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Zendesk CRM
No reviews yet
Insightly CRM
4.2
( 886 )
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At a Glance
Overview
Zendesk CRM is a robust customer relationship management software designed to streamline communication and enhance customer service experiences. It offers tools for managing customer interactions, support tickets, and sales pipelines, allowing businesses to build stronger relationships with their... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Popular among small to medium sized enterprises, Insightly is a SassS-based CRM platform with 1.5 million users globally. Users rely on the solution to manage customer data in a central platform, manage and nurture customer relationships, boost sales, and deliver projects in a timely manner. The ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Team
$19.00
per / month
Growth
$49.00
per / month
Professional
$99.00
per / month
Enterprise
$199.00
per / month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Plus
$29.00
per seat / month
Professional
$49.00
per seat / month
Enterprise
$99.00
per seat / month
Pros and Cons
- User-friendly interface
- Robust mobile application
- Extensive integration options
- Strong onboarding support
- Comprehensive feature set
- Advanced features reserved for higher-tier plans
- Limited API calls on lower-tier plans
- Additional costs for certain add-ons
- Compatible with Android and iOS devices
- Visual dashboards for tracking important metrics
- Data integrity, security, and regulatory compliance
- Highly flexible appointments, calendaring, and events
- Automated tracking and updates
- No live chat support
- Only available in one language
Reviewer's Segments
Insufficient data to show segment split
Small Business
73.36%
Mid Market
19.64%
Enterprise
7.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
5
- AnyMeeting
- Asana
- Basecamp
- Box
- Buffer
- Capsule CRM
- Constant Contact
- Drift
- Dropbox
- Eventbrite
- Evernote
- FreshBooks
- GoToMeeting
- Google Analytics
- Google Drive
- Hootsuite
- Hotjar
- HubSpot
- Intercom
- LiveChat
- Microsoft Teams
- Mixpanel
- Olark
- PandaDoc
- Proposify
- QuickBooks Online
- Slack
- Smartsheet
- Sprout Social
- Stripe
- SurveyMonkey
- Trello
- Twilio
- WooCommerce
- Wrike
- Xero
- Zapier
- Zendesk
- Zoom
Total integrations:
38
- AnyMeeting
- Asana
- Basecamp
- Box
- Buffer
- Capsule CRM
- Constant Contact
- Drift
- Dropbox
- Eventbrite
- Evernote
- FreshBooks
- GoToMeeting
- Google Analytics
- Google Drive
- Hootsuite
- Hotjar
- HubSpot
- Intercom
- LiveChat
- Microsoft Teams
- Mixpanel
- Olark
- PandaDoc
- Proposify
- QuickBooks Online
- Slack
- Smartsheet
- Sprout Social
- Stripe
- SurveyMonkey
- Trello
- Twilio
- WooCommerce
- Wrike
- Xero
- Zapier
- Zendesk
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By Insightly, Inc.
- Located in San Francisco, California, United States
- Founded in 2009
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