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SpatialChat
Connect Virtually, Interact Naturally
4.7
(134)
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SpatialChat Reviews & Product Details

SpatialChat Overview
What is SpatialChat?

Cloud workspace for remote teams to get synchronous work done together

Company SpatialChat, Inc.
Year founded 2020
Company size 11-50 employees
Headquarters Delaware, United States
Social Media
SpatialChat Categories on Findstack
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What SpatialChat is best for?
How does SpatialChat compare to ChatBot?
What are the pros and cons of SpatialChat?
SpatialChat Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SpatialChat Features
Agent Collaboration
Agent Performance Analytics
Audio and Video Chat
Automated Responses
CRM Integration
Canned Responses
Chat Encryption
Chat History
Chat Routing
Chat Tags
Chat Transcripts
Chat Transfer
Chatbot Integration
Co-Browsing
Custom Branding
Customizable Chat Widgets
Email Integration
Feedback Collection
File Sharing
Mobile Compatibility
Multi-language Support
Offline Messaging
Proactive Chat Invitations
Queue Management
Real-Time Chat
Social Media Integration
Typing Indicators
Visitor Analytics
Visitor Information Dashboard
Visitor Tracking
SpatialChat Media
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SpatialChat Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 03, 2024
SpatialChat Logo
134 SpatialChat Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Jan 05, 2023
 Source
Overall Rating:
5.0
IRANDY MARCOS C. avatar
Irandy Marcos C.
Consultor Programas De Ensino A Distância
Share
"Perfect for Virtual Office"
What do you like best about SpatialChat?

We moved to Spatial at the beginning of the pandemic and started using it for 3 purposes: 1. virtual office; 2. showroom for our projects; and 3. training room. It was an amazing way to keep the team connected and bring clients to meet us. And now, with the new Grid functionality, the solution has become amazing because it allows informal get-togethers and more formal meetings with clients.

What do you dislike about SpatialChat?

Hummm... The communication radius between people could be a little smaller, allowing a little more privacy in conversations. Some management features are missing, such as user view control and tool usage report

What problems is SpatialChat solving and how is that benefiting you?

1. The inclusion of information about the range of the conversation; 2. The option of meeting in a Grid format.

Small Business (50 or fewer emp.)
Sep 07, 2022
 Source
Overall Rating:
5.0
MP
Mara P.
Deo
Share
"A transformative virtual experience"
What do you like best about SpatialChat?

I like to see how people get amazed by the experience. For me it was transformative: an before and an after. I don't want to use "zoom" or "meet" or please not "teams" not ever never again. Participation is the key word: I love the way you can interact with other people. It looks like you are organizing an event so similar to the real life but online. I don't want to get back to the other platforms , it became dull. Spatialchat the innovative my company NETI is an innovation consultancy firms its suit us, goes with our way of doing things. Rebel, fun , colorfull !!!

What do you dislike about SpatialChat?

People with a fixed mindset have trouble adapting to the platform. If your participants don't have a playful and joyful personalities, you will find that it is hard to get things done. Advice: prepare your team with some tricks to smooth the adaptation to the platform for grumpy people.

What problems is SpatialChat solving and how is that benefiting you?

I'm running innovation session and makethones

Small Business (50 or fewer emp.)
Jun 29, 2022
 Source
Overall Rating:
5.0
Joaquín Z. avatar
Joaquín Z.
Cofundador Y Miembro De La Comisión Directiva
Share
"So real"
What do you like best about SpatialChat?

I love how Spatialchat makes everything so real. Virtual events are as warm as in-person events with this platform. I love it.

What do you dislike about SpatialChat?

I would love it to be for free. Anyway, I understand the decision.

What problems is SpatialChat solving and how is that benefiting you?

During the pandemic, we wanted to create virtual events but it was kind of boring. When we met SpatialChat everything changed.

Mid Market (51-1000 emp.)
Jun 08, 2022
 Source
Overall Rating:
5.0
Giselle P. avatar
Giselle P.
Senior Instructor
Share
"Positive and enriching experience"
What do you like best about SpatialChat?

Very fluid, welcoming and user-friendly environment.

What do you dislike about SpatialChat?

No dislikes. Very satisfied with the way it is

What problems is SpatialChat solving and how is that benefiting you?

