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Zendesk CRM
Streamlined customer relationship management for enhanced sales and support.
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Zendesk CRM Reviews & Product Details

Zendesk CRM Overview
What is Zendesk CRM?

Zendesk CRM is a robust customer relationship management software designed to streamline communication and enhance customer service experiences. It offers tools for managing customer interactions, support tickets, and sales pipelines, allowing businesses to build stronger relationships with their clients. With its intuitive interface and powerful analytics, Zendesk CRM helps businesses of all sizes to efficiently track, analyze, and respond to customer needs, fostering loyalty and driving sales growth.

Company Zendesk, Inc.
Year founded 2007
Company size 1001-5000 employees
Headquarters San Francisco, California, United States
Social Media
Linkedin | Twitter
Zendesk CRM Categories on Findstack
CRM Software
Crevio Logo
Crevio
Sponsored
5.0

( 1 )

$29.00/month
50% OFF for 2 months
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
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What Zendesk CRM is best for?
How does Zendesk CRM compare to Pipedrive?
What are the pros and cons of Zendesk CRM?
Zendesk CRM Product Details
Capabilities
AI
API
Ease of use
Beginner
Intermediate
Advanced
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zendesk CRM Pros and Cons
Pros
  • User-friendly interface
  • Robust mobile application
  • Extensive integration options
  • Strong onboarding support
  • Comprehensive feature set
Cons
  • Advanced features reserved for higher-tier plans
  • Limited API calls on lower-tier plans
  • Additional costs for certain add-ons
Zendesk CRM Pricing
Team
$19.00
per / month
Growth
$49.00
per / month
See all 4 Zendesk CRM Pricing Plans
Zendesk CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Popular comparisons

Compare Zendesk CRM with other popular tools in the same category.

Pipedrive vs Zendesk CRM monday CRM vs Zendesk CRM HubSpot Sales Hub vs Zendesk CRM Keap vs Zendesk CRM Close vs Zendesk CRM Salesflare vs Zendesk CRM Freshsales vs Zendesk CRM EngageBay vs Zendesk CRM Streak vs Zendesk CRM Vendasta vs Zendesk CRM Insightly CRM vs Zendesk CRM Bitrix24 vs Zendesk CRM Act! vs Zendesk CRM Sitecore Experience Platform vs Zendesk CRM OnePageCRM vs Zendesk CRM Zoho CRM vs Zendesk CRM Bigin by Zoho CRM vs Zendesk CRM Capsule CRM vs Zendesk CRM Salesforce Sales Cloud vs Zendesk CRM Copper vs Zendesk CRM
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 30, 2025

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