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Answering Service Care Reviews — Pricing, Features & The Honest Take
Answering Service Care (ASC) is a 24/7 live answering / virtual receptionist and chat service that provides live agents and AI-assisted answering, call forwarding and transfers, message relay (email, SMS, secure messaging), bilingual operators (English & Spanish), custom greetings and hold music, disaster recovery, web & mobile apps and a client portal. ASC publishes transparent plans with included minutes/chats, clear overage rates, and a broad set of integrations (including Zapier) for appointment, CRM and payment workflows.
| Company | Answering Service Care, LLC |
|---|---|
| Year founded | 1974 |
| Company size | 51-200 employees |
| Headquarters | Margate, Florida, USA |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Phone Support |
| Training | Documentation |
| Languages | English, Spanish |
Answering Service Care Pros and Cons
- Published, transparent pricing with clear overage rates
- Flexible plans with no long-term contracts
- Broad integrations including Zapier (7000+ apps)
- Secure messaging and HIPAA-capable features
- Bilingual (English & Spanish) live operators and multilingual AI
- Overage per minute or per chat can become expensive for high volumes
- AI answering is cheaper per minute but may require human escalation for quality
- One-time setup fee adds initial cost
- Limited public detail about supported languages beyond English & Spanish
- No clearly published free trial was found
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