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Methodology
WhatConverts
4.9
( 154 )
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5.0
(1)
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At a Glance
Overview
Fastmail is a subscription-based hosted email service and productivity suite emphasizing privacy, open standards, and interoperability. It provides email hosting with custom domains, integrated calendar, contacts, file storage, aliases and catch-alls, robust search, rules, offline access, officia... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
WhatConverts is an all-in-one SaaS lead tracking and attribution platform that captures leads from phone calls, web forms, chats, e-commerce and offline events; centralizes lead management; attributes leads to campaigns/keywords/landing pages; provides custom and pre-built reporting including mul... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
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Standard
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Professional
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Individual
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Duo
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Family
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Free trial available
Free plan available
Billing type
Recurring Subscription
Call Tracking
$30.00
/ month
Plus
$60.00
/ month
Pro
$100.00
/ month
Elite
$160.00
/ month
Agency Plan
Contact Us
Pros and Cons
- Strong privacy policy: no ads, no data mining; masked email.
- Open protocols and good interoperability (JMAP, IMAP, CalDAV, CardDAV).
- Comprehensive feature set across tiers: search, rules, scheduled send, snooze.
- Official apps across platforms with offline support.
- Flexible plans (mix & match users, family/duo/individual options).
- Pricing is higher than many competitors.
- No evidence of full zero-knowledge end-to-end encryption across all data.
- Some reviews note lack of live chat support.
- Higher-end features (retention, large storage) reserved for top Professional plan.
- Broad lead capture across phone, forms, chat, eCommerce and offline sources
- Strong attribution and reporting (campaign, keyword, multi-touch customer journey)
- Advanced features including AI insights, call transcription and sentiment analysis
- Extensive integrations with ad platforms, CRMs, forms and reporting tools
- Transparent tiered pricing with included usage credits
- Top-tier features (customer journey, multi-channel attribution) gated to higher plans
- Additional costs for extended recording storage, transcription and premium add-ons
- Dashboard/UI is English-centric with limited full UI localization
- No CLI or open-source offering; no self-hosted deployment option
- Heavy usage above included quotas can increase overall costs
Reviewer's Segments
Small Business
76.47%
Mid Market
23.53%
Enterprise
0.0%
Small Business
85.06%
Mid Market
12.99%
Enterprise
1.95%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Email/Help Desk
- Knowledge Base
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
1
- ApexChat
- BigCommerce
- Calendly
- Dropbox
- HubSpot
- Instapage
- Intercom
- Leadpages
- Pipedrive
- Shopify
- Unbounce
- WooCommerce
- Zapier
Total integrations:
12
- ApexChat
- BigCommerce
- Calendly
- Dropbox
- HubSpot
- Instapage
- Intercom
- Leadpages
- Pipedrive
- Shopify
- Unbounce
- WooCommerce
- Zapier
Top Alternatives
Categories
No common categories found.
Company Details
- By Fastmail Pty. Ltd.
- Located in Melbourne, Victoria, Australia
- Founded in 1999
- By WhatConverts
- Located in Charlotte, North Carolina, USA
- Founded in 2014
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