Unclaimed: Are are working at Avochato ?
Avochato is a live chat and messaging software for companies of all sizes. It offers customer review management, response management, review monitoring, and reporting functionalities within a single platform. It is versatile enough to cater to various industries, including insurance, home care, real estate, auto dealerships, logistics, delivery services, and e-commerce.
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Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Compare Avochato with other popular tools in the same category.
Avochato has a great interface that is very easy-to-use and great for sales teams. I love that it has flawless auto-assignment rules along with solid reporting to show who is responding to their leads in the system the quickest. We are also very happy with the way that new users can quickly learn the program in a matter of just a few minutes after a quick training w/ myself.
Have not really found a dislike just yet. Great service at a great price! Happy with everything that Avochato is able to do for us.
We are solving the issue of having to manually assign new leads to sales people as they come in. Avochato takes care of this process easily and quickly for us. Avochato works well to give us more power to have flexibility and transparency into our SMS Marketing Campaigns on a monthly basis.
I love how easy it is to communicate with people in the app! It is also very easy to communicate with people on the website. Makes communication very easy when you’re trying to communicate with a lot of people.
Nothing it’s honestly great. Nothing really to change. The only thing That would be good for changing is having a way to copy and paste more efficiently.
More efficient comminication! Easier to text a massive amount of people in a short amount of time.
Easy to use for staff and easy to train volunteers to use! We have been able to connect with so many of our church members through the text conversations (via Slack integration), and keyword setup for ongoing subscriptions.
There hasn't been anything that we have had trouble with after using Advochato! We have really enjoyed our experience and look forward to using even more features in the future!
We are connecting people in our large group gathering to be able to text in prayer requests, questions, and/or using the keyword function for daily devotionals, next steps, and so much more!
It is super easy to use, you don't need an army of volunteers/employees to use it. The pricing tiers are easy and transparent, and their technical help is so fast and great. They even texted me to let me know I was going over my plan so I didn't overspend.
I don't have much improvement to the tool.
We have used it for client engagement, for political mobilizing, and for team coordinating. The tool saved us time, and it was key to keep engagement and respond to questions we didn't know the subjects had.
This really helps businesses improve communications with their Customer
The UI could be better. Everything else is good
Communications with customers is much faster and easier now.
Automated responses, voicemail option, tagging
Could be a more detailed walk-through, but otherwise good
Mass text messaging is very helpful.
I like the fact that Avochato integrates with Slack so that I get instant notification even if I'm not logged into Avochato at the time. I also like the ability to create canned responses templates which really speeds up customer request processing which in turn helps improve overall customer service.
It would be nice to be able to filter incoming phone call notifications and only have SMS text messages and and web chat messages be displayed.
SMS and web live chat integration.
The software is super slick and very reliable. The speed and ease of setting up a campaign and importing large CSV files is top notch. The CRM data is auto-populated and works flawless. The best part is how quickly Avochato customer service replies to requests and helps out.
The website widget is not the best for mobile push notifications.
Mass Broadcast texts to clients and gaining repeat buyers
Its so easy to send out broadcasts and be able to text employees during busy hours. Its easy for everyone in the department to see what someone sent or if we have been in contact with the same person before. I like that you can use it on your phone or a desktop.
Sending a picture would be better if you could just copy and paste rather than send as an attachment. Read receipts would be great too!
Being able to communicate in masses and being able to see history of conversations helps a lot! Most people prefer to be texted rather than called and it has cut down on our outbound calls.
So easy to use - they made a great product. I taught myself how to use it in an hour and my team was off to the races even faster. It’s helped us close more business - well worth the cost.
Haven’t had any problems either Avochato yet - customer support has answered all our questions right away
This has changed the way we communicate with our customers across sales and customer support. We used to leave voicemails and never hear from customers again - now we use Avochato and we are reaching customers 5x more than previously and closing deals in weeks instead of months. Customer support can handle more inquiries - Avo is a game changer