Avochato Reviews & Product Details

I like that this product allows me to quickly follow up with a number of candidates at once. It's useful for interview scheduling as well as follow on emails and phone calls.

If people call the phone number in response to a text, that doesn't work well. If there was a way to forward the calls to my cell, that would be ideal.

I used it to increase my response rate on outreach.

User friendly and personalized to meet our business' needs. There are continuous improvements to the program. The support team is easy to work with. I like how all users can receive a phone call from the caregiver and multiple people can answer the call or decline the call. When you answer a phone call. I like how there is a notification when someone has picked up the call.

Mobile app has issues, such as not updating when there are new conversations received. I dislike the inconsistency with answering phone calls. There are times when it says that someone picked up the call, and there are times when it doesn't say that but when you answer, there is already a team member speaking with the caregiver.

Avochato has improved many functions that seems very personalized to our business. We can see who's typing when using Avochato on the desktop, which prevents us from sending our caregivers duplicate messages. Having a mobile app and desktop version to use benefits us to work on the go and from anywhere.

I like the fact that I can send out a broadcast to many people but also that I can schedule when it can be sent.

The fact that when I click on "messages" I can see those messages I sent as well as the responses. I think there should be another folder for messages sent.

Contacting multiple customers at once. Same benefit.

The Avo team is very communicative & prompt

Pricing can be on the high side, but overall a great product.

Avochato helps us communicate with our customers efficiently via text, which is a hard tool to come across.

Using the product and getting setup was incredibly easy. The interface was intuitive and everything just worked. Adding users and managing templates was a breeze.

For our model and customers, it wasn't effective though we did identify bad numbers pretty quickly.

For us we couldn't solve our responsiveness with this but we are considering using it for a different part of our business.

From a business perspective, this allows us to quickly and efficiently maintain contact with our 100s of partners working in the field. Texting is the quickest and easiest format to communicate. Avachato has been a welcome blessing to our business.

The lack of aut o refresh can be a bit frustrating.

Instant communication with our 1oos of partners working in the field

The ease of importing contacts, the fact that you can have more than one phone number - which helps when you have more than one project going on, the technical support Avochato provides.

When broadcasting texts, I wish there was a way to select the "assignee" - that way the responses will automatically go to me.

making sure technicians are onsite and answering any questions they have. benefits is that my coworker and I can both read the messages, so if one of us are away, the other can cover!

Avochato gives us another avenue to access our clients which has become invaluable. Texting is a more widely used form of communication and it allows us to connect with our clients much easier over just calling them constantly.

I would like to see more options for organization of our conversations. We are reaching out to 40 clients at a time and it can be hectic trying to manage all of those conversation will little ability to organize them.

We reach out clients through phone and email but never through text. Avochato gave us that ability which allows us to reach people we weren't able to before.

I like how you can save contacts! There are many fields for information too!

I wish there was a place where I could save messages so I can just copy them in there

We are notifying our customers of their deliveries.

Easy to use, get good results, good support

limit on characters per credit make sending complete info difficult

Alternative method of reaching potential clients. Good feedback

Really liked the convenient user format. Would recommend it

Nothing in particular. We used it and were happy

Getting texts to mass market and then engaging in responses

Avochato allows you to get in touch with who you need to in the most simple way. Response rates are higher and with ease.

Platform can be a little difficult to manage with the organization of text lists.

Getting in touch and reach outs are more effective. Response rates improved.

Easy and simple to use. Text pops up so you can't miss it and alerts you.

I would like for it to be able to be used in an app and not an open tab.

We are reaching a wider range of busy customer that don't have time to sit by a computer.

I like that the interface is easy to use and easy to filter the results I want to see.

I dislike that I can not get rid of the last conversation that occurred on the right side of my screen if it is not in a closed status.

It just adds one more point of contact for our customers to get a hold of us.

Everything works great. I like that you can assign people to their phone number once they have submitted an issue.

It’s a little laggy when a lot of chats are present. Also the mobile app leaves out a lot of essential features

Text-based customer support

The ease of use.. I will miss spread sheet though after June.

Getting rid of spreadsheet. Like the old style. Am sure new will be fine

Recruiting

The ability to broadcast messages to a group and track messages.

No ability to group/sort messages by groups

Ability to communicate with consumers through messaging. Better contact rates with messaging

Ability to blast and have a nice user interface.

Lots of small things that don't work how they should, started using other platforms such as digits as well

Texting musician's fans is 10x more effective than other social medias

Avochato is a great, simple texting platform. I wouldn't look for any flashy, exciting features from it, it's moreso you get what you expect

There were quite a few bugs that popped up on many occasions. There were instances where numbers wouldn't paste correctly, texts wouldn't go through, the site wouldn't load, etc.

It definitely gets the job done as a texting/calling website.

I love that Avochato allows users to send broadcast text. This feature is very helpful and speeds up the process of sending multiple texts at once. I also like that Avochato allows you to schedule texts for later dates and times as sometimes things need to be sent to our employees at a later scheduled, but specific time.

I do not like how Avochato does not allow group texts. It also glitches a lot and can cause issues with sending texts, sending photos, and loading. Getting photos of Avochato proves to be an issue as well. Sometimes they will not load and send, and you have to drag them off a desktop versus copying and pasting with services like iMessage.

We use Avochato to communicate with all of our part time employees. We use it to send and receive photos of uniforms, ask if our employees are on site, and answer any other outlier questions.