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Avochato
Streamlined Business Texting
4.4

( 198 )

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Avochato Reviews & Product Details

Avochato Overview
What is Avochato?

Avochato is a live chat and messaging software for companies of all sizes. It offers customer review management, response management, review monitoring, and reporting functionalities within a single platform. It is versatile enough to cater to various industries, including insurance, home care, real estate, auto dealerships, logistics, delivery services, and e-commerce.

Company Avochato, Inc.
Year founded 2015
Company size 11-50 employees
Headquarters San Francisco, California, United States
Social Media
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Crevio
Sponsored
5.0

( 1 )

$29.00/month
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Ask Questions about Avochato
What Avochato is best for?
How does Avochato compare to LiveChat?
What are the pros and cons of Avochato?
Avochato Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Avochato Features
Agent Collaboration
Agent Performance Analytics
Audio and Video Chat
Automated Responses
CRM Integration
Canned Responses
Chat Encryption
Chat History
Chat Routing
Chat Tags
Chat Transcripts
Chat Transfer
Chatbot Integration
Co-Browsing
Custom Branding
Customizable Chat Widgets
Email Integration
Feedback Collection
File Sharing
Mobile Compatibility
Multi-language Support
Offline Messaging
Proactive Chat Invitations
Queue Management
Real-Time Chat
Social Media Integration
Typing Indicators
Visitor Analytics
Visitor Information Dashboard
Visitor Tracking
Avochato Media
Avochato video thumbnail
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Avochato Screenshots
Avochato screenshot 1
Avochato screenshot 2
Avochato screenshot 3
Avochato screenshot 4
Avochato screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 17, 2025
Avochato Logo
198 Avochato Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Mar 19, 2019
 Source
Overall Rating:
5.0
William F. avatar
William F.
Vice President Of Sales
Share
"Great Texting Platform for Teams!"
What do you like best about Avochato?

Avochato has a great interface that is very easy-to-use and great for sales teams. I love that it has flawless auto-assignment rules along with solid reporting to show who is responding to their leads in the system the quickest. We are also very happy with the way that new users can quickly learn the program in a matter of just a few minutes after a quick training w/ myself.

What do you dislike about Avochato?

Have not really found a dislike just yet. Great service at a great price! Happy with everything that Avochato is able to do for us.

What problems is Avochato solving and how is that benefiting you?

We are solving the issue of having to manually assign new leads to sales people as they come in. Avochato takes care of this process easily and quickly for us. Avochato works well to give us more power to have flexibility and transparency into our SMS Marketing Campaigns on a monthly basis.

Mid Market (51-1000 emp.)
Mar 14, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very good!"
What do you like best about Avochato?

I love how easy it is to communicate with people in the app! It is also very easy to communicate with people on the website. Makes communication very easy when you’re trying to communicate with a lot of people.

What do you dislike about Avochato?

Nothing it’s honestly great. Nothing really to change. The only thing That would be good for changing is having a way to copy and paste more efficiently.

What problems is Avochato solving and how is that benefiting you?

More efficient comminication! Easier to text a massive amount of people in a short amount of time.

Mid Market (51-1000 emp.)
Mar 14, 2019
 Source
Overall Rating:
5.0
Adam E. avatar
Adam E.
Student Minister
Share
"Avochato for new churches! "
What do you like best about Avochato?

Easy to use for staff and easy to train volunteers to use! We have been able to connect with so many of our church members through the text conversations (via Slack integration), and keyword setup for ongoing subscriptions.

What do you dislike about Avochato?

There hasn't been anything that we have had trouble with after using Advochato! We have really enjoyed our experience and look forward to using even more features in the future!

What problems is Avochato solving and how is that benefiting you?

We are connecting people in our large group gathering to be able to text in prayer requests, questions, and/or using the keyword function for daily devotionals, next steps, and so much more!

Small Business (50 or fewer emp.)
Mar 14, 2019
 Source
Overall Rating:
5.0
Alejandro P. avatar
Alejandro P.
Political Director / Coo
Share
"I didn't know this tool, and now that I do, I LOVE IT"
What do you like best about Avochato?

