tawk.to vs Smith.ai Live Website Chat
Take a look at how tawk.to and Smith.ai Live Website Chat stack up against each other across pricing, features, and support using feedback from real users like yourself. tawk.to scores 4.5 out of 5 from 181 reviews, while Smith.ai Live Website Chat has been rated 4.8 out of 5 from 21 reviews.
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At a Glance
Overview
tawk.to is a messaging and customer management software that empowers companies to communicate easily with their customers. With the platform, users can monitor and chat with customers in real-time, follow up in a built-in ticketing and support center, and create a help center to empower customer... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Reviewer's Segments
Small Business
75.69%
Mid Market
19.34%
Enterprise
4.97%
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
13
- AWeber
- Agile CRM
- BigCommerce
- Bitrix24
- Capsule CRM
- Clio
- Cloudflare
- Constant Contact
- Copper
- Drip
- Drupal
- Ecwid
- Follow Up Boss
- Freshsales
- GetResponse
- Ghost
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Ads Formerly AdWords
- Google Calendar
- Google Sheets
- Grasshopper
- HubSpot
- Intercom
- Joomla
- Keap
- Kit
- Lawmatics
- Mailshake
- Microsoft Teams
- Moodle
- MyCase
- Nextiva
- Nutshell
- PayPal Payments Pro
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Slack
- Squarespace
- Streak
- Thryv
- Trello
- Wave
- WebWave
- Wise Agent
- Wix
- Zendesk
- Zoho CRM
- iContact
Total integrations:
42
- AWeber
- Agile CRM
- BigCommerce
- Bitrix24
- Capsule CRM
- Clio
- Cloudflare
- Constant Contact
- Copper
- Drip
- Drupal
- Ecwid
- Follow Up Boss
- Freshsales
- GetResponse
- Ghost
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Ads Formerly AdWords
- Google Calendar
- Google Sheets
- Grasshopper
- HubSpot
- Intercom
- Joomla
- Keap
- Kit
- Lawmatics
- Mailshake
- Microsoft Teams
- Moodle
- MyCase
- Nextiva
- Nutshell
- PayPal Payments Pro
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Slack
- Squarespace
- Streak
- Thryv
- Trello
- Wave
- WebWave
- Wise Agent
- Wix
- Zendesk
- Zoho CRM
- iContact
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By tawk.to inc.
- Located in Wilmington, Delaware, United States
- Founded in 2011
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
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