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Help.com vs Drift Comparison

Help.com vs Drift Comparison
Help.com

At a Glance

4.4

Live Chat Software

Pricing Not Available

4.4

Conversational Marketing Software

Starting at $2,500

Per Month

Overview

Help.com

Help.com  is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be scala…  Learn more

Target Market

Small Business

Drift

Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Premium

$2,500

Per Month

Free Plan Available

Pricing Available

Pros & Cons

Help.com Pros

There is not sufficient information

Help.com Cons

There is not sufficient information

Drift Pros

There is not sufficient information

Drift Cons

There is not sufficient information

Screenshots

Help.com

Drift

Videos

Help.com

No videos provided

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Landbot

4.7

Starting at €0

Per Month

ActiveCampaign

4.6

Starting at $39

Per Month

Chatfuel

4.5

Starting at $0

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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