Avochato Reviews & Product Details

I like the ability to text my clients from cell phone that came my business number. Also, when we are closed for certain hours clients would still be able to reach us via text that is huge for business these days.

I didnt like the fact that we could not send out mass messages without incurring an enormous fee.

I was able to get in touch with clients at odd hours without calling them. That is a huge benefit.

I liked it that when my clients called the studio avochato would send them a text asking if they needed any assistance. The Ability to always connect to my clients is very important. Avovhato gave me that opportunity

It could be too complicated to work. I didnt like how it tied up a phone line

Better customer service, more easily able to connect with current and potential clients

I love the Broadcast feature! It makes it easier to send to multiple people all at once.

I do not like most everything else. It's very annoying that Avochato fails to make a sound on the phone. Texts will come in but I won't see it until the next day because the notification sound didn't ring.

Pictures with Avochato can be difficult - sending and saving. Impossible to save to phone without crashing.

Avochato works well for our company because all of the conversations are synced with Salesforce and allow everyone to see conversations.

I do not like that you can't send pictures via the app. You also cannot put someone on speaker phone when you call from the app. Sometimes it takes a long time to receive voicemails. I know that I have one waiting, but it won't let me listen to it.

I really only use Avochato to text and make calls, but the Bungalow sales team uses it more frequently to communicate with leads. The benefits that I see is that everyone can see the conversations I am having so that we can all stay on the same page.

Avochato is great for delegating conversations to team members. The blast feature is also extremely handy for immediate needs on a multiple-recipient list. I also love being able to schedule texts to send at a later time, very similar to the boomerang add-on in Google Office Suite.

The app crashes very frequently, many calls are dropped, and generally, the lag time for delivery of texts is a huge obstacle when an office is looking to streamline communications.

My staffing company uses this to communicate with our Brand Ambassadors. Hopefully, we will be integrating into our sales force soon, so that we can tap into a streamlined platform

I like that I can use this platform as an alternate to speaking to clients with my actual phone number.

I do not like that the Do Not Disturb Hours don;t actually work! No matter how many times I set them, I still receive calls at all hours, outside of my shifts. There must be a way to fix this!!

Preventing employees from using their person numbers while interacting with clients.

easy to use, nice and organized. help keeps the

hard to manage between many people. . hard for lead

selling, helps easy to connect

Nothing, it did not do what we were told it would do. Avochato is not an SMS/Text based platform. E-mail or Avachato app notifications

Contacted support and our account rep several times with our concerns. They responded, but never resolved the fact that we are not getting any text communication from our customers. Notifications were not persistent, leading to poor customer service response by our team. We will be switching back to Olark, which had 100 times more engagement by our customers and worked well for us. Overall, extremely dissatisfied in Avochato.

None, Avochato led to a significant drop in our customer service performance.