Help Scout vs Chat2Desk

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Help Scout Logo

Help Scout

4.4
(401)
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5.0
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At a Glance
Help Scout Logo
Help Scout
Starting at:
$25.00/month
Chat2Desk Logo
Chat2Desk
Starting at:
$/
Overview
Help Scout Logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
Help Scout screenshot 1
Help Scout screenshot 2
Help Scout screenshot 3
Help Scout screenshot 4
Help Scout screenshot 5
Chat2Desk Logo
Chat2Desk
Chat2Desk is a messaging platform for customer support and sales. It is ideal for support, marketing, and sales team and currently has more than 1300 customers around the world and over 300 partners. Key features include CRM integration, sales funnels, chatbots, scripts, and auto-replies web-anal... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Chat2Desk
View 5 images
Chat2Desk Screenshots
Chat2Desk screenshot 1
Chat2Desk screenshot 2
Chat2Desk screenshot 3
Chat2Desk screenshot 4
Chat2Desk screenshot 5
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Pricing
Help Scout Logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
Chat2Desk Logo
Chat2Desk
Free trial available
Free plan available
Billing type Recurring Subscription
Get started
$0.00
Sales and marketing
Contact Us
See all pricing
Reviewer's Segments
Help Scout Logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Chat2Desk Logo
Chat2Desk
Insufficient data to show segment split
Deployment
Help Scout Logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Chat2Desk Logo
Chat2Desk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Help Scout Logo
Help Scout
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Chat2Desk Logo
Chat2Desk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Help Scout Logo
Help Scout
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Chat2Desk Logo
Chat2Desk
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Help Scout Logo
Help Scout
Total integrations: 13
  • Agile CRM
  • Bitrix24
  • Close
  • CloudTalk
  • Gmail
  • Google Sheets
  • Google Workspace
  • Instagram
  • Intuit Mailchimp
  • Kinsta
  • Kommo
  • OnePageCRM
  • PartnerStack
  • Provide Support Live Chat
  • Skype
  • Slack
  • SurveyMonkey
  • Telegram
  • Testimonial
  • Zoho CRM
  • Zowie
Chat2Desk Logo
Chat2Desk
Total integrations: 8
  • Agile CRM
  • Bitrix24
  • Close
  • CloudTalk
  • Gmail
  • Google Sheets
  • Google Workspace
  • Instagram
  • Intuit Mailchimp
  • Kinsta
  • Kommo
  • OnePageCRM
  • PartnerStack
  • Provide Support Live Chat
  • Skype
  • Slack
  • SurveyMonkey
  • Telegram
  • Testimonial
  • Zoho CRM
  • Zowie
Top Alternatives
Help Scout Logo
Help Scout
See all alternatives
Chat2Desk Logo
Chat2Desk
See all alternatives
Company Details
Help Scout Logo
Help Scout
  • By Help Scout Inc.
  • Located in Boston, MA, USA
  • Founded in 2011
Chat2Desk Logo
Chat2Desk
  • By Chat2Desk
  • Located in Moscow, Russia
  • Founded in 2015