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Methodology
PitneyShip
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At a Glance
Overview
PitneyShip is a cloud-based shipping and mailing SaaS that enables businesses to create and manage shipments, print stamps and labels (including Certified Mail and non-parcel postage), access Pitney-negotiated carrier rates (USPS, UPS, FedEx, DHL via bring-your-own), rate-shop, batch ship, track ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
ShipBob is a full‑stack fulfillment platform combining third‑party logistics (3PL) services and proprietary fulfillment software. It provides order and inventory management, distributed warehousing, shipping/carrier selection and rate optimization, returns processing, branded packaging and kittin... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Pay-as-you-go
$0.00
/ month
Premium
$34.99
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Usage Based
Storage Fees (bin, shelf, pallet)
$5.00
/ month
Storage Fees (shelf)
$10.00
/ month
Receiving Inventory (per inbound order)
$25.00
/ month
Storage Fees (pallet)
$40.00
/ month
Minimum Monthly Spend (Growth)
$275.00
/ month
Fulfillment (quote-based)
Contact Us
Pros and Cons
- Flexible plans starting with no monthly subscription fee for basic usage
- True multi-carrier support and Pitney-negotiated rates for major carriers
- Certified Mail with electronic return receipt (ERR) support, including bulk features
- Strong integrations with major e-commerce platforms and mobile app support
- Enterprise features like SSO, automation, multi-location, full analytics & audit trails
- Lower tiers limited to one location and restricted number of users
- Usage fee (5%) on labels even in Pay-as-you-go plan
- Enterprise pricing is custom/quoted and not publicly listed
- Language/internationalization support not clearly documented (U.S.-centric)
- No open-source offering or published CLI
- Proprietary WMS and strong developer API with sandbox environment.
- Distributed inventory network enabling 2‑day express shipping across continental U.S.
- Broad integrations with ecommerce platforms, marketplaces, ERPs and subscription tools.
- Supports returns management and branded/custom packaging.
- Expert-led onboarding and multiple support channels; dedicated success managers for larger clients.
- No publicly published fixed price tiers for fulfillment; pricing is quote-based which complicates forecasting.
- Storage, receiving and fulfillment fees are composed of multiple line items and can accumulate.
- Lot/serial/batch tracking support not clearly documented publicly and may require confirmation for regulated/traceability use cases.
- Some user feedback indicates occasional inconsistencies in support quality at scale.
Reviewer's Segments
Insufficient data to show segment split
Small Business
89.72%
Mid Market
10.28%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Chat
- Email/Help Desk
- Knowledge Base
- Chat
- Email/Help Desk
- Knowledge Base
Training
- Documentation
- Videos
- Documentation
- Videos
Integrations
Total integrations:
4
- BigCommerce
- Gorgias
- Klaviyo
- Shopify
- Squarespace
- Wix
- WooCommerce
Total integrations:
6
- BigCommerce
- Gorgias
- Klaviyo
- Shopify
- Squarespace
- Wix
- WooCommerce
Top Alternatives
Categories
Common categories include: Shipping Software.
Company Details
- By Pitney Bowes Inc.
- Located in Shelton, Connecticut, U.S.
- Founded in 1920
- By ShipBob, Inc.
- Located in Chicago, Illinois, USA (120 N Racine Ave, Suite 100, Chicago, IL 60607)
- Founded in 2014
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