Comm100 vs Zendesk Chat

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At a Glance
Comm100 Logo
Comm100
Starting at:
$39.00/month
Zendesk Chat Logo
Zendesk Chat
Starting at:
$49.00/month
Overview
Comm100 Logo
Comm100
Comm100 Live Chat helps convert visitors to customers, increase sales and improve customer satisfaction.  The platform is perfect for meal-time, and personalized customer engagement and is accessible via the website and mobile app, agents engage more effectively with a choice of powerful tools in... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Comm100
View 4 images
Comm100 Screenshots
Comm100 screenshot 1
Comm100 screenshot 2
Comm100 screenshot 3
Comm100 Homepage
Comm100 Homepage
Zendesk Chat Logo
Zendesk Chat
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Chat
View 6 images
Zendesk Chat Screenshots
Zendesk Chat screenshot 1
Zendesk Chat screenshot 2
Zendesk Chat screenshot 3
Zendesk Chat screenshot 4
Zendesk Chat screenshot 5
Zendesk Chat screenshot 6
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Pricing
Comm100 Logo
Comm100
Free trial available
Free plan available
Billing type Recurring Subscription
Live Chat Startup
$39.00
/ month
Live Chat Plus
$69.00
/ month
Omnichannel Gold
Contact Us
Omnichannel Platinum
Contact Us
See all pricing
Zendesk Chat Logo
Zendesk Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
See all pricing
Pros and Cons
Comm100 Logo
Comm100
Pros

Not enough data available.

Cons

Not enough data available.

Zendesk Chat Logo
Zendesk Chat
Pros
  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools
Cons
  • The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
Comm100 Logo
Comm100
Insufficient data to show segment split
Zendesk Chat Logo
Zendesk Chat
Insufficient data to show segment split
Deployment
Comm100 Logo
Comm100
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zendesk Chat Logo
Zendesk Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Comm100 Logo
Comm100
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zendesk Chat Logo
Zendesk Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Comm100 Logo
Comm100
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zendesk Chat Logo
Zendesk Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Comm100 Logo
Comm100
Total integrations: 19
  • Aircall
  • BigCommerce
  • Dropbox
  • Dropbox Business
  • Drupal
  • Duda
  • Facebook
  • Gmail
  • Google Analytics
  • HubSpot
  • Intercom
  • Join.me
  • Joomla
  • Loom
  • Meta for Business
  • Microsoft Excel
  • Pinecone
  • Pipedrive
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Skype
  • Slack
  • TeamViewer
  • Twitter
  • Twitter Ads
  • Vision Helpdesk
  • WhatsApp Business
  • WooCommerce
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho Assist
  • Zowie
Zendesk Chat Logo
Zendesk Chat
Total integrations: 16
  • Aircall
  • BigCommerce
  • Dropbox
  • Dropbox Business
  • Drupal
  • Duda
  • Facebook
  • Gmail
  • Google Analytics
  • HubSpot
  • Intercom
  • Join.me
  • Joomla
  • Loom
  • Meta for Business
  • Microsoft Excel
  • Pinecone
  • Pipedrive
  • Shopify
  • Site123
  • Sitecore Experience Manager
  • Skype
  • Slack
  • TeamViewer
  • Twitter
  • Twitter Ads
  • Vision Helpdesk
  • WhatsApp Business
  • WooCommerce
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho Assist
  • Zowie
Top Alternatives
Comm100 Logo
Comm100
See all alternatives
Zendesk Chat Logo
Zendesk Chat
See all alternatives
Company Details
Comm100 Logo
Comm100
  • By Comm100 Network Corporation
  • Located in Vancouver, BC, Canada
  • Founded in 2009
Zendesk Chat Logo
Zendesk Chat
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007