Zoho Survey background blur-sm
Zoho Survey Logo
Zoho Survey
Effortless Survey Creation
4.4
(842)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Zoho Survey Reviews & Product Details

Zoho Survey Overview
What is Zoho Survey?

Zoho Survey is an online survey tool that helps businesses and organizations gather feedback from their customers, employees, and stakeholders. It has an extensive range of customization options, including question types, survey themes, and branding options. It also includes real-time reporting, integration with Zoho CRM, and the ability to conduct surveys in multiple languages. Additionally, it offers robust collaboration and sharing tools, making it easier for teams to work together and get the feedback they need.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Zoho Survey Categories on Findstack
Crevio Logo
Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Zoho Survey Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Survey Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
Zoho Survey Media
Zoho Survey video thumbnail
Zoho Survey 0
Zoho Survey 1
Zoho Survey 2
Zoho Survey 3
Zoho Survey 4
Zoho Survey Screenshots
Zoho Survey screenshot 1
Zoho Survey screenshot 2
Zoho Survey screenshot 3
Zoho Survey screenshot 4
Zoho Survey screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 07, 2025
Zoho Survey Logo
842 Zoho Survey Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Dec 18, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Most powerful surveying tool that I found"
What do you like best about Zoho Survey?

The large variety of question templates that Zoho Survey offered was great.

What do you dislike about Zoho Survey?

The interface looked too old fashioned. Nothing specifically was inconvenient.

What problems is Zoho Survey solving and how is that benefiting you?

I am a student using it for my college business research surveys.

Enterprise (> 1000 emp.)
Dec 15, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good Survey"
What do you like best about Zoho Survey?

this survey is easy and user friendly options

What do you dislike about Zoho Survey?

nothing in specific to dislike on this survey

What problems is Zoho Survey solving and how is that benefiting you?

Annual HR reviews and feedbacks

Small Business (50 or fewer emp.)
Nov 23, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Simple, hassle-free service"
What do you like best about Zoho Survey?

The simplicity in designing and using the surveys

What do you dislike about Zoho Survey?

Interface could be improved. It looks a bit traditional

What problems is Zoho Survey solving and how is that benefiting you?

Bank's branding

Mid Market (51-1000 emp.)
Nov 16, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Excellent."
What do you like best about Zoho Survey?

Zoho Survey allows free trial for us to actually test whether Zoho tools fit the type of survey we wanted to set up. In addition, Zoho tools do not only provide the flexibility we need but are also user friendly and easy to use.

What do you dislike about Zoho Survey?

Features usage are not simplified to tell us which features enable which type of survey questionnaire.

What problems is Zoho Survey solving and how is that benefiting you?

I needed a tool to help me create nestled questionnaires for my thesis research about gap analysis in the logistics industry.

Mid Market (51-1000 emp.)
Nov 13, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Excellent Online Survey Tool - a little limited during trial however"
What do you like best about Zoho Survey?

Very flexible tool. Very easy to design surveys , love the download into CSV which means we can pivot data and mine out the info we require.

What do you dislike about Zoho Survey?

Trial Limit is too small we had hoped to trial for 2-3 weeks with apx 300 surveys per week. Our total customer base is in excess of 130,000 so we need a larger amount to trial

What problems is Zoho Survey solving and how is that benefiting you?

Tarcking both internal and external experiences to address broken process.

Small Business (50 or fewer emp.)
Nov 06, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Zoho is a terrific resource."
What do you like best about Zoho Survey?

Zoho has been an invaluable resource for my business. As a small startup just getting off the ground, staying as lean as possible is a priority. To that end, we conduct all of our market research and product focus grouping ourselves. Zoho's suite of products allow me to present polished, professional surveys to my customers and potential customers.

What do you dislike about Zoho Survey?

The logo could be a bit more professional.

What problems is Zoho Survey solving and how is that benefiting you?

