Podium vs Help.com

Take a look at how Podium and Help.com stack up against each other across pricing, features, and support using feedback from real users like yourself. Podium scores 4.6 out of 5 from 1534 reviews, while Help.com has been rated 4.4 out of 5 from 5 reviews.
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Podium Logo

Podium

4.6
(1,534)
Help.com Logo

Help.com

4.4
(5)
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At a Glance
Podium Logo
Podium
Starting at:
$289.00/month
Help.com Logo
Help.com
Pricing not provided by vendor
Overview
Podium Logo
Podium
Podium is an all-in-one marketing and communication tool specifically built for local businesses that want to grow their business, connect with modern customers, and simplify operations. Podium's all-in-one inbox consolidates reputation management, website chat, marketing campaigns, and mobile pa... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Podium
View 5 images
Podium Screenshots
Podium screenshot 1
Podium screenshot 2
Podium screenshot 3
Podium screenshot 4
Podium screenshot 5
Help.com Logo
Help.com
Help.com  is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be sc... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help.com
View 3 images
Help.com Screenshots
Help.com screenshot 1
Help.com screenshot 2
Help.com Homepage
Help.com Homepage
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Pricing
Podium Logo
Podium
Free trial available
Free plan available
Billing type Recurring Subscription
Essentials
$289.00
/ month
Standard
$449.00
/ month
Professional
$649.00
/ month
See all pricing
Help.com Logo
Help.com
No pricing information available
Reviewer's Segments
Podium Logo
Podium
Small Business
58.6%
Mid Market
36.83%
Enterprise
4.56%
Help.com Logo
Help.com
Small Business
60.0%
Mid Market
40.0%
Enterprise
0.0%
Deployment
Podium Logo
Podium
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Help.com Logo
Help.com
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Podium Logo
Podium
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Help.com Logo
Help.com
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Podium Logo
Podium
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Help.com Logo
Help.com
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Podium Logo
Podium
Total integrations: 19
  • AccuLynx
  • Birdeye
  • Clio
  • Facebook
  • Helpdesk
  • HouseCall Pro
  • HubSpot
  • Instagram
  • Intercom
  • Jotform
  • MINDBODY
  • Microsoft Teams
  • Pipedrive
  • ServiceTitan
  • Shopify
  • Slack
  • Stripe
  • Trello
  • Twilio
  • Xero
  • Zapier
  • Zendesk
  • Zoho CRM
Help.com Logo
Help.com
Total integrations: 8
  • AccuLynx
  • Birdeye
  • Clio
  • Facebook
  • Helpdesk
  • HouseCall Pro
  • HubSpot
  • Instagram
  • Intercom
  • Jotform
  • MINDBODY
  • Microsoft Teams
  • Pipedrive
  • ServiceTitan
  • Shopify
  • Slack
  • Stripe
  • Trello
  • Twilio
  • Xero
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
Podium Logo
Podium
See all alternatives
Help.com Logo
Help.com
See all alternatives
Company Details
Podium Logo
Podium
  • By Podium Corporation, Inc.
  • Located in Lehi, Utah, United States
  • Founded in 2014
Help.com Logo
Help.com
  • By Help.com
  • Located in Austin, Texas, United States
  • Founded in 2014