It is super easy to use, you don't need an army of volunteers/employees to use it. The pricing tiers are easy and transparent, and their technical help is so fast and great. They even texted me to let me know I was going over my plan so I didn't overspend.

What do you dislike about Avochato?

I don't have much improvement to the tool.

What problems is Avochato solving and how is that benefiting you?

We have used it for client engagement, for political mobilizing, and for team coordinating. The tool saved us time, and it was key to keep engagement and respond to questions we didn't know the subjects had.

Mid Market (51-1000 emp.)
Mar 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It is really handy and works great"
What do you like best about Avochato?

This really helps businesses improve communications with their Customer

What do you dislike about Avochato?

The UI could be better. Everything else is good

What problems is Avochato solving and how is that benefiting you?

Communications with customers is much faster and easier now.

Mid Market (51-1000 emp.)
Mar 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very useful app"
What do you like best about Avochato?

Automated responses, voicemail option, tagging

What do you dislike about Avochato?

Could be a more detailed walk-through, but otherwise good

What problems is Avochato solving and how is that benefiting you?

Mass text messaging is very helpful.

Mid Market (51-1000 emp.)
Mar 12, 2019
 Source
Overall Rating:
5.0
Robson G. avatar
Robson G.
Business Virtual Assistant
Share
"Avochato review."
What do you like best about Avochato?

I like the fact that Avochato integrates with Slack so that I get instant notification even if I'm not logged into Avochato at the time. I also like the ability to create canned responses templates which really speeds up customer request processing which in turn helps improve overall customer service.

What do you dislike about Avochato?

It would be nice to be able to filter incoming phone call notifications and only have SMS text messages and and web chat messages be displayed.

What problems is Avochato solving and how is that benefiting you?

SMS and web live chat integration.

Small Business (50 or fewer emp.)
Mar 12, 2019
 Source
Overall Rating:
5.0
Eddy R. avatar
Eddy R.
Sales Director
Share
"Amazing Tech!"
What do you like best about Avochato?

The software is super slick and very reliable. The speed and ease of setting up a campaign and importing large CSV files is top notch. The CRM data is auto-populated and works flawless. The best part is how quickly Avochato customer service replies to requests and helps out.

What do you dislike about Avochato?

The website widget is not the best for mobile push notifications.

What problems is Avochato solving and how is that benefiting you?

Mass Broadcast texts to clients and gaining repeat buyers

Mid Market (51-1000 emp.)
Dec 27, 2018
 Source
Overall Rating:
5.0
HS
Haley S.
Admin
Share
"Very easy to use! "
What do you like best about Avochato?

Its so easy to send out broadcasts and be able to text employees during busy hours. Its easy for everyone in the department to see what someone sent or if we have been in contact with the same person before. I like that you can use it on your phone or a desktop.

What do you dislike about Avochato?

Sending a picture would be better if you could just copy and paste rather than send as an attachment. Read receipts would be great too!

What problems is Avochato solving and how is that benefiting you?

Being able to communicate in masses and being able to see history of conversations helps a lot! Most people prefer to be texted rather than called and it has cut down on our outbound calls.

Small Business (50 or fewer emp.)
Dec 06, 2018
 Source
Overall Rating:
5.0
AR
Andy R.
Founder
Share
"Game Changer"
What do you like best about Avochato?

So easy to use - they made a great product. I taught myself how to use it in an hour and my team was off to the races even faster. It’s helped us close more business - well worth the cost.

What do you dislike about Avochato?

Haven’t had any problems either Avochato yet - customer support has answered all our questions right away

What problems is Avochato solving and how is that benefiting you?

This has changed the way we communicate with our customers across sales and customer support. We used to leave voicemails and never hear from customers again - now we use Avochato and we are reaching customers 5x more than previously and closing deals in weeks instead of months. Customer support can handle more inquiries - Avo is a game changer