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Methodology
Lucen Timeline
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At a Glance
Overview
KrispCall is a cloud-based VoIP and business phone platform that provides virtual phone numbers in 100+ countries, unified handling of calls/SMS/MMS/voicemail, AI-powered calling intelligence (transcription and summaries), deep CRM integrations, outbound tools (power dialer, bulk SMS), advanced r... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Lucen Timeline (formerly Office Timeline) is a timeline, roadmap, and Gantt chart creation tool that works as a PowerPoint add-in and as a browser-based online application. It helps teams turn project data into executive-ready visuals, with synchronization to sources such as MS Project, Excel, Sm... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Essential
$12.00
/ month
Standard
$32.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ year
Lite
$108.00
/ year
Online — Premium
$149.00
/ year
Plus
$199.00
/ year
Expert
$249.00
/ year
Enterprise / Custom
Contact Us
Pros and Cons
- Global virtual numbers in 100+ countries
- Rich feature set including unified inbox, power dialer, AI transcription & summaries
- Competitive entry pricing with annual discounts
- Extensive CRM and business-tool integrations
- Cloud-only, no hardware required; fast deployment
- Calling minutes and SMS are billed separately and can add significant usage costs
- UI language/localization beyond English not clearly documented
- Some advanced call center features (predictive dialing, advanced speech analytics) are not clearly documented
- No explicit built-in call scheduling / callback feature documented
- No free trial (relies on demos and 14-day money-back guarantee)
- Deep PowerPoint integration—build visuals without leaving slides.
- Strong import & sync with multiple data sources (Excel, MS Project, Smartsheet, Jira, Wrike).
- Dependencies, critical path, swimlanes and styling for professional timelines.
- Browser-based version provides cross-platform access.
- Enterprise deployment options and corporate licensing guidance.
- No built-in resource management or workload balancing features.
- Progress tracking (percent-complete / baseline comparisons) is limited or only available in highest tiers and not fully documented.
- No explicit notifications/alerts functionality documented.
- PowerPoint add-in functionality is Windows-focused; Mac parity not clearly verified.
Reviewer's Segments
Small Business
77.42%
Mid Market
19.35%
Enterprise
3.23%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Videos
- Documentation
- Live Online
- Videos
Integrations
Total integrations:
13
- Affinity
- Attio
- Bitrix24
- Capsule CRM
- Greenhouse
- HubSpot CRM
- Jira
- Kommo
- Notion
- Pipedrive
- Smartsheet
- Wrike
- Zapier
- Zoho CRM
- Zoho Recruit
- folk
Total integrations:
3
- Affinity
- Attio
- Bitrix24
- Capsule CRM
- Greenhouse
- HubSpot CRM
- Jira
- Kommo
- Notion
- Pipedrive
- Smartsheet
- Wrike
- Zapier
- Zoho CRM
- Zoho Recruit
- folk
Top Alternatives
Categories
No common categories found.
Company Details
- By KrispCall PTE. Ltd.
- Located in 531A Upper Cross Street, #04-95 Hong Lim Complex, Singapore
- Founded in 2022
- By Lucen Software
- Located in Bellevue, Washington, USA
- Founded in 2012
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