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ServiceNow
No reviews yet
Better Stack
4.8
( 166 )
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At a Glance
Overview
ServiceNow is a cloud-based platform that automates and streamlines enterprise operations, focusing on IT service management (ITSM) and business process automation. It offers a suite of applications designed to manage workflows, incidents, and assets, enhancing operational efficiency and service ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Better Stack lets you see inside any stack, debug any issue, and resolve any incident. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Monitor everything from websites to servers. Schedule on-call rotations, get acti... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Essentials
$10.00
per / month
Standard
$25.00
per / month
Enterprise
$50.00
per / month
Premier
$100.00
per / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Pay as you go
$29.00
/ month
Enterprise
Contact Us
Pros and Cons
- Comprehensive suite of ITSM tools enhancing operational efficiency.
- Highly customizable workflows to fit specific business needs.
- Strong integration capabilities with various third-party applications.
- Robust reporting and analytics for informed decision-making.
- Scalable solutions suitable for large enterprises.
- Steep learning curve requiring significant training and onboarding.
- High implementation and licensing costs, especially for smaller organizations.
- Complexity may be overwhelming for small to mid-sized businesses.
- Performance issues reported when navigating between windows.
- Some processes involve multiple steps, making them cumbersome.
Not enough data available.
Not enough data available.
Reviewer's Segments
Insufficient data to show segment split
Small Business
93.98%
Mid Market
5.42%
Enterprise
0.6%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- In Person
- Live Online
- Videos
- Webinars
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Integrations
Total integrations:
8
- 1Password
- AppSumo
- Asana
- Better Stack
- Calendar
- Cloudflare
- DigitalOcean
- DigitalOcean Kubernetes
- Freshdesk
- Front
- Google Cloud
- Google Workspace
- Intercom
- Jira
- Linear
- Microsoft Azure
- Okta
- Okta Customer Identity
- Okta Orchestrator
- Render
- Ruby On Rails
- Salesforce Heroku
- Salesforce Platform
- Salesforce Sales Cloud
- Sentry
- Slack
- Splunk
- Tailwind
- Trello
- Twilio SendGrid Email API
- Typeform
- WP Engine
- Wiz
- Zapier
- Zendesk Chat
- Zendesk Support Suite
- Zoom Events and Webinars
Total integrations:
31
- 1Password
- AppSumo
- Asana
- Better Stack
- Calendar
- Cloudflare
- DigitalOcean
- DigitalOcean Kubernetes
- Freshdesk
- Front
- Google Cloud
- Google Workspace
- Intercom
- Jira
- Linear
- Microsoft Azure
- Okta
- Okta Customer Identity
- Okta Orchestrator
- Render
- Ruby On Rails
- Salesforce Heroku
- Salesforce Platform
- Salesforce Sales Cloud
- Sentry
- Slack
- Splunk
- Tailwind
- Trello
- Twilio SendGrid Email API
- Typeform
- WP Engine
- Wiz
- Zapier
- Zendesk Chat
- Zendesk Support Suite
- Zoom Events and Webinars
Top Alternatives
Categories
Common categories include: Incident Management Software.
Company Details
- By ServiceNow
- Located in Santa Clara, California, United States
- Founded in 2004
- By Better Stack, Inc.
- Located in San Francisco, California, United States
- Founded in 2021