Zoho allows me to tap into the thoughts and preferences of might customers and potential customers. Rather than outsource this market research, Zoho allows me to get a pulse on who is buying my products, what do they want, and how can I serve them better.

Mid Market (51-1000 emp.)
Oct 30, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy setup, great response rate"
What do you like best about Zoho Survey?

Question setup was very easy; there were lots of choices for question format; response view was easy to read, pie charts made results visible.

What do you dislike about Zoho Survey?

Everything functions very well. No complaints.

What problems is Zoho Survey solving and how is that benefiting you?

We are surveying residents for feedback on our community programming.

Mid Market (51-1000 emp.)
Oct 25, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"A cool tool that helps to keep your sales-activities under control"
What do you like best about Zoho Survey?

The free version is already powerful Sync with mobile Nice functionality

What do you dislike about Zoho Survey?

No linkage to Xing or Linkedin for the contacts-section Call-section could be improved

What problems is Zoho Survey solving and how is that benefiting you?

Overview on sales activity. Overview on action plan.

Small Business (50 or fewer emp.)
Oct 12, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Selecting a program for surveys"
What do you like best about Zoho Survey?

Ease of use; ability to easily design my own survey

What do you dislike about Zoho Survey?

Haven't used it enough yet to tell what I don't like

What problems is Zoho Survey solving and how is that benefiting you?

that remains to be seen

Small Business (50 or fewer emp.)
Oct 04, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great tool for survey"
What do you like best about Zoho Survey?

Ease of use.Provides report a the end. Was easy to change the format of the questions. Free trial

What do you dislike about Zoho Survey?

Can't include too much logic in the survey design.

What problems is Zoho Survey solving and how is that benefiting you?

Feedback for Concept test. Was able to get pretty good insight from customers.

Small Business (50 or fewer emp.)
Sep 01, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy like sunday morning"
What do you like best about Zoho Survey?

I’m relatively new to Zoho but it didn’t stop me from doing great stuff already It’s very easy to use and offers great functionality. It allowed me to do anything I could think of in terms of types of questions and deployment.

What do you dislike about Zoho Survey?

The one thing that comes to mind has to do with embedding the survey in our website. When embedding the survey there’s no way to limit people from completing the survey multiple times

What problems is Zoho Survey solving and how is that benefiting you?

We are collecting user feedbacks on a diverse range of services and Zoho Survey enables us to quickly set up a new survey and embed it in our website

Small Business (50 or fewer emp.)
Aug 18, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Excellent expereince"
What do you like best about Zoho Survey?

Overall I'm very please with the option that are offered. There's flexibility, and I'm looking forward to using it to maximize the data I need to capture.

What do you dislike about Zoho Survey?

My process and the interface don't mesh.

What problems is Zoho Survey solving and how is that benefiting you?

I'm doing an initial survey for a food co-op, and the user experience is going well. The mobile versions are work well. I'm excited for the subsequent surveys.

Mid Market (51-1000 emp.)
Aug 15, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great Tool"
What do you like best about Zoho Survey?

The platform is easy to use and understand. It makes data retrieval easy and effortless. Being unfamiliar with survey production, Zoho has taken the stress off and allowed me to focus on other aspects of my job while still being able to retrieve meaningful data.

What do you dislike about Zoho Survey?

I currently don't have any dislikes for this product.

What problems is Zoho Survey solving and how is that benefiting you?

We are currently using Zoho to survey some of our main supporters in order to gauge who they know. This will guide our strategy for cultivation and donor relations moving forward.

Small Business (50 or fewer emp.)
Aug 04, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Survey for a wearable platform"
What do you like best about Zoho Survey?

Its ease of use Friendly and useful reporting

What do you dislike about Zoho Survey?

I have not tried enough the capacities of the software to judge

What problems is Zoho Survey solving and how is that benefiting you?

Marketing study Benefit is to have an idea of the potential our our solution

Small Business (50 or fewer emp.)
Jul 11, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good"
What do you like best about Zoho Survey?

