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Methodology
Comm100
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5.0
(1)
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At a Glance
Overview
Comm100 Live Chat helps convert visitors to customers, increase sales and improve customer satisfaction. The platform is perfect for meal-time, and personalized customer engagement and is accessible via the website and mobile app, agents engage more effectively with a choice of powerful tools in... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Help.com is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be sc... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 3 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Live Chat Startup
$39.00
/ month
Live Chat Plus
$69.00
/ month
Omnichannel Gold
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Omnichannel Platinum
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No pricing information available
Reviewer's Segments
Insufficient data to show segment split
Small Business
60.0%
Mid Market
40.0%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
19
- BigCommerce
- Drupal
- Google Analytics
- HubSpot
- Intercom
- Join.me
- Joomla
- Meta for Business
- Microsoft Teams
- Pinecone
- Pipedrive
- Shopify
- Skype
- Slack
- Stripe
- Trello
- Twilio
- Twitter Ads
- Vision Helpdesk
- WooCommerce
- Zapier
- Zendesk
Total integrations:
8
- BigCommerce
- Drupal
- Google Analytics
- HubSpot
- Intercom
- Join.me
- Joomla
- Meta for Business
- Microsoft Teams
- Pinecone
- Pipedrive
- Shopify
- Skype
- Slack
- Stripe
- Trello
- Twilio
- Twitter Ads
- Vision Helpdesk
- WooCommerce
- Zapier
- Zendesk
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Comm100 Network Corporation
- Located in Vancouver, BC, Canada
- Founded in 2009
- By Help.com
- Located in Austin, Texas, United States
- Founded in 2014
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