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SpatialChat
Connect Virtually, Interact Naturally
4.7

( 134 )

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SpatialChat Reviews: 4.7/5 — Highly Rated

SpatialChat Overview
What is SpatialChat?

Cloud workspace for remote teams to get synchronous work done together

Company SpatialChat, Inc.
Year founded 2020
Company size 11-50 employees
Headquarters Delaware, United States
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What SpatialChat is best for?
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SpatialChat Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SpatialChat Features
Agent Collaboration
Agent Performance Analytics
Audio and Video Chat
Automated Responses
Canned Responses
Chatbot Integration
Chat Encryption
Chat History
Chat Routing
Chat Tags
Chat Transcripts
Chat Transfer
SpatialChat Media
SpatialChat video thumbnail
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 24, 2026
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134 SpatialChat Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Closest-to-real virtual networking platform!"
What do you like best about SpatialChat?

It is a very flexible platform to communicate as the exactly in-person event! If you want to speak with others, you can move your avatar to others to chat with, or say hi, or even type in the chatting. As an organizer, you don't need to speak all the time to facilitate the conversation where all the people are stuck in the same room (like ZOOM or other video chatting platforms), but the audiences can enjoy their own time. And there are tons of ideas that you can apply for your networking event with games, speed dating as well. And plus, they oraganize every week's lecture on Spatialchat to give you ideas on how to use or emphasize this system.

What do you dislike about SpatialChat?

This is something that they have been already working on according to the Spatialchat team, regarding chatting in Japan is not suitable to the current chatting system. Japanese typing usually contains four different types of characters. Kanji (Chinese character), Hiragana, Katakana, and alphabet. And it takes to convert into each character before you send it out, but with the current chatting system you can't convert to other characters. They just let you send whenever you type there. It won't be a killing problem, but it would be great if you could update the system soon while you are saying this is a multilingual platform.

What problems is SpatialChat solving and how is that benefiting you?

Under the pandemic circumstances, a lot of companies, or organizers were/are trying to find solutions to have "real" communications with others or within their organization. Same as ours, our film festival was also looking for a platform where participants can talk to others IF they want to, or where you don't need to listen to everyone's talk while you are in the same room. SpatialChat brought us a big win with our film festival.

Small Business (50 or fewer emp.)
Nov 17, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Using SpatialChat as a Virtual Biology Laboratory Classroom"
What do you like best about SpatialChat?

Spatial chat provides an engaging virtual meeting experience. The ability of groups to share and speak to each other and move between groups seems superior to "breakout rooms".

What do you dislike about SpatialChat?

I really like SpatialChat, but it is outside of LMS (Bb) so it requires students to click on another link to get there. However, it is easy to share my meeting room link and it is easy for students to enter.

What problems is SpatialChat solving and how is that benefiting you?

It provides a virtual collaborative learning space that is more engaging and gives a greater sense of presence in the classroom. It more realistically simulates being in the science laboratory and working with partners at the same table.

Mid Market (51-1000 emp.)
Nov 16, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"ApatialChat; a new way of meeting"
What do you like best about SpatialChat?

Other than life meetings, this is as close to a personal meeting as possible. The fact that you can add a photo of yourself, modify the background or rooms and create hang out areas with soft music is fantastic.

What do you dislike about SpatialChat?

Some functionality within the different rooms could not be adjusted. Such as the background music or the volume at which it was playing. They said they were working on adding that option, though.

What problems is SpatialChat solving and how is that benefiting you?

This is a way better virtual meeting option than the likes of Zoom and such. It's more versatile and interactive and our members hunanimously agreed with that.

Small Business (50 or fewer emp.)
Nov 15, 2021
 Source
Overall Rating:
4.0
MH
Mattias H.
Research Group Leader
Share
"Nice concept for medium sized international workshops"
What do you like best about SpatialChat?

flexibility to define background images, supported by several browsers, good feature to have different room setups (for audio only, video presentation and ad-hoc gatherings), generally good audio and video quality

What do you dislike about SpatialChat?

the video conference room only allows you to have 5-6 people "on the stage" at the same time, which makes it hard to have questions/discussions with a larger audience. There seems to be no option to define "non-audible" walls in a social gathering map, which leaves you with some problems of interference between different groups chatting (where spatial distance is not always easy to manage)

What problems is SpatialChat solving and how is that benefiting you?

organising a medium sized international workshop, with multiple video presentations, an ad-hoc poster discussion session and a panel discussion.

Small Business (50 or fewer emp.)
Nov 11, 2021
 Source
Overall Rating:
4.0
Vivien H. avatar
Vivien H.
Digital Events Experience Strategist/Trainer/Speaker
Share
"Networking 3.0"
What do you like best about SpatialChat?

Very intuitive, love the platform. Perfect for virtual ice breaker and networking

What do you dislike about SpatialChat?

Not sufficient virtual background , limited feature.

What problems is SpatialChat solving and how is that benefiting you?

