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Methodology
Answering Service Care
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LucroVox
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At a Glance
Overview
Answering Service Care (ASC) is a 24/7 live answering / virtual receptionist and chat service that provides live agents and AI-assisted answering, call forwarding and transfers, message relay (email, SMS, secure messaging), bilingual operators (English & Spanish), custom greetings and hold music,... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
LucroVox is a SaaS voice-AI virtual receptionist that answers inbound phone calls for local service businesses 24/7. It uses human-like AI voices to answer instantly, qualify leads with customizable scripts, book jobs and appointments, dispatch for emergency/same-day service, and integrate with c... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
AI Starter
$40.00
/ month
Starter Chat
$40.00
/ month
Starter (Live Answering)
$40.00
/ month
One-time Setup Fee
$50.00
one-time
AI Small Business
$80.00
/ month
Small Biz Chat
$145.00
/ month
Small Business (Live Answering)
$179.00
/ month
AI Pro
$195.00
/ month
Pro Chat
$245.00
/ month
Pro (Live Answering)
$329.00
/ month
AI Enterprise
$350.00
/ month
Enterprise Chat
$400.00
/ month
Enterprise (Live Answering)
$639.00
/ month
Warm/Cold Campaign Bundles (example)
$750.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Pro
Contact Us
Starter
Contact Us
Enterprise
Contact Us
Pros and Cons
- Published, transparent pricing with clear overage rates
- Flexible plans with no long-term contracts
- Broad integrations including Zapier (7000+ apps)
- Secure messaging and HIPAA-capable features
- Bilingual (English & Spanish) live operators and multilingual AI
- Overage per minute or per chat can become expensive for high volumes
- AI answering is cheaper per minute but may require human escalation for quality
- One-time setup fee adds initial cost
- Limited public detail about supported languages beyond English & Spanish
- No clearly published free trial was found
- Extremely fast answer times (~500ms), minimizing missed callers.
- Human-like voices with multiple voice options for a natural caller experience.
- Customizable scripts, lead qualification, booking/dispatch integrated with calendars/CRMs.
- Tiered plans to scale by monthly call volume and free trials available.
- Designed for local service/field service verticals with emergency and after-hours capability.
- No public dollar pricing on the site, making budgeting harder.
- No clearly visible analytics/dashboard features publicly documented.
- Unclear support for non-English languages or localization.
- No public details on compliance (e.g., HIPAA) or security/data-privacy certifications.
- Company background (founding year, size, headquarters) not disclosed publicly.
Reviewer's Segments
Insufficient data to show segment split
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
7
- Accelo
- Calendly
- Klaviyo
- ServiceNow
- SugarCRM
- Todoist
- Zapier
Total integrations:
1
- Accelo
- Calendly
- Klaviyo
- ServiceNow
- SugarCRM
- Todoist
- Zapier
Top Alternatives
Categories
Common categories include: Virtual Receptionist Services Providers and Contact Center Software.