Meeting my learners remotely. helps in managing space and time with an engaging atmosphere

Small Business (50 or fewer emp.)
May 17, 2022
 Source
Overall Rating:
5.0
AG
Alba G.
Founder
Share
"My experience with SpatialChat in workshops or with Family chats are fantastic!"
What do you like best about SpatialChat?

It looks like real life. People meet and listen to others if they are closer. I share presentations, and I do like to have a music point.

What do you dislike about SpatialChat?

That people forget to put micro OFF if they were at zoom. I dislike not having money for using more rooms with the possibility of sharing audio; but it is not a problem from Spatial Chat.

What problems is SpatialChat solving and how is that benefiting you?

Create trust, to make decisions happen in a good environment. I am not benefiting financially; but I would like to. It is a good way to make people feel happy and to go from one site to another.

Mid Market (51-1000 emp.)
Feb 14, 2022
 Source
Overall Rating:
5.0
Jake W. avatar
Jake W.
Education Program Coordinator
Share
"Spatial Chat has worked out its Kinks"
What do you like best about SpatialChat?

Spatial Chat offers a much more organic "happy hour" experience than a typical video chat software. I like that you can change the backgrounds of the breakout rooms. While it takes a minute to learn and a lifetime to master, the user learning curve is far less than Gather. There is a bit of a time difference between the account team and folks in the US, but our new account manager Anna was superb!

What do you dislike about SpatialChat?

While the platform works, the user experience is not good on web browsers other than Google Chrome, and mobile/tablet users seemed hopeless.

What problems is SpatialChat solving and how is that benefiting you?

Happy hours can be much more about networking again, rather than an awkward panel of speakers.

Enterprise (> 1000 emp.)
Jan 04, 2022
 Source
Overall Rating:
5.0
Nestor C. avatar
Nestor C.
Cloud Adoption Director
Share
"Excellent tool for virtual meetings"
What do you like best about SpatialChat?

that you can have a conversation with people near you without disturbing others, also possibility to have multiple youtube channels as that you can see when you want

What do you dislike about SpatialChat?

mobile experience isnt very good, and in some cases camera stop working or dont start if you connect it with zoom

What problems is SpatialChat solving and how is that benefiting you?

online meeting that previously was physical, is the near best way to see a group of people and talk with them like when you go to a conference

Small Business (50 or fewer emp.)
Dec 19, 2021
 Source
Overall Rating:
5.0
YA
Yannis A.
Storyteller
Share
"A great support after a stressy problem"
What do you like best about SpatialChat?

the incredible flexibility of customizing your space. It creates a really warm environment to foster connection,

What do you dislike about SpatialChat?

Nothing yet. 8-). Thank you for listening to your users and adjusting features at a fast pace.

What problems is SpatialChat solving and how is that benefiting you?

it helps me create a warm environment for my coaching and facilitation projects.

Small Business (50 or fewer emp.)
Dec 01, 2021
 Source
Overall Rating:
5.0
Sofía F. avatar
Sofía F.
Coo Y Responsable De Contenidos De Formación
Share
"The best platform for after parties and social experiences !"
What do you like best about SpatialChat?

It is such a different platform to the typical zoom conferences, meet, etc. that participants enter with a different attitude and good disposition. The onboarding is so easy that anyone can participate and enjoy it for the first moment. It's an incredible experience and makes people feel closer in this virtuality living. We have used it to dance, to play games, to chat as if you were in a bar.

What do you dislike about SpatialChat?

I would like to have some ideas or examples for interactions. Sometimes I think I'm not taking advantage of the full potential the platform has. Maybe something i don´t like its that to share a screen its a bit complicated. Another thing can be the prize, that for some countries and in our case it's expensive to afford it if you are planning to do something for a large amount of people.

What problems is SpatialChat solving and how is that benefiting you?

The main problem it solves is the lack of face-to-face experiences and networking or after-party due to the pandemic. Other problem that Spatial solves, its when you need to facilitate dynamics with more than one team at the same time.

Enterprise (> 1000 emp.)
Nov 29, 2021
 Source
Overall Rating:
5.0
Alexandros T. avatar
Alexandros T.
Associate Professor
Share
"An excellent tool for 1 on 1 conversations as well as meeting people in online conferences"
What do you like best about SpatialChat?