Easy app and customizable surveys. Ideal for muy needs

What do you dislike about Zoho Survey?

Basic design and some features doesnt work well on mobile devices

What problems is Zoho Survey solving and how is that benefiting you?

Customer opinion

Small Business (50 or fewer emp.)
Oct 12, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good product when used the uograded version"
What do you like best about Zoho Survey?

Good design, looks very pretty and easy to fill for customers. For survey designers, it's easy drag and drop. plus when you are using other Zoho products, it makes it so much more convenient.

What do you dislike about Zoho Survey?

You don't get all the Question rules etc. features in the free version. And the paid ones can be pretty expensive. We now use CRM+ which includes a subscription of Zoho Surveys, so we get the upgraded version now,

What problems is Zoho Survey solving and how is that benefiting you?

We try to get students and parents feedback for classes, events, meetings etc. so that we can seek further improvements in our business. While not everyone fills these surveys up, we get a pretty good feedback about our quality of service delivery and also some mishaps which has helped us customize our offerings better.

Mid Market (51-1000 emp.)
May 29, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Excellent Survey Platform "
What do you like best about Zoho Survey?

The platform is very user friendly and discreet. Once the data is collected, it can be presented in n number of ways depending upon one's requirements.

What do you dislike about Zoho Survey?

At times, there were some connectivity issues. This needs to be taken care of.

What problems is Zoho Survey solving and how is that benefiting you?

The data collection and representation has seen a tremendous change - the process has become much more fast and efficient.

Enterprise (> 1000 emp.)
Oct 31, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"My experience of zoho survey"
What do you like best about Zoho Survey?

Zoho Survey is a versatile and user-friendly tool for creating online surveys. What I like best about it is its intuitive interface, which makes survey creation a breeze. The customization options are extensive, allowing for brand consistency, and the analytics features provide valuable insights into responses. With its affordable pricing and integration with other Zoho apps, it's a top choice for businesses seeking to gather valuable feedback. Overall, Zoho Survey simplifies the survey process and delivers meaningful results.

What do you dislike about Zoho Survey?

While Zoho Survey offers a solid set of features, it may benefit from more advanced reporting and data visualization options. Additionally, the user interface, though user-friendly, could be further streamlined for even smoother navigation. Lastly, the free plan's limitations, such as a limited number of responses, may be a drawback for some users.

What problems is Zoho Survey solving and how is that benefiting you?

Resolves the problem of efficiently collecting and analyzing feedback, making it easier for businesses to make informed decisions. This benefits users by improving decision-making, enhancing customer satisfaction, and streamlining data collection processes.

Small Business (50 or fewer emp.)
Aug 23, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"User Friendly Surveys"
What do you like best about Zoho Survey?

Soho Survey is super user friendly. Easy access. Tools are really easy to use and company support is accessible and simple and reliable. It is similar to competitors but a notch above

What do you dislike about Zoho Survey?

There was a veery minor payment issue with Zoho surveys and that is the only issue that we have had when using it. This problem was easily rectified and we have had no further issues

What problems is Zoho Survey solving and how is that benefiting you?

Zoho Survey is giving us the data that we need to appropriately analyze our clients and potential clients in regards to what the current and future needs might be

Mid Market (51-1000 emp.)
Jan 24, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A practical online survey builder"
What do you like best about Zoho Survey?

This budget-friendly survey tool makes it easy to produce surveys, compile results, and seamlessly integrate with 3rd party applications to analyze the collected results.

What do you dislike about Zoho Survey?

The free plan seems to offer limited capabilities, and the mobile-based version also offers limited functionalities in terms of user experience. This is not the most powerful app on the market but it still is a good fit for mid-to-large-scale enterprises

What problems is Zoho Survey solving and how is that benefiting you?

The tool offers ample functionalities to run effective survey programs such as long question selector lists, different types of question categories, question customization functionality, etc. The facility to upload brand logos and customize the templates gives low-end plan holders a good application experience to run personalized surveys.

Visit website