Zoho Survey is an online survey tool that helps businesses and organizations gather feedback from their customers, employees, and stakeholders. It has an extensive range of customization options, including question types, survey themes, and branding options. It also includes real-time reporting, integration with Zoho CRM, and the ability to conduct surveys in multiple languages. Additionally, it offers robust collaboration and sharing tools, making it easier for teams to work together and get the feedback they need.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Training | Documentation |
Languages | English |
The large variety of question templates that Zoho Survey offered was great.
The interface looked too old fashioned. Nothing specifically was inconvenient.
I am a student using it for my college business research surveys.
this survey is easy and user friendly options
nothing in specific to dislike on this survey
Annual HR reviews and feedbacks
The simplicity in designing and using the surveys
Interface could be improved. It looks a bit traditional
Bank's branding
Zoho Survey allows free trial for us to actually test whether Zoho tools fit the type of survey we wanted to set up. In addition, Zoho tools do not only provide the flexibility we need but are also user friendly and easy to use.
Features usage are not simplified to tell us which features enable which type of survey questionnaire.
I needed a tool to help me create nestled questionnaires for my thesis research about gap analysis in the logistics industry.
Very flexible tool. Very easy to design surveys , love the download into CSV which means we can pivot data and mine out the info we require.
Trial Limit is too small we had hoped to trial for 2-3 weeks with apx 300 surveys per week. Our total customer base is in excess of 130,000 so we need a larger amount to trial
Tarcking both internal and external experiences to address broken process.
Zoho has been an invaluable resource for my business. As a small startup just getting off the ground, staying as lean as possible is a priority. To that end, we conduct all of our market research and product focus grouping ourselves. Zoho's suite of products allow me to present polished, professional surveys to my customers and potential customers.
The logo could be a bit more professional.
Zoho allows me to tap into the thoughts and preferences of might customers and potential customers. Rather than outsource this market research, Zoho allows me to get a pulse on who is buying my products, what do they want, and how can I serve them better.
Question setup was very easy; there were lots of choices for question format; response view was easy to read, pie charts made results visible.
Everything functions very well. No complaints.
We are surveying residents for feedback on our community programming.
The free version is already powerful Sync with mobile Nice functionality
No linkage to Xing or Linkedin for the contacts-section Call-section could be improved
Overview on sales activity. Overview on action plan.
Ease of use; ability to easily design my own survey
Haven't used it enough yet to tell what I don't like
that remains to be seen
Ease of use.Provides report a the end. Was easy to change the format of the questions. Free trial
Can't include too much logic in the survey design.
Feedback for Concept test. Was able to get pretty good insight from customers.
I’m relatively new to Zoho but it didn’t stop me from doing great stuff already It’s very easy to use and offers great functionality. It allowed me to do anything I could think of in terms of types of questions and deployment.
The one thing that comes to mind has to do with embedding the survey in our website. When embedding the survey there’s no way to limit people from completing the survey multiple times
We are collecting user feedbacks on a diverse range of services and Zoho Survey enables us to quickly set up a new survey and embed it in our website
Overall I'm very please with the option that are offered. There's flexibility, and I'm looking forward to using it to maximize the data I need to capture.
My process and the interface don't mesh.
I'm doing an initial survey for a food co-op, and the user experience is going well. The mobile versions are work well. I'm excited for the subsequent surveys.
The platform is easy to use and understand. It makes data retrieval easy and effortless. Being unfamiliar with survey production, Zoho has taken the stress off and allowed me to focus on other aspects of my job while still being able to retrieve meaningful data.
I currently don't have any dislikes for this product.
We are currently using Zoho to survey some of our main supporters in order to gauge who they know. This will guide our strategy for cultivation and donor relations moving forward.
Its ease of use Friendly and useful reporting
I have not tried enough the capacities of the software to judge
Marketing study Benefit is to have an idea of the potential our our solution
Easy app and customizable surveys. Ideal for muy needs
Basic design and some features doesnt work well on mobile devices
Customer opinion
Good design, looks very pretty and easy to fill for customers. For survey designers, it's easy drag and drop. plus when you are using other Zoho products, it makes it so much more convenient.
You don't get all the Question rules etc. features in the free version. And the paid ones can be pretty expensive. We now use CRM+ which includes a subscription of Zoho Surveys, so we get the upgraded version now,
We try to get students and parents feedback for classes, events, meetings etc. so that we can seek further improvements in our business. While not everyone fills these surveys up, we get a pretty good feedback about our quality of service delivery and also some mishaps which has helped us customize our offerings better.
The platform is very user friendly and discreet. Once the data is collected, it can be presented in n number of ways depending upon one's requirements.
At times, there were some connectivity issues. This needs to be taken care of.
The data collection and representation has seen a tremendous change - the process has become much more fast and efficient.
Zoho Survey is a versatile and user-friendly tool for creating online surveys. What I like best about it is its intuitive interface, which makes survey creation a breeze. The customization options are extensive, allowing for brand consistency, and the analytics features provide valuable insights into responses. With its affordable pricing and integration with other Zoho apps, it's a top choice for businesses seeking to gather valuable feedback. Overall, Zoho Survey simplifies the survey process and delivers meaningful results.
While Zoho Survey offers a solid set of features, it may benefit from more advanced reporting and data visualization options. Additionally, the user interface, though user-friendly, could be further streamlined for even smoother navigation. Lastly, the free plan's limitations, such as a limited number of responses, may be a drawback for some users.
Resolves the problem of efficiently collecting and analyzing feedback, making it easier for businesses to make informed decisions. This benefits users by improving decision-making, enhancing customer satisfaction, and streamlining data collection processes.
Soho Survey is super user friendly. Easy access. Tools are really easy to use and company support is accessible and simple and reliable. It is similar to competitors but a notch above
There was a veery minor payment issue with Zoho surveys and that is the only issue that we have had when using it. This problem was easily rectified and we have had no further issues
Zoho Survey is giving us the data that we need to appropriately analyze our clients and potential clients in regards to what the current and future needs might be
This budget-friendly survey tool makes it easy to produce surveys, compile results, and seamlessly integrate with 3rd party applications to analyze the collected results.
The free plan seems to offer limited capabilities, and the mobile-based version also offers limited functionalities in terms of user experience. This is not the most powerful app on the market but it still is a good fit for mid-to-large-scale enterprises
The tool offers ample functionalities to run effective survey programs such as long question selector lists, different types of question categories, question customization functionality, etc. The facility to upload brand logos and customize the templates gives low-end plan holders a good application experience to run personalized surveys.