Avochato Reviews: 4.4/5 — Solid Choice

The dashboard is great tool that we use daily to communicate effectively with our staff and the patrons in our facility.

I'm not a huge fan of the fact that when people use the number as a traditional phone and call it, that the system takes a voicemail, most of the time that is difficult to use, but that is more of an error on the side of the patron.

We are using this as a communication tool with our patrons in our Conference Center. As our spaces have grown and our usage has increased, finding an effective platform that allows us to effectively communicate with our students on a medium they are familiar with has been a huge help, but also the overall flexibility to the dashboard and how it has help us to become a more versatile office and more nimble in that process as well.

It connects with zapier and slack and has a great interface

nothing yet! Everything so far is very intuitive. I wish the zapier features were available at lower tiers

How to connect with clients in a personalized manner at scale

Very personal with messages and get built-in tools to optimise the automation and user experience

that you cannot kickstart a survey, otherwise very pleased

to get a more personal and direct touch with customers

We were looking at different SMS services to help with recruiting and contacting job candidates. Niche services charge a premium for being candidate-friendly, but honestly Avochato gets everything done at a fraction of the price.

One thing we don't like is their web widget which isn't very helpful. It isn't very noticeable on the page; all you see is a picture of an Avochato which doesn't tell anyone that is actually a chat icon. Would be cool if Avochato did more than SMS and could integrate web chat and FB Messenger

We use Avochato to communicate with job applicants.

After using several sources we found avochato experience to be second to none. The software is easy to use, the customer service is amazing and Ryan is a huge help - highly recommend.

When we started we had to send more messages than normal, it failed at first however Ryan and his team went in and made changes to accommodate and had us live in just a few days.

SMS communication with customers along with phoning. We replaced Ring Central. Great up time and little headache training staff due to ease of use.

Avochato's functionally is probably the most user friendly text messaging platform on the market. While they offer very robust features, their team really takes the time to ensure proper training, guidance, and set up is impletened as to not effect any business operations. Everything can be customized to the users preferences and there is not one down side to their application.

There is nothing to dislike! If I had to pick something, it would be we did not partner with Avochato sooner.

By partnering with Avochato, my business relationship with them has increased not only new revenue sales, but increased revenue with our existing customer base. The synergy in our relationship has brought deliverable applications and user friendly experiences to our end users.

We have used Avochato for over a year now and it has opened many doors for us. Being able to text with potential clients is Great!

There's not anything I can say I dislike about Avochato.

It's has allowed us to get in front of ppl we weren't getting in front of by email. People enjoy texting as a means of communication. Great option to give clients.

I love the fact that it addresses the fact that in todays age, email is a dead tool, but texting is universally used. Give my privacy, give me a CRM, and give me the ability to do it all from my bowser and phone and you've got a winning product. Everyone texts. Even my 65 year old Grandma texts. This gives me a business tool that allows me to capture that. On top of that 11/10 support! Every time I've reached out about an issue it's been solved. Usually it's my own error, but the support is just fantastic!

The mobile app makes me log out and in every once and a while. Also, you can't edit a contact once you add it on mobile which drives me a little nuts! There should be that option. It would also be nice if I could also have read receipts but Im not sure that tech is even possible. Lastly, whenever I call someone from Avochato, I can't use the key pad dialer for extensions.

When I meet people irl, instead of asking for an email or biz card, I can just text them immediately and create the relationship. Benefits: It's a CRM on my phone, with phone features. AMAZING. I can have my number on my business card and not worry about creepers hitting me up on my personal line and harassing me. (this happens!)

it's one of the best ways to have my business communicate with our providers and customers. they have a very efficient and fast-responsive customer support. The overall experience is positive for all of our team members. I can identify which of my team members last contacted a customer or a provider, the duration of the calls. I can go back to over one year voice messages. I can close those contacts I'm no longer interested in but also reopen them if I need to. It lets you connect with automation tools, which is awesome.

On the smartphone-app I'm not able to see my contact's tags . I can't have conference calls nor forward calls. Probably integration with my CRM would be awesome,

Some of my customers prefer texting as the have a busy fast-pacing life, and most VOIP platforms fo not offer this, avochato does, and it even lets you broadcast and schedule your texts! you can take incoming calls.

The ease of use to connect with our hundreds of customers. Allows us to chat and resolve issues in a timely and friendly manner.

Nothing so far! Everything is to our liking!

Allows us to connect with our customers immediately with ease, really a step up in our guest/customer service department.