Unclaimed: Are are working at Avochato ?
Avochato is a live chat and messaging software for companies of all sizes. It offers customer review management, response management, review monitoring, and reporting functionalities within a single platform. It is versatile enough to cater to various industries, including insurance, home care, real estate, auto dealerships, logistics, delivery services, and e-commerce.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Avochato with other popular tools in the same category.
We can contact our guests easily with information, without imposing on their vacation!
At first I got an email after mass texts went out (as soon as they went out). I do believe that is fixed now.
Imagine being on vacation on the OBX of NC! The last thing you want to do is be in an office or have your phone attached to your ear. With a simple text through Avachato we are able to answer questions and communicate with guests while they are sitting on the beach!
The functionality is easy to understand. As a non-tech founder, I find often confused on how certain integrations/api calls work. The team and their platform make it simple!
I would've like a longer onboarding process in the beginning and something reviewed
Communication with my customer base from my remote team members.
Texting with ease instead of calling and getting a voicemail. The contacts are easy to find and you can broadcast a message like a BCC to numerous people at once.
Needs an automatic response with key characters
Sending balance due texts instead of leaving a voicemail no one checks or sending an e-mail that is only checked once a week.
Ease of use. Super easy platform with many features. It is really self teaching, as there is not a ton of capabilities. The ease of use is great for recruiters who are swampped with other tasks.
Wish it did more. Hard to have an ATS, CRM< and this tool. It would be great if it was easily implemented with another tool. It is hard to manage numerous recruiters in different tools. For example you could have one recruiter texting the same people from numerous tools which makes it a bit complex.
Quick texting to candidates. We like that it is easy to text them and organize them based on events. Also, it is great to be able to give candidates at fairs a text code to stay in touch with us and follow up with the candidates. When there is a long line at a fair, it helps to have a text code to them.
Easy website to navigate. The android app is just as simple.
no mobile site available... yet I hope. Would like to see this feature in the future for even easier access
we use it to send out updates during after hours calls to our clients as needed. it's a great way to communicate without the need for email or a strong data connection when you're on mobile
I love how easy it is to use. It is very user friendly and the most effective app I've seen. Others don't come close.
If I had to change one thing about his app, it would be the video uploading.... it is probably in the works and once this feature is added, this app will be unstoppable.
In today's society, every customer has a phone attached to there hip. This chatting system allows you to contact these customers quickly and efficiently. Not everyone checks their emails everyday, but with a quick text, the customer can be reached/notified.
I love the way you can broadcast a message at a certain time and also filter your messages to sort whatever need you may need.
Old fashioned format style, make things a little more minimalist looking. I also do not like how the website will sometimes be a little slower, so maybe making the website function faster. I was also somewhat confused when first using it, I would have liked to have some of the tools to be fully explained so I could make use of all the features available.
Able to find out what contact do not want to be contacted with they're easy messages system
Quick Setup, Ease of use. Incoming 'tag' capability
Integration with other platforms. Critical to be able to manage the entire customer management process
Communication with customers who do not check emails or answer phone calls
Broadcoast messages. It allows me to send multiple msgs to our costumers.
Contact organization. It would be great to organize them in another way.
I an always keep in touch with our costumers in an easy and fast way.
Being able to make call to US numbers even if I'm not in the US
Sometimes it's slow and it doesn't load well
Having remote team