Bringing networking closer to in person. Providing guest with a glimpse of metaverse

Small Business (50 or fewer emp.)
Nov 09, 2021
 Source
Overall Rating:
4.0
CM
Craig M.
Founder
Share
"Spatial Rooms beat Zoom fatigue and enhance our platform offering"
What do you like best about SpatialChat?

Spatial Chat beats Zoom fatigue. We integrated it seamlessly via SSO into our EckoEnterprise platform & it's very popular.

What do you dislike about SpatialChat?

Not much. They are committed to improving the product month on month. Some of the larger pricing plans could be more flexible to cater for events.

What problems is SpatialChat solving and how is that benefiting you?

It beats Zoom fatigue and integrates well into our user journeys. SSO gives us the ability for a seamless user journey and is in line with our rigid security requirements for our platform.

Enterprise (> 1000 emp.)
Nov 08, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Clever little app"
What do you like best about SpatialChat?

I like the intuitive design, making more natural interaction settings possible

What do you dislike about SpatialChat?

Still online, and is yet another platform or tool for people to understand and master. Not much french adaptation possible either.

What problems is SpatialChat solving and how is that benefiting you?

Online team brainstorms, informal reunions

Mid Market (51-1000 emp.)
Nov 08, 2021
 Source
Overall Rating:
4.0
Andrea Z. avatar
Andrea Z.
Senior Software Engineer
Share
"Great for conferences and making remote teams closer"
What do you like best about SpatialChat?

The way Spatial broadcasts voice based on avatar distance makes it really simple to form small groups talking about different topics spontaneously. This makes it pretty awesome for virtual conferences as you can easily hop from one group to the other in order to find the one that interests you the most. Put up a background with an office layout with one room per team member and you've regained some of the spountaneous interactions that are lost when only chatting with your colleagues via slack.

What do you dislike about SpatialChat?

The screen sharing support could be improved. It works reasonably well but it lacks resolution (when sharing an IDE it can be difficult to read the text). Sometimes the shared screen window becomes black without any apparent reason and you need to exit/enter in order to fix it.

What problems is SpatialChat solving and how is that benefiting you?

I've participated to many a conference hosted on Spatial and also use it regularly at work to stay in contact with colleagues of my remote team. It is definitely the more spontaneous audio/video chat solution I've tried.

Small Business (50 or fewer emp.)
Oct 29, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"New ways of having online symposia"
What do you like best about SpatialChat?

Different from zoom, more interactive and has some easy customization

What do you dislike about SpatialChat?

The fact that there is no recording and transcripts integrated

What problems is SpatialChat solving and how is that benefiting you?

We experimented with new ways of having arts administration conferences, having scholars and students connect and network

Mid Market (51-1000 emp.)
Oct 29, 2021
 Source
Overall Rating:
4.0
Renata  T. avatar
Renata T.
Employee Experience Pleno (Foco Em Dados, Engajamento E Cultura)
Share
"Great connection, poor analytics"
What do you like best about SpatialChat?

The autonomy of the user to walk into the spaces.

What do you dislike about SpatialChat?

Poor analytics. We don't have data from the engagement of the users in each day or event.

What problems is SpatialChat solving and how is that benefiting you?

Create a better personal connection within the remote employees.

Small Business (50 or fewer emp.)
Oct 29, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Useful tool in an hybrid working mode"
What do you like best about SpatialChat?

I like the visual representation of a virtual workspace. It's easy to see in a second who's here, who's available to chat.

What do you dislike about SpatialChat?

Some of my colleagues have audio issues, it also lacks of some useful keyboard shortcuts.

What problems is SpatialChat solving and how is that benefiting you?

It avoids the silo we had in zoom. People can share the same visual workspace but the sound is only limited to local members. It's then possible to have several discussions at the same time without disturbances. It's also very easy to initiate discussions with other teams just by moving the avatar close to them.

Mid Market (51-1000 emp.)
Aug 25, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good for virtual sessions !!"
What do you like best about SpatialChat?

The interaction options available are better than other mediums. It is as close to an in-person experience as it can get.

What do you dislike about SpatialChat?

I haven't faced many issues yet using SpatialChat, but I have heard from my colleague that there is scope for improvement in the analytics aspect.

What problems is SpatialChat solving and how is that benefiting you?

We can connect remotely with different stakeholders, easing out our day-to-day operations.

Small Business (50 or fewer emp.)
Jul 01, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Innovative solution"
What do you like best about SpatialChat?

I think this was the most natural digital networking platform that we have worked with and our customers loved it

What do you dislike about SpatialChat?

Lack of analytics and cannot get leads for sponsors

What problems is SpatialChat solving and how is that benefiting you?

Natural networking in a digital environment

Mid Market (51-1000 emp.)
Nov 11, 2021
 Source
Overall Rating:
3.0
WH
Wahyudi H.
Chair Of Ieee Indonesia Section
Share
"My experiences"
What do you like best about SpatialChat?

Its almost like virtual networking in the normal situation

What do you dislike about SpatialChat?

Our user seems could not use it properly due to lack of tutorial before join the chat. Lack of Virtual Background

What problems is SpatialChat solving and how is that benefiting you?

No, just networking