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Methodology
Kommo
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Zendesk CRM
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At a Glance
Overview
amoCRM provides customer with access to major messenger platforms that makes connecting with audiences a breeze. Users can create their own chatbots with amoCRM’s code-free chatbot builder, and ensure that their business is online 24/7, at any capacity. The platform also offers great analytics an... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zendesk CRM is a robust customer relationship management software designed to streamline communication and enhance customer service experiences. It offers tools for managing customer interactions, support tickets, and sales pipelines, allowing businesses to build stronger relationships with their... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Basic
$15.00
per seat / month
Advanced
$25.00
per seat / month
Enterprise
$45.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Team
$19.00
per / month
Growth
$49.00
per / month
Professional
$99.00
per / month
Enterprise
$199.00
per / month
Pros and Cons
Not enough data available.
Not enough data available.
- User-friendly interface
- Robust mobile application
- Extensive integration options
- Strong onboarding support
- Comprehensive feature set
- Advanced features reserved for higher-tier plans
- Limited API calls on lower-tier plans
- Additional costs for certain add-ons
Reviewer's Segments
Insufficient data to show segment split
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
27
- Asana
- Calendly
- Capsule CRM
- Chat2Desk
- DocuSign
- Dropbox
- FreshBooks
- Freshdesk
- Google Ads
- Google Workspace
- Hootsuite
- HubSpot
- Intercom
- Jira
- LiveChat
- Microsoft 365
- OneDrive
- Pabbly Plus
- PandaDoc
- SendPulse
- Shopify
- Slack
- Stripe
- SurveyMonkey
- Trello
- Twilio
- Typeform
- Xero
- Zapier
- Zendesk
- Zoom
Total integrations:
5
- Asana
- Calendly
- Capsule CRM
- Chat2Desk
- DocuSign
- Dropbox
- FreshBooks
- Freshdesk
- Google Ads
- Google Workspace
- Hootsuite
- HubSpot
- Intercom
- Jira
- LiveChat
- Microsoft 365
- OneDrive
- Pabbly Plus
- PandaDoc
- SendPulse
- Shopify
- Slack
- Stripe
- SurveyMonkey
- Trello
- Twilio
- Typeform
- Xero
- Zapier
- Zendesk
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Kommo
- Located in London, United Kingdom
- Founded in 2016
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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