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Avochato
Streamlined Business Texting
4.4

( 198 )

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Avochato Reviews & Product Details

Avochato Overview
What is Avochato?

Avochato is a live chat and messaging software for companies of all sizes. It offers customer review management, response management, review monitoring, and reporting functionalities within a single platform. It is versatile enough to cater to various industries, including insurance, home care, real estate, auto dealerships, logistics, delivery services, and e-commerce.

Company Avochato, Inc.
Year founded 2015
Company size 11-50 employees
Headquarters San Francisco, California, United States
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What Avochato is best for?
How does Avochato compare to Zoho SalesIQ?
What are the pros and cons of Avochato?
Avochato Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Avochato Features
Agent Collaboration
Agent Performance Analytics
Audio and Video Chat
Automated Responses
CRM Integration
Canned Responses
Chat Encryption
Chat History
Chat Routing
Chat Tags
Chat Transcripts
Chat Transfer
Chatbot Integration
Co-Browsing
Custom Branding
Customizable Chat Widgets
Email Integration
Feedback Collection
File Sharing
Mobile Compatibility
Multi-language Support
Offline Messaging
Proactive Chat Invitations
Queue Management
Real-Time Chat
Social Media Integration
Typing Indicators
Visitor Analytics
Visitor Information Dashboard
Visitor Tracking
Avochato Media
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Avochato Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 23, 2026
Avochato Logo
198 Avochato Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Apr 17, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"More Beneficial Than I Expected"
What do you like best about Avochato?

The fact that consumers can text us directly from our paid Google ads without even visiting out site. I assumed we'd get a few texts here and there from this, but many more people have used this as an initial contact point than I would have expected.

What do you dislike about Avochato?

There isn't anything specific I don't like. I would love if a service like this could incorporate all like communication methods into its platform, chat, messenger, etc.

What problems is Avochato solving and how is that benefiting you?

We are using Avochato to communicate with people who may not have contacted is normally. They can begin a conversation directly from our ppc ad without even having to visit our website. The more points we can create to initiate or invite contact, the better.

Small Business (50 or fewer emp.)
Apr 17, 2018
 Source
Overall Rating:
5.0
KM
Krystina M.
Founder
Share
"Avochato"
What do you like best about Avochato?

This program is a very convenient way to contact our guest

What do you dislike about Avochato?

Does not save draft messages. When I type a text and click anywhere else it loses everything I wrote

What problems is Avochato solving and how is that benefiting you?

Easiest way to get get a quick response from our guests

Mid Market (51-1000 emp.)
Apr 17, 2018
 Source
Overall Rating:
5.0
AB
Ashley B.
Founder
Share
"I love this,eI use it for work, it's amazing! "
What do you like best about Avochato?

How easy it is to message someone. You don't have to call!

What do you dislike about Avochato?

Nothing , I love itz it's so easy to use.

What problems is Avochato solving and how is that benefiting you?

I work with F2Onsite and it helps a lot when I can't call out to that specific number.

Mid Market (51-1000 emp.)
Apr 17, 2018
 Source
Overall Rating:
5.0
CW
Cindy W.
Founder
Share
"Quick easy contact"
What do you like best about Avochato?

I can send messages quickly to several people at one time.

What do you dislike about Avochato?

I would like to be able to see when the recipient has read the message

What problems is Avochato solving and how is that benefiting you?

Contact with many techs without having to give out individual phone numbers

Small Business (50 or fewer emp.)
Apr 17, 2018
 Source
Overall Rating:
5.0
TS
Todd S.
Founder
Share
"Excellent ROI"
What do you like best about Avochato?

The platform is intuitive and easy to use

What do you dislike about Avochato?

I'll let you know when I find something!

What problems is Avochato solving and how is that benefiting you?

We are a clinical research site. We schedule a ton of appointments with patients. Keeping exam rooms occupied is a key component for success. Since we started using Avochato to augment appointment confirmation, we have realized a significant decrease in no shows and cancellations which translates directly to our bottom line!

Enterprise (> 1000 emp.)
Apr 17, 2018
 Source
Overall Rating:
5.0
AO
Amanda O.
Customer Success Manager, Public Sector
Share
"GREAT RESOURCE"
What do you like best about Avochato?

Love how easy it is to use and gives u great customer engagement. Really happy with the turn out and the participation with it. Easy to use

What do you dislike about Avochato?

I wish it feeded into our CRM and our ATS platforms

What problems is Avochato solving and how is that benefiting you?

A lot! We can easily engage our candidates.

Mid Market (51-1000 emp.)
Apr 17, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The Avochato team has worked with us to make improvements that we needed for our business. "
What do you like best about Avochato?

I like that the Avochato team is very responsive. If there was ever an issue they handled it quickly and added features that we needed.

What do you dislike about Avochato?

We've been with them as they've grown. In the beginning there were some issues. Occasionally something still goes wrong, but they are very responsive and quick to fix issues. Also you can't do everything on the app that you can do on your computer.

What problems is Avochato solving and how is that benefiting you?

We use the app to stay connected to our employees. If there is an issues multiple people are on it at once. The broadcast feature is helpful to reach out to large groups at once.

Mid Market (51-1000 emp.)
Apr 17, 2018
 Source
Overall Rating:
5.0
RB
Richard B.
Founder
Share
"Avochato is awesome and helps us connect and assist our users effortlessly"
What do you like best about Avochato?

Easy and straightforward to use. Automated responses tend to work well.

What do you dislike about Avochato?

A few bugs like continually having to filter which responses I want to see after I've responded to a couple. I think this has been fixed recently

What problems is Avochato solving and how is that benefiting you?

We are providing a channel to communicate with our users and answer FAQ in a timely manner to help resolve real-time issues.

Mid Market (51-1000 emp.)
Apr 17, 2018
 Source
Overall Rating:
5.0
KW
Katie W.
Recruiter And Staffing Coordinator
Share
"Staffing Coordinator"
What do you like best about Avochato?

There is no toggle on messages and there are options for endless tags.

What do you dislike about Avochato?

I wish it would give the option to sort the received messages better. I have expressed this already.

What problems is Avochato solving and how is that benefiting you?

We are able to mass text our temps that pick up shifts with us instantly and we love that the phone number attached to ours forwards to our 800#.

Mid Market (51-1000 emp.)
Apr 17, 2018
 Source
Overall Rating:
5.0
AR
Alex R.
Founder
Share
"This product is a problem solver. "
What do you like best about Avochato?

Customer service is great. Found the user interface to be easy to navigate. I like being able to quickly add tags to users. I use this product to communicate with association members. Communication is much faster than traditional email.

What do you dislike about Avochato?

So far there isn't much I would change.

What problems is Avochato solving and how is that benefiting you?

Email communication was slow, we've sped up dissemination of information.