SpatialChat brings back some lost spontaneity in online meetings. It's also very easy to use !!!

What do you dislike about SpatialChat?

The max not of 50 persons could hypothetically cause problems

What problems is SpatialChat solving and how is that benefiting you?

We used SpatialChat to complement the classic online meeting tools in the frame of an online conference - It really felt like being in the lobby of conference - approaching people - and e - meeting colleagues in a secure but informal way as well

Mid Market (51-1000 emp.)
Nov 24, 2021
 Source
Overall Rating:
5.0
JG
James G.
E
Share
"Brilliant design that mimics a traditional brick and mortar beautifully"
What do you like best about SpatialChat?

What all you get without making us pay is astonishing

What do you dislike about SpatialChat?

It takes a minute to get down navigating. It's simple for the tech savvy and may be a challenge for the dinosaurs out there

What problems is SpatialChat solving and how is that benefiting you?

Designing the layout skillfully will prevent hiccups and practicing with other teachers before executing to assess user friendliness and minimize lesson plan flaws

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
MM
Marita M.
Founder
Share
"SpatialChat is a refreshing virtual environment"
What do you like best about SpatialChat?

Very interactive, looking cool, super user friendly and great functionalities to create your own look and feel.

What do you dislike about SpatialChat?

As a speaker, it is a 'must' to have double screens in order to see both presentation as well as the responses in the (break out) room. Not all speakers have these facilities.

What problems is SpatialChat solving and how is that benefiting you?

.

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
Mike B. avatar
Mike B.
Driver
Share
"Makes on-line events feel like in-person"
What do you like best about SpatialChat?

That it solves the problem of online networking events in a clean, easy-to-use manner. The fact that it is browser-based and requires almost zero setup is a big benefit.

What do you dislike about SpatialChat?

As it is browser-based, it can be very heavy on CPU, so draining battery-based devices.

What problems is SpatialChat solving and how is that benefiting you?

As each attendee controls where they are, it is as close to an in-person networking event as I have found. Once attendees realise they can control the movement, it really improves the event experience.

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
Brianna S. avatar
Brianna S.
Account Executive
Share
"Dynamic, web-based attendee fav!"
What do you like best about SpatialChat?

My clients and attendees love that they're able to skip to download headache that comes along with other platforms. Onboarding is SO easy. Another highlight is the multiple ways to share content - design assets, videos, gifs, etc. is becoming increasingly important to brands and we're happy to offer SpatialChat as a resolution. Lastly - SpatialChat is always adding new features, making it one of my agency's most dynamic platforms to offer.

What do you dislike about SpatialChat?

We haven't experienced many glitches, especially since attendees check their audio + video before entering the platform, but there is a concern of live support if any issues do arise. A lot of our events are international with off times, so that's something we'll need to explore a resolution for. Additionally, more onboarding notes within the platform throughout the experience would help the event team with questions along the way such as "how do we move around again?" "why can't I hear this attendee?" etc. Not a dislike, but would love to see this platform grow to offer microsite capabilities, registration and more.

What problems is SpatialChat solving and how is that benefiting you?

Web-based AND face-to-face networking is a major win for our team and clients. We want to make the attendee experience totally effortless, and SpatialChat truly focuses on getting attendees into the platform and engaging as fast as possible. SpatialChat also helps us offer a holistic experience - we have control over design, music, speaker management, etc.

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
TA
Tristan A.
Elementary Teacher
Share
"SpatialChat in Elementary Education"
What do you like best about SpatialChat?

I LOVE the proximity feature! Students can only hear other students speaking when they are close to one another.

What do you dislike about SpatialChat?

It isn't easy to end the session; I've found a workaround by setting a timer. Since our class is on Zoom, students cannot hear me speaking on Zoom if I'm in SpatialChat. It would be a cool feature to have if passwords were set for various rooms within Spatial chat. It would prevent students from eavesdropping on other groups.

What problems is SpatialChat solving and how is that benefiting you?

I am solving the problem that Zoom has with its breakout rooms. Students are unable to switch breakout rooms once they are assigned. With SpatialChat, students can wander from group to group. It feels like an actual classroom in a virtual setting.

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
Kim S. avatar
Kim S.
Founder
Share
"Spatial.chat events promote conversations"
What do you like best about SpatialChat?

