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Methodology
HappyFox Chat
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At a Glance
Overview
HappyFox Chat is a software that lets users add live chat functionality to their website in just under a minute. With HappyFox, users only have to copy and past the javascript snippet to your website and users can get started. The platform is also intuitively designed and efficient, with unlimite... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Help.com is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be sc... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 3 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$29.00
/ month
Growth
$49.00
/ month
Scale
$149.00
/ month
Scale Plus
$299.00
/ month
No pricing information available
Pros and Cons
- The interface for end-users is pretty sleek
- It converts social media messages and chat messages into support tickets
- You can send customizable customer satisfaction surveys
- Higher pricing with no free tier
- No call management features
- Pricing is flexible but difficult to compare
Not enough data available.
Not enough data available.
Reviewer's Segments
Insufficient data to show segment split
Small Business
60.0%
Mid Market
40.0%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
8
- Asana
- Baremetrics
- GitHub
- HubSpot
- Intercom
- Intuit Mailchimp
- Microsoft Teams
- Pipedrive
- Shopify
- Stripe
- SurveyMonkey
- Trello
- Twilio
- WhatsApp Business
Total integrations:
8
- Asana
- Baremetrics
- GitHub
- HubSpot
- Intercom
- Intuit Mailchimp
- Microsoft Teams
- Pipedrive
- Shopify
- Stripe
- SurveyMonkey
- Trello
- Twilio
- WhatsApp Business
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By HappyFox, Inc.
- Located in Irvine, California, United States
- Founded in 2011
- By Help.com
- Located in Austin, Texas, United States
- Founded in 2014
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