survey?

Very help this zoho survey platform. This is just awesome and user friendly. Thanks Zoho Survey for make my business easier.

What problems is Zoho Survey solving and how is that benefiting you?

My personal thing is Zoho have no problems. Because What I need and what is my requirements zoho as per robotically solve everything.

Enterprise (> 1000 emp.)
Jun 06, 2021
 Source
Overall Rating:
5.0
KS
Krishna S.
Sales Manager
Share
"Solution for Marketing"
What do you like best about Zoho Survey?

It helps to collect data,survey,analysis for the Company

What do you dislike about Zoho Survey?

Technically error, lot of problems facing for login

What problems is Zoho Survey solving and how is that benefiting you?

It helps to collect data within the Company for analysis, taking test by employees opinion.

Mid Market (51-1000 emp.)
May 14, 2021
 Source
Overall Rating:
5.0
Max S. avatar
Max S.
Human Resources Director North America Sales
Share
"Ease and speed of data collection"
What do you like best about Zoho Survey?

Zoho has provided it tools and magnified the ease of collecting information, thanks to surveys and polls. By tracking results in real-time, statistical analysis, a library of questions allows the formation of a comprehensive and fully customizable questionnaire. Zoho makes everything even easier with the flexibility of use, allows to add audios, videos and even images that makes more interactive surveys and get much closer to our customers and business partners. The access Zoho and review the survey results from any device, as well as the customer support is quite attentive and is always there to solve any inconvenience.

What do you dislike about Zoho Survey?

It has few integrations; it would be amazing to link other networks of work used to customize our work and data collection better. Otherwise, I have no complaints about its tools and functionalities; it has provided just the needed features.

What problems is Zoho Survey solving and how is that benefiting you?

Thee benefits range from ease of use and time saving, where it is possible to assamble questionnaries with exact and personalized questions, statistically analyze the results and structure reports that allow us to highlight the important results and thus denote areas of weakness and strengths with the sole purpose of solving any problems where we are failing and further highlight those areas that our customers have liked about the service we offer.

Small Business (50 or fewer emp.)
Apr 01, 2021
 Source
Overall Rating:
5.0
DD
Don D.
Sales And Marketing Consultant
Share
"it's easy to build. all part of Zoho CRM"
What do you like best about Zoho Survey?

it's easy to build, integrated in Zoho CRM. once completed, it can be analyzed using ZIA

What do you dislike about Zoho Survey?

font, color, needs to look more business like

What problems is Zoho Survey solving and how is that benefiting you?

to make sure we send custom marketing strategies and offerings for different types of customers.