The variety and flexibility of meeting rooms and interactions.

What do you dislike about SpatialChat?

During conversations the profile bubbles are a bit too small.

What problems is SpatialChat solving and how is that benefiting you?

People new to tech like to use something fun and innovative.

Small Business (50 or fewer emp.)
Nov 17, 2021
 Source
Overall Rating:
5.0
Judy R. avatar
Judy R.
Author, Speaker, Trainer, Coach
Share
"Watch them wander - and wonder :-)"
What do you like best about SpatialChat?

As others here have said, it's fun watching people "settle in" and learn how to use the space: they are usually delighted! It does take a few minutes though, so you'll want to plan a suitable opening activity. Personally, I enjoy carefully choosing the background to be ideal for what I'm planning. For example, in a recent event we used a background with six tables, each with a different coloured carpet underneath. That meant we could say, "To discuss Topic A, move to the blue table," and so on. As the event continued, we noticed a pattern of people moving their avatars to "sit at tables" when they intended to engage in conversation, and to leave them in-between the tables when they were looking around for activity partners, or just mingling. It was delightful, though not surprising, to see the impact of the background metaphor. And then, we changed the background image on the fly. Suddenly, the group felt whisked into space, with no tables or fixed points to orientate around. What a difference!

What do you dislike about SpatialChat?

"Share screen" is a bit awkward, especially when several groups are working in parallel in different parts of the space

What problems is SpatialChat solving and how is that benefiting you?

Events where it's important for the participants to be able to move under their own steam, to choose their own small conversation groups etc, such as collaborative innovation workshops, "soft skills" training, informal meetups, social events Once benefit for organisers, especially trainers, is to be able to gently listen in to the breakout conversations without disrupting them - for example, to check whether people are doing the prescribed activity or just chatting

Small Business (50 or fewer emp.)
Nov 17, 2021
 Source
Overall Rating:
5.0
Julian J. avatar
Julian J.
Ceo
Share
"An amazing platform for virtual training"
What do you like best about SpatialChat?

It is an excellent platform for virtual education or meeting environment. It's like being together in a real space. People can talk to each other just if they are close together, and that is fantastic for doing exercises and small meetings in the same place.

What do you dislike about SpatialChat?

It could get a bit chaotic since people can talk to each other, and it is challenging to make sure everybody is on the same page at the same time. The administrator can't summon people or notice if someone is talking and not paying attention.

What problems is SpatialChat solving and how is that benefiting you?

We are a corporate training company and for some of our programs, Spatial Chat is just perfect. We can split the group, ask them to discuss something, and then continue with the full audience, all in the same place.

Mid Market (51-1000 emp.)
Nov 17, 2021
 Source
Overall Rating:
5.0
NF
Nicolás F.
Bdm
Share
"Spatial Chat is great for online events. We tried it on KTLC2021 and it was amazing!"
What do you like best about SpatialChat?

The background and the many possibilities to interact with others.

What do you dislike about SpatialChat?

Nothing specially. But I would like to see 3D backgrounds in which you could interact, for example, a virtual street market with booths.

What problems is SpatialChat solving and how is that benefiting you?

Networking during online events. The benefit is accurate for this purpose, but always can be improved.

Small Business (50 or fewer emp.)
Nov 16, 2021
 Source
Overall Rating:
5.0
Cleber M. avatar
Cleber M.
Professor Assistente
Share
"Teaching online as never imagined before"
What do you like best about SpatialChat?

SpatialChat is a beautiful experiment of how an online class can happen. You can't compare to other alternatives. SpatiolChat allows students to talk among themselves in the class. Another feature that I like is multiple share screens. No other conference software allowed me to do so. For coding courses, it's an invaluable feature. I would say that SpatialChat is the first tool that enhanced my classes better than my real world classroom teaching. I felt a better teacher using SpatialChat than in some classrooms.

What do you dislike about SpatialChat?

The only feature that I miss in SpatialChat is a dedicated app for mobile devices. The website works on mobile devices, but it could do better if it had a specific app to work with multiple Android and Apple devices.

What problems is SpatialChat solving and how is that benefiting you?

SpatialChat allowed my students to express themselves with the multimedia assets. I can have an actual interactive class without being the only speaker in real-time.