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Methodology
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is AI that runs your small business: it builds your website, finds your customers, takes paymen...
Learn more about Crevio
At a Glance
Overview
Starleads is a cloud-based conversational AI platform for building and operating agents across telephone, website chat, SMS, and WhatsApp. Agents can answer questions using business documents, qualify leads, book appointments, perform configured workflow actions, update connected tools, and route... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
XBert answers calls, handles chats, books appointments, and resolves issues — all on its own. An AI employee trained on your business, so your team can focus on what actually moves the needle.
XBert is Nextiva’s AI-powered receptionist and customer service assistant. It automates routine custo... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter — annual billing
$79.00
/ month
Starter — monthly payment
$99.00
/ month
Pro — annual billing
$239.00
/ month
Pro — monthly payment
$299.00
/ month
Business — annual billing
$479.00
/ month
Business — monthly payment
$599.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
XBert AI
$99.00
/ month
Pros and Cons
- One product supports telephone, website chat, SMS, and WhatsApp, with SMS and WhatsApp available from Pro.
- Includes document-based answers, conversation testing, human handoff, summaries, and workflow actions.
- Provides public API documentation and a broad named connector catalog.
- The vendor states that data is hosted in France, encrypted in transit and at rest, and not used to train models.
- Publishes plan pricing and offers a seven-day free trial.
- API, webhooks, workflows, and integrations are not included in Starter and require Pro or Business.
- Interaction credits are consumed at different rates by channel, and WhatsApp also incurs Meta fees.
- Public materials do not provide a definitive supported-language list.
- Automatic voice-based caller-mood detection and analytics for human-staff calls are unavailable.
- Detailed AI guardrail coverage, general role-based access controls, and self-hosted deployment were not verified.
- Handles end-to-end tasks from answering calls/texts to booking appointments, routing and follow-ups.
- Fast setup (minutes) with no coding required.
- Strong compliance and security credentials (PCI DSS, ISO 27001, SOC 2 Type II; HIPAA-eligible).
- Integrations with CRM, scheduling and messaging tools; multi-channel support.
- Effectiveness depends on quality of knowledge base and configuration; misconfiguration can cause misresponses.
- Some integrations require setup/request and may not be instantaneous.
- No publicly documented XBert-specific API identified.
- Multilingual support beyond English not clearly stated in public sources.
Reviewer's Segments
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Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Documentation
- Videos
Integrations
Total integrations:
12
- Cal.com
- Calendly
- ClickSend
- HubSpot
- Jotform
- Pipedrive
- Respond.io
- Typeform
- Wati
- Zoho Bookings
- Zoho CRM
- monday.com
Total integrations:
3
- Cal.com
- Calendly
- ClickSend
- HubSpot
- Jotform
- Pipedrive
- Respond.io
- Typeform
- Wati
- Zoho Bookings
- Zoho CRM
- monday.com
Top Alternatives
Categories
Common categories include: AI Agents and Contact Center Software.
Company Details
- By LOCUTA
- Located in Bordeaux, France
- Founded in 2020
- By Nextiva
- Located in Scottsdale, Arizona, USA
- Founded in 2006
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