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Methodology
HappyFox Chat
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At a Glance
Overview
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
HappyFox Chat is a software that lets users add live chat functionality to their website in just under a minute. With HappyFox, users only have to copy and past the javascript snippet to your website and users can get started. The platform is also intuitively designed and efficient, with unlimite... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$29.00
/ month
Growth
$49.00
/ month
Scale
$149.00
/ month
Scale Plus
$299.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- The interface for end-users is pretty sleek
- It converts social media messages and chat messages into support tickets
- You can send customizable customer satisfaction surveys
- Higher pricing with no free tier
- No call management features
- Pricing is flexible but difficult to compare
Reviewer's Segments
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
9
- Asana
- Baremetrics
- Calendly
- Freshdesk
- Freshsales
- GitHub
- Helpdesk
- Intuit Mailchimp
- Pinecone
- Shopify
- Stripe
- SurveyMonkey
- TeamViewer
- WhatsApp Business
- WooCommerce
- Zowie
Total integrations:
8
- Asana
- Baremetrics
- Calendly
- Freshdesk
- Freshsales
- GitHub
- Helpdesk
- Intuit Mailchimp
- Pinecone
- Shopify
- Stripe
- SurveyMonkey
- TeamViewer
- WhatsApp Business
- WooCommerce
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By HappyFox, Inc.
- Located in Irvine, California, United States
- Founded in 2011
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