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Comm100
Ultimate Customer Engagement Platform
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Comm100 Reviews & Product Details

Comm100 Overview
What is Comm100?

Comm100 Live Chat helps convert visitors to customers, increase sales and improve customer satisfaction.  The platform is perfect for meal-time, and personalized customer engagement and is accessible via the website and mobile app, agents engage more effectively with a choice of powerful tools including co-browsing, auto-translation, routing, and audio and video chat.

Company Comm100 Network Corporation
Year founded 2009
Company size 51-200 employees
Headquarters Vancouver, BC, Canada
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What Comm100 is best for?
How does Comm100 compare to Brevo Marketing Platform?
What are the pros and cons of Comm100?
Comm100 Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Comm100 Features
Agent Collaboration
Agent Performance Analytics
Audio and Video Chat
Automated Responses
CRM Integration
Canned Responses
Chat Encryption
Chat History
Chat Routing
Chat Tags
Chat Transcripts
Chat Transfer
Chatbot Integration
Co-Browsing
Custom Branding
Customizable Chat Widgets
Email Integration
Feedback Collection
File Sharing
Mobile Compatibility
Multi-language Support
Offline Messaging
Proactive Chat Invitations
Queue Management
Real-Time Chat
Social Media Integration
Typing Indicators
Visitor Analytics
Visitor Information Dashboard
Visitor Tracking
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Last updated: June 21, 2024

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