Zendesk Chat
Instant Customer Support
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(Formerly Zopim)
Top 10 Zendesk Chat Alternatives & Competitors
Paid & Free Alternatives to Zendesk Chat
- Zendesk Support Suite
- Freshdesk
- Zowie
- Freshchat
- HubSpot Service Hub
- Help Scout
- Acquire.io
- Intercom
- Gorgias
- Zoho Desk
4.3
(5,770)
Starting at $49.00/month
There is no deal for this product
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalabl...
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Categories in common with Zendesk Chat:
Frequently Mentioned Pros of Zendesk Support Suite
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4.4
(3,051)
Free plan available
There is no deal for this product
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can depl...
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Categories in common with Zendesk Chat:
Frequently Mentioned Pros of Freshdesk
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
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4.7
(62)
There is no deal for this product
Zowie is an AI-driven customer service automation platform. It's designed to integrate with various messaging channels and CRMs, enabling businesses to automate responses to frequent...
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Frequently Mentioned Pros of Zowie
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4.5
(306)
Free plan available
There is no deal for this product
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highligh...
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Categories in common with Zendesk Chat:
Frequently Mentioned Pros of Freshchat
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4.4
(2,172)
Starting at $50.00/month
There is no deal for this product
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operation...
Learn more about HubSpot Service Hub
Categories in common with Zendesk Chat:
Frequently Mentioned Pros of HubSpot Service Hub
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
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4.4
(401)
Starting at $25.00/month
There is no deal for this product
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.
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Frequently Mentioned Pros of Help Scout
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4.3
(43)
Starting at $500.00/month
There is no deal for this product
Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows an...
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Frequently Mentioned Pros of Acquire.io
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4.5
(2,927)
Starting at $74.00/month
There is no deal for this product
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their ...
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Categories in common with Zendesk Chat:
Frequently Mentioned Pros of Intercom
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4.6
(504)
Starting at $10.00/month
There is no deal for this product
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and ...
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Categories in common with Zendesk Chat:
Frequently Mentioned Pros of Gorgias
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4.4
(5,205)
Starting at $20.00/month
There is no deal for this product
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features...
Learn more about Zoho Desk
Categories in common with Zendesk Chat:
Frequently Mentioned Pros of Zoho Desk
- There are plenty of reporting features that provide customer insights and agent performance data
- A range of templates are available to help you respond to customers quickly and effectively
- You get real-time insights into support operations
- There’s a good free plan for